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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2456 results found

  1. When lab test sources are delayed, delay your reporting or update during the day.

    This refers to the COVID 19 dashboard. Showing only partial results is misleading. Either wait or for the lab to submit data OR update the results more than once in a day.

    3 votes
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  2. Disparity of patients

    the number of patients in ICI and Inpatient beds do not match between
    Hospital Bed Usage & Availability and
    Hospital COVID-19 Specific Metrics

    1 vote
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  3. map for zip codes unavailable since July 14

    fix the missing map listing for zip codes to help one access the covid
    cases in one's area.

    1 vote
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  4. Cannot find link to order free masks for elderly at risk people

    Please send me the link to order the masks. We are both 80 and at risk due to having respiratory failure.

    1 vote
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  5. Provide correct information

    Why do you provide a televison ad with Dr. Christ suggesting storing a covid mask in a plastic ziplock bag? Does she not know about moisture, mold, bacteria, detrimental effects? Please correct this outrageous commercial. Also, maybe you could show the governor how to correctly cleanse his hands with sanitizer. Terrible leadership examples!

    1 vote
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  6. Make it easier to order masks...have spent time trying to as it was announced on channel 9

    Just make it clear how to order your masks especially for people who are not exactly computer literate.

    1 vote
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  7. The zip code map is very good, however you need more gradations.

    More than 10 doesn't tell much. Maybe have 10 to 50, 50 to 100, 100 to 200 and over 200.

    4 votes
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  8. Show a trend line for the state.

    Show a timeline for cases within the State like the one we can see for the entire Country similar to New York State with a linear/logarithmic projection.

    4 votes
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  9. fix your form

    fix your free mask form ! i enter ny info and i get a message.... Alert!
    You enter a business address. We are currectly shipping to residencial only. I am NOt a bussiness ! My pobox is my mailuing address !! What a joke. Must be run by republicans !! Thanks Ducey...NOT !!!

    1 vote
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  10. Where are Covid patients from

    Like to know if they are immigrants, green card holders or dual citizenship. Is the daily count being held up for weeks? How do you count deaths, I.e. the day they died or within a certain time of there deaths.

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Admin →
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  11. Tell gov. Douche to grow a pair of balls

    Revoke Doug Douche-bag’s marijuana card.. I think he is abusing it

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  12. unable to access new system

    Old system worked fine

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  13. Really stupid that the health dept says get tested for covid, then i call Banner Urgent Care on Gilbert n McQueen and they say only symmptom

    So dumb, you want people to be tested so you can tell the media we in AZ are in danger, wear a mask..stay home, do your part?? WTH? what if we have the Rona and are passing it? Call Banner Urgent Care, OOO theyre testing but you must have a symptom???This is stupid. Just really dumb, or shall I drive and wait 3 hours???

    1 vote
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  14. On signing up for free mask your website would not allow address we live in a retirement park and they call it a business address so what ar

    You need to Change your address set up.So retirement areas and mobile home parks are included.

    1 vote
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  15. Unsolicited order of mask

    Why did i get an email saying thank you for your mask order, when i did not do it?

    1 vote
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  16. Glad you are doing this

    Thank you for the free masks, makes us feel better and somebody is trying to help and it is appreciated. Thank you.

    1 vote
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  17. Zip code map

    On zip code map, you need more granularity for Cases over 250. Majority of zips are over 250, so the chart is not telling the most useful story ... suggest 250, 750, 1250, 2000

    The whole web site is great!!!!

    1 vote
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  18. poor experience

    Make it easier to order masks. I am 68 and could not easily see the pictures to verify. Also, I had to keep searching for about 10 minutes until I found the location to order.

    1 vote
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  19. Not complete

    Recap that not finishing to complete my order

    1 vote
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  20. Post saliva test results daily

    Post saliva test results daily

    1 vote
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