ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Get Masks

    I just watched Governor Ducey on TV and he said older people could order masks at this site but it does not exist: azhealth.gov/getmasks . I have done several searches on your website and cannot find it. Please advise. My husband and I are in our 80s and have weakened immune system so are very susceptible to getting the virus.

    4 votes
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  2. breakdown of 20 and younger

    Can you please break down the 20 and younger number? Teachers would like to know the percentage of elementary and high school aged cases?

    Thank you.

    4 votes
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  3. 1. where can we get the raw data? 2. why not publish by county the death rates by age? what about blood type?

    1. where can we get the raw data? 2. why not publish by county the death rates by age? what about blood type?
    4 votes
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  4. falling PCR test count?

    The number of PCR tests reported in Pima County in the laboratory Testing section DECLINED by almost 22,000 between the 7/25 & 7/26 reports. Is this a data error or is there another explantion?

    Thanks

    4 votes
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  5. Covid test Rapid test

    I need a covid test prior to a chemotherapy port placement. Chemo is on 8-12-2020. Where can I get a rapid test? I have called several urgent care centers and several CVS's who say they DO NOT do rapid testing. Please help me.

    4 votes
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  6. This COVID-19 benchmark data is awful! It’s 3 weeks old!

    If AZ officials expect school districts to abide by these so-called benchmarks, the least you could deign yourselves to do is to give us up-to-date information! As of today, your dashboard says that Cochise county has not met the 2nd benchmark. BUT, the last data point is from JULY 19TH! Today is the 8th of August - just under 3 weeks later. What the heck?!! How dare anyone in AZ leadership expect that we make decisions based on old/bad data like this?! Bologna like this is part of the problem with people not trusting Government leadership. You aren’t giving us…

    4 votes
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  7. Question: Pima County COVID Case Data Anomaly

    Can anyone explain the apparent outlier on July 30? It has been building up markedly over the past few days

    4 votes
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  8. ACTIVE CASES BY ZIP CODE

    Knowing that after so many days Covid has either reached it's quarantine period or are over a month old. Why wouldn't you subtract old cases and give people a true or near true estimate of cases in a particular zip code rather than just stacking on numbers and reporting false numbers.

    4 votes
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  9. Updated COVID Data for Schools

    The School's COVID data is only available through Oct. 18. I know we are getting close to meeting metrics which would close schools down, so updated metrics are vital!

    4 votes
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  10. DISCHARGE INSTRUCTIONS FOR COVID + PATIENTS.

    COULD OUR MEDICAL STAFF COME UP WITH A HOME PLAN OF CARE THAT INCLUDES INHANCING IMMUNE SYSTEMS ETC FOR DISCHARGED COVID 19 PTS?
    CURRENTLY WE ARE ALMOST COMPLETELY FOCUSED UPON ISOLATION SOCIAL DISTANCING MASKING ETC... AND VERY LITTLE INFORMATION IS GIVEN TO THE PATIENT TO HELP THEMSELVES GET BETTER.
    IT SEEMS TO ME THERE ARE ACTIONS THAT COULD BOOST IMMUNE SYSTEMS TO DECREASE MORBIDITY.
    SOMETHING AS SIMPLE OF EATING SEVERAL ORANGES A DAY WOULD HAVE SOME + AFFECT IN MY VIEW.
    THE SOONER ONE IS IMPROVED THE BETTER FOR THEM, THEIR FAMILY, THE COMMUNITY. MANY OF THESE SAME HEALTHY LIVING…

    4 votes
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  11. 4 votes
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  12. web site VACCINE priority

    A SIMPLE FOCUSED PLACE ON YOUR WEB SITE THAT SHOWS WHERE, WHO, AND HOW PEOPLE CAN GET VACCINATED FOR COVID19

    4 votes
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  13. Covid-19 Vaccine/Vaccination data to your dashboard

    Provide the following data on the Covid-19 dashboard:
    1. Vaccination plan - A weekly estimate of how many people will be vaccinated in each vaccination group.
    2. Vaccine doses provided to each AZ county and doses administered. Aggregate county data to the state level and compare actual to plan.
    3. More detailed information on vaccination groups like actual plan dates for vaccination groups, what groups are being vaccinated, how to schedule an appointment, where to get vaccinated, etc.

    4 votes
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  14. better schedule option

    It would be best to have a 'next available' option in the scheduler therefore not having to toggle through each date individually

    4 votes
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  15. I cannot signup for Covid19 vaccine

    I am trying to book appt.
    Nothing is available.
    I'm a teacher and tried to book appt.
    I feel discouraged and disappointed.
    Lack of respect is what I'm feeling

    4 votes
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  16. show available time slot for vaccine appointment without signing in

    It will be great to provide an almost up-to-date view of the available appointment without signing-in by category (phase 1a, 1b, second dose) .This will encourage people to utilize any available time slot without checking every possible date and location

    4 votes
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  17. I requested an application for a copy of my birth certificate via the phone & have not received it yet.

    please make it easier to print an application for a copy of a birth certificate. The Microsoft Reader wouldn't open for me.

    4 votes
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  18. Make all links work

    When I click on some links, they don't go anywhere. Might be nice if they did.

    4 votes
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  19. 4 votes
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  20. filed a complaint in 02/17 regarding Phoenix Baptist Hospital negative treatment, and civil rights violation, of patient privacy.

    been several months and have not heard a response from the public health regarding this matter i am curious why know one has contacted me with the status of this investigation. My name is Jessie Taylor and my phone number is 6024309661 and I would like for some one to contact me regarding this matter. note if no one will responed to my compliant, I have no choice but to take this matter much higher

    4 votes
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