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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2369 results found

  1. your reported death numbers chartdon't match your daily numbers

    If you are going to report death numbers each day, maybe make sure the death chart matches those numbers. YOu are reporting an average of 20-30 death each day and yet your chart show 2-3. Data Integrity?

    4 votes
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  2. Why doesn't the Number of New Cases reported today* on the COVID summary page match the # of new cases on the Confirmed COVID-19 Cases page?

    Why doesn't the "Number of New Cases reported today*" on the summary page match the "Number of new cases" on the Confirmed COVID-19 Cases page?

    4 votes
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    1 comment  ·  Admin →
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  3. 5/16/2020 - Confirmed Covid Case plot has 2 cases in 2007 which is rendering the plot unusable.

    5/16/2020 - Confirmed Covid Case plot has 2 cases in 2007 which is rendering the plot unusable.

    4 votes
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    1 comment  ·  Admin →
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  4. The Covid-19 confirmed cases by day charts have the wrong X-axis

    Today, The x-axis for state case and Maricopa county is in Years not days. Please fix.

    4 votes
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  5. Display maricopa county daily new cases not working

    The covid 19 cases by day is not displaying correctly for maricopa county. Showing years in the graph back to 2008, and days within the last several months cannot be read.

    4 votes
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  6. Hospital COVID-like & Influenza-likeness Surveillance

    Hospital COVID-like & Influenza-likeness Surveillance line graph has not been updated since 5/17. Please update

    4 votes
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  7. Display the number of ICU beds created per day for COVID-19 patients.

    The state keeps on adding intensive care unit (ICU) beds to handle the COVID-19 surge. Please add the number of beds, with the date added, to your Hospital Bed Usage and Availability dashboard.

    4 votes
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  8. Please respond to at least some of the Covid-19 posts

    I cannot find a single response to posts regarding your Covid-19 data. And while some of the posts are petty and self-serving, a good number of them are valid and should be considered/implemented. And if it seems like a sensible suggestion but there is a reason you are not doing it that way, then respond and tell us why you do it the way you do.

    4 votes
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  9. Update the charts daily on the Covid -19 dashboard

    The dashboard shows daily cases each day but all the charts are showing wrong data. They should be updated daily on the death chart and daily positive case chart. These charts are misleading citizens. If it can't be updated remove the chart from the dashboard.

    4 votes
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  10. Provide COVID cases, deaths at each nursing home in running totals for each facility, along with ownership.

    Other states provide very detailed stats on Nursing home cases, deaths, rates per facility population and staff. Please provide that information here.

    4 votes
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  11. provide data for download

    we should be able to see the data you are using to report new cases, deaths, and hospitalizations.

    4 votes
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  12. Zip codes ranges

    Please up date your COVID-19 Zip code map to show update ranges. Its still showing 40 as the high range and everything is maxed out in dark red. This chart has remained with the same ranges since the very first day it came out months ago.....

    4 votes
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  13. Hospital COVID-like & Influenza-like illness graphs are misleading

    The 'Hospital COVID-like & Influenza-like illness Surveillance' graphs end up being misleading by graphing the numbers as a percentage of the total. Using this method to understand how a numerator is changing is impossible without a fixed denominator. This graph should depict total counts instead.

    4 votes
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  14. Mandatory masks in public

    Arizonans are not generally masking in public. This is leading to risk community transmission of COVID19.
    As an ICU nurse of 35 years I’d like to save lives not merely have enough surge hospital beds.

    4 votes
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  15. Continue reporting the % positive PCR test results as % as of the date of testing.

    As of today, ADHS stopped reporting the daily plots of % positive PCR and SER test results for the day the test was taken. You are instead reporting the aggregate % over all tests. This makes it impossible to see the continued rise in positive PCR test results which were continually increasing since about 5/17 (about 5% to 13%).

    The public needs to understand why you no longer make these data available.

    It appears that you are purposely hiding the fact that the testing SHOWS THAT WE ARE INCREASING IN INFECTION RATE. (In fact, the original plots squeezed the plot,…

    4 votes
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  16. Recovery's

    How come there is NO mention of Recoveries from this Covid-19 Virus ?
    its an important Number to assess the Situation !

    4 votes
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  17. Make raw data available

    I am a programmer and would like to view raw data for daily hospitalizations, total tests, and positive tests I am trying to show a daily percentage of positive tests over total tests so that the daily rise or fall can be viewed.

    4 votes
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    1 comment  ·  Admin →
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  18. Don't advise wearing a mask without including the CDC guidelines.

    Tests have shown COVID-19 alive in masks for seven days. CDC and Mayo Clinic clearly advise NOT to touch the mask while wearing. If you do, immediately sanitize hands. Otherwise the pathogens transfer to the hands and then to anything touched. ()https://www.cdc.gov/coronavirus/2019-ncov/downloads/cloth-face-covering.pdf
    https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-to-wear-cloth-face-coverings.html
    (
    )https://www.mayoclinic.org/diseases-conditions/coronavirus/in-depth/coronavirus-mask/art-20485449
    Excerpt from both sites:
    “DON'T touch the face covering, and, if you do, wash your hands”

    4 votes
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  19. Please require masks

    Please require masks, I am hearing from MD's and heath official that you need to require masks

    4 votes
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  20. COVID19 Hospitalization numbers don't add up correctly

    Please check the data you are providing for hospitalizations, covid specific inpatients, and covid discharge. None of the numbers presented add up to make any sense. For the past several weeks you have reported hospitlizations numbers lower than the discharge number yet somehow the total (current?) inpatient number increases? Is the covid inpatient tab a cummulative total? I doubt it is because somedays it decreases. The data should be easy to interpret. Current hospitalizations = Previous day total + new hospilizations - discharges. Currently, your data does not pass this simple math equation.

    4 votes
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