Skip to content

ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2429 results found

  1. fix this error

    Your data for lab test positivity rating in Pima for Sept 13 looks incorrect. You report only 44 positive test, but all other weeks report approximately 400. Moreover, it does not match the numbers on your daily case count page.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. UPDATE your COVID stats on the Dashboard. The numbers haven’t changed in 10 days. Stop the misinformation campaign for your Cult-Leader

    Pretending the virus is disappearing & closing testing sites to appease the anti-science idiots is not making anyone safe or promoting public health (ya know, your agency’s job) SCIENCE & FACTUAL INFORMATION not MISINFORMATION OR LIES PLEASE

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. First benchmark part a - decline in cases

    It states NOT MET, but it looks like it went from 53 to 46?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Infectious cases by zip code

    It would by very useful if “infectious cases” by zip code were indicated, rather than historical reported cases. An infectious period is about 2 weeks, so I would expect that many zip codes would have low counts. What matter is those that have high counts of infectious cases.

    Also, in my zip the cases declined from 9/16 (1438) to 9/19 (1426). Why?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. COVID new cases multiple counting.

    My understanding is if a person is positive and takes for example 3 additional tests and still is positive, you count that as 3 new cases. The data no longer makes any sense. You keep changing the metrics. Unable to follow any trends.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. CDC

    Is AZDC following CDC confusing standards on Corona Virus or setting there own?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I have a question about the positivity rates for covid

    I'm thoroughly confused about the "7 day rolling average" with the positivity rates. They are consistently reported in the news as being around 4% but when I check the AZDHS website I see several different % positives and all are significantly above 4%. They are more around 10%. What am I missing here?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. change gym benchmark mask wearing for running, high intensity exercise

    Gym maks wearing during high intensity exercise, running other forms of high intensity exercise. Your benchmarks are dangerous for these types of exercise with a mask on indoor gyms. The masks become way too wet, sweating exists, masks are not effective, too much touching, decrease or limit permeable during this type of exercise provide no protection,need to be moved too much. according to the CDC masks getting wet is unsafensity exercise that will not cause the mask to get very wet, hydrating several times while in a gum is necessary, moving the mask several times to do this. Your suggestion…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. have not yet receved the free mask

    On 30 July ordered the ask that you offered, an noted that it could take 4-6 weeks to receive. As of today, 22 September, I have not yet received it. It has been about 7 weeks. now. Has my request been turned down or is it likely due to postal service delays? Thanks, evb

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Why is this not updated since August 30, 2020.

    These are the benchmarks for our kids retuning to school. Update the information weekly.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Perhaps you should have more current information.

    This dashboard appears to show only that there was a period in time when benchmarks were met. Schools would appreciate numbers after August 30. The metrics on this dashboard are also nowhere to be found by zip code.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Update Vital Statistics

    The death counts at https://pub.azdhs.gov/health-stats/mu/index.php include 2019 but the cross tabs at https://pub.azdhs.gov/health-stats/menu/info/trend/index.php?pg=deaths only include thru 2018. Can the latter be updated to include 2019?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Check your safe return document page 8

    According to your document this information should have been updated last week with the previous two weeks' information.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Percentage of positive tests by zip code

    This would be most useful for schools and businesses.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Please send this to your superviser regarding any masks being worn during high intensity indoor exercise

    I'm addressing the gym benchmarks regarding wearing of mask during high intensity exercise, running, elliptical,all high intensity exercise. I read the CDC information regarding mask wearing during exercise, they recommend wearing masks during walking, not running, or any high intense exercise. While indoor at a gym, it is not safe for anyone to wear a mask, these are not made for ease of breathing or permable during moist situations. It is necessarily for people in a gym to hydrate, they sweat heavily, the potential to be removing the mask too much, moisture inside the mask will while running or other…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Can you please find a way to protect employees from being fired during the pandemic if they don't feel safe going back to work

    I have been on furlough and work in a close contact job. Massage therapist. I do not feel safe going back to work and being shut into a small space for 60 to 90 minutes at a time, but I have been told if I don't go back, I will be fired. Something should be done to protect employees in this situation. I have been with my employer for years now.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Daily cases

    How can the daily cases as far back as mid-May continue to change?
    This data is over 4 months ago.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Make this form in English and Spanish

    The Emergency, Information and Immunization Record Card should be available to fill out in English and Spanish. AZ has a very large population that fill this form who are unable to read it

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Saw a mouse running at a restaurent

    I saw a mouse running at a restaurent last afternoon.

    Guru Oalace
    2048 E Baseline Rd, Mesa, AZ 85204

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base