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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2429 results found

  1. Put yourself in the position of those counting on you

    Your site says that, to email you, I must log in. Once logged in, there is not place to email. Also, I tried to verify my MMC information. It asks for patient ID. I DON'T HAVE THAT. Is this really that difficult. I qualified for a card on 1/12/20 but was never told until I CALLED, and was referred to your site and I was able to confirm my card. And ... no card ... I understand you've gone digital, but I NEVER RECEIVED ANY EXPLANATION OR INSTRUCTIONS ... OR ANYTHING. Thx for the service.

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  2. Coronavirus Webinar

    Is it possible to present a recorded version of the webinar during evening hours just so updated info can be presented. Clearly a Q/A couldn't happen but the info could be helpful.

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  3. Educate yourselves!

    God made Vitamin C and A, etc. That you don't recommend it for these marvelous preventatives and aids in curing, but instead choose to throw money down the drain and keep the public as ignorant as you are is disgusting. This medical system left me impoverished with more medical problems. I can never forget the harm your ignorance did and does. Your medicine is costly, causes suffering, even kills. God help us!
    MJG, former ombudsman

    1 vote
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  4. CORONNAVIRUS issue

    I visited the Fry's food marketplace at 1815 W. Glendale Ave in Phoenix on 3/7/20 at 7:55 am and I asked the cashier if they sanitize the numeric keypads on the self check out machines and she said no. I asked her to do mine and she said that the virus was a lot of hype and she refused to sanitize the key pad. Is this the policy of Frys?

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  5. Reports are not up to date regarding the Corona Virus

    The CDC has more current updated information on their website than this site. I believe its important to be as up to date as the CDC.

    2 votes
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  6. Better communication

    How do I get my new card. It’s frustrating not getting a hold of a person or call back, my card expires during the weekend and can’t get my new one

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  7. Public Health Webinars in March

    This is a question not feedback:

    Are you recording the COVID-19 Public Health Webinar series scheduled for this week? I just found the list and am interested in attending missed sessions. If not recorded will they be repeated?

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  8. Long Term Care Link Not Working

    Link not working for 3/5/20 webinar on COVID-19

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  9. I never received instructions on how to access my digital patient card.

    Resend instructions!

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  10. Re: Az State Hospital sale

    This is not an idea. There are graves on that property. I am concerned about one in particular: Isaiah Mays, Medal of Honor recipient. Isaiah was a Black (Buffalo Soldier?) Corporal who fought in a gunbattle near current day Safford-Thatcher wherein every member of his troup was injured or killed. He cared for the living as best he could and then staggered and crawled (he was badly shot-up himself) for two miles to a ranch to get help. I have never found out why Corporal Mays was buried at the State Hospital. He deserves special attention and a reburial with…

    1 vote
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  11. Alternative access

    I renewed my card but do not own a cellphone.There should be a option for dispensary access with out a cell phone.

    3 votes
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  12. CAN YOU HELP ME YET?

    1 vote
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  13. i lost my mmj card what do i do?

    lost my card what are my next steps?

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  14. Database of licensed providers broken

    The database for licensed providers is broken. No matter which option I choose I cannot access the database. Please fix asap.

    1 vote
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  15. Make it easier. Coming here in my condition isn't my pleasure.

    In Dec. 2019 I received email to update things on your sight. When I did, I also downloaded last year's card here which is now expired. I had renewed prior to exp. and my new card is in your system. I'm not able to remove my expired card or locate my renewal. I need assurance I can still purchase my medication. I need sleep, badly.

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  16. Do not limit some information by lack of county selection

    I tried to subscribe to Arizona Public Health newsletters, partly out of concern for things like the coronavirus long~term (I had no idea it was extant even though it seemed like there would be more with things like Ebola and Zika) and then it seemed that there was a confirmation eMail sent to me and then no newsletters?

    I think it was the lack of selection of applicable county lived in as I was not able to answer that question legally, as I live in Michigan though one cousin did and one does, and I am interested in some things…

    1 vote
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  17. Need option to check online order status

    Submitted a request over month ago. My card got charged but no letter, no birth certificate and no way to check statuts.

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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Admin →
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  18. I cannot update my email address

    The ID number is not accepted for updates.

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  19. uploading forms

    I have NO idea how to upload photos and documents required to renew my license. PLEASE BE SPECIFIC ON HOW TO DO THIS. I'm not tech-savvy. I suggest you include information on how to do upload on your website.

    1 vote
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  20. give contact info to speak to a human

    Give us a phone # or an email. How do we contact the dept?

    6 votes
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