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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2457 results found

  1. How about fulfilling your promises?

    When you say registration opens at 0600, do it or announce WHY?
    It is now 0605... NADA

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  2. Let us know how to schedule 2nd vax

    There are no instructions that I could find to schedule 2nd vax.
    Can you folks try for a minute to put yourselves in OUR shoes.
    You are employed to serve the public. NOT Gov. Ducey.

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  3. Mistake in your confirmation email

    It says: "If you have additional questions, please contact your local health department listed at https://podvaccine.azdhs.gov"
    However there are NO health departments listed there.

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  4. website to register for vaccine

    Where do I register for the vaccine? I am 85

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  5. Have a secure site for pre-registration for vaccines and have a phone number

    My browser will not allow access to your insecure site and there is no phone number to call for the State Farm Stadium site. So, how is one supposed to register?

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  6. Need a website to register

    Where do you register on line for Covid-19 vaccine? I am 85 years old and live in Flagstaff Ranch.

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  7. 1 vote
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  8. Your vaccination website needs fixing.

    There is no provision for retired. How many people over 75 are not retired?

    You need to show open dates and times, not makes us search through every day and time.

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  9. I have had a lousy experience trying to register for the COVID immunization. azhealth.gov/findvaccine has no registration portal

    People want to register for COVID vaccine. why don't you give them a portal to register in instead of all that advertising junk.
    You are just lying about helping people register.

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  10. Frustrating

    What is the plan? We ought to be able to register and be on a list when vaccine comes. Right now apparently thousands got into get appointments when I have been trying to get in since last week. One phone line for thousands to call doesn’t make sense.

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  11. help w/ finding vaccines

    red tape elimination and computer savee help

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  12. DONT WASTE MY TIME.

    WENT TO CDC SITE & ASKED ABOUT GETTING THE COVID-19 VACCINE & LOCATIONS. WAS DIRECTED TO FIND VACCINES LOCATIONS. NOTHING ABOUT COVID-19. I CANNOT FIND OUT ABOUT MY HUSBAND GETTING THE VACCINE. HE IS 83, HIGH BLOOD PRESSURE, OBESE & A THREE WIRE PACEMAKER. AS FAR AS I CAN SEE HE IS IN THE 1C GROUP, LAST GROUP TO GET VACCINATED BUT SHOULD BE IN A T LEAST THE 1B GROUP. OUR DOCTORS SAID TO CONTACT ADHS. CAN YOU GIVE ME WHAT HIS CATEGORY IS FOR THE COVID-19 VACCINE & HOW TO GET AN APPOINTMENT TO GET IT. TO DATE…

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  13. Your Covid Vaccine appointment site does not work

    You can't select a location to proceed. The site is un-functional and you can't get past that requirement to proceed

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  14. COVID sign up for a shot is horrible

    The UI/UX does not serve the public well. It should be easy to schedule an appointment to get a shot and it certainly is not easy

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  15. Use banners for critical information

    You should employ web specialized personnel not hacks

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  16. Your web page for COVID vaccination signup

    To say the least, this page doesn't reflect well on your group, AZDHS or the State. Among other things the procedure for entering a birth date is defective - click on the calendar for a list of years and you get years starting with 1 (presumably AD). I finally scrolled forward 1900+ years to get to 1945. It is impossible to directly enter the year. After we got past this your code apparently didn't like Windows 10/Chrome, giving an error message "tablets not supported."

    You have had three months to do this! This page looks like it was coded by…

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  17. Where is the pre-registration?

    You website has a link to make reservation for virus vaccine. But there is no place to preregister. Where do you hide it?

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  18. Some catigories look like I can book appointment for family member?

    Make it clear I can OR can not book family member (In same car) at
    Cardinal stadium.

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  19. Phone Call back

    When attempting to talk to a real person 844 542-8201 I'm currently on hold for an hour. While I understand how busy this help line is, how about using a method of call back so I don't need to wait on phone.

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  20. vaccine sign up

    this is the most confusing site I have ever seen

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