ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Track and show AZ Covid recoveries.

    Most states are showing thousands of recoveries which makes active cases mush less than total cases. By not tracking and removing recoveries from total cases, it looks bad and that noone in AZ ever recovers. Only deaths are subtracted.

    7 votes
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  2. Bring back previous genealogy.az.gov website!

    I have been using genealogy.az.gov for years. The new Genealogy Record Search on azdhs.gov is awful! The old website displayed far more information, including: more records per page, total of how many records found, which county the record was from, and a color distinction between death and birth records. Also, the new webpage is far slower at searching the records and to make matters more frustrating, it doesn't even produce the same records. Also, all the old links that were saved to the records are now obsolete. At least have the old pdf pages link to same record, but at…

    7 votes
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  3. Show available dates and times

    COVID 19 Vaccination Registration
    This is nuts, why when I try to register for a vaccination why doesn't it show me a list of available dates and times versus me having to pick a date click 17 times to only find out there is nothing available and then to start that all over with a new date. Highly recommend showing a a list of available dates and times for folks to select from. The existing method is time consuming and frustrating.

    6 votes
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  4. COVID VACCINATION

    I HAVE TRIED FOR OVER ONE WEEK TO ACCESS AND SCHEDULE MY COVID VACCINATION. YOUR PATIENT PORTAL NEVER LOADS FOR ACCESS.
    I AM 67 YEARS OLD AND ELIGIBLE.

    6 votes
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  5. 6 votes
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  6. Agency code

    The agency code for the pre-register for the saliva test is not working. I'm using P6Wt7cJrq as listed on your site. Doesnt work? Please let me know how I can pre-register

    6 votes
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  7. Provide Covid Deaths by county

    I see the covid cases by county, but have to go to the local news channels to get the deaths by county. Please provide both cases and deaths by county consistent with the way they are reported by states within the US.

    6 votes
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  8. Table of Covid deaths overlaid with all current deaths and deaths in past years

    At a minimum we need a table showing Covid deaths by week.
    To put that in perspective we need an additional chart that shows the death rate by week for:
    - Average of past years
    - This year's death rate by week
    - The death rate attributed to Covid by week.
    In other words, please provide us a view -- by week -- of how many people normally die, how many are dying above that from Covid, and how many are dying above that for unknown/other reasons. For a model, see the Statistics section (page 73) of The Economist for…

    6 votes
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  9. Update the COVID Data Dashboard to Accurate Percentage

    Update the data dashboard numbers to be accurate. If you've tested 88,000 people and there's over 9000 positive cases, that's more than an 8% total of the population. Someone doesn't know how to do math.

    6 votes
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  10. the daily case epi chart time scale off

    The scale of the years for the epi new case chart seems to be off, it starts on 2008. Please adjust to show only 2020. Thank you

    6 votes
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  11. Website Data is Suspect and Potentially Meaningless

    As of May 29, 2020, the AZHS website lists 18,465 confirmed cases in the state. One would assume a confirmed case has a positive test to back this conclusion. However, the positive tests listed on the website (209,813 PCT tests with 6.7% positive, and 87,682 serology tests with 2.9% positive) total 16,599. That leaves at least 1865 confirmed cases without a matching test.

    Furthermore, if AZHS counts a positive serology test as a confirmed case, what date do they attribute it too? A positive serology test indicates at best, a past infection, so attributing it to any date (date of…

    6 votes
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  12. please update the coronavirus information daily

    your website information needs to be updated every day

    6 votes
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  13. Make website more user friendly

    Make it possible to someone reach a live person. I don't understand how I am supposed to apply for a dupicate card (I lost mine) and have the number when I lost mine. How about a way to deal with that issue? I'm sure it's not uncommon.

    5 votes
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  14. Testing status hidden in mobile devices

    The covid-19 testing info cannot be seen. The format change makes it impossible to see what the tested numbers are. Please adjust for people who only have mobile devices.

    5 votes
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  15. Clarify COVID-19 positives

    This page now only shows "positive" vs. confirmed and presumptive:
    https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-home
    Does positive now include both confirmed and presumptive? Or only confirmed?

    5 votes
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  16. covid 19 relief money

    Please let me know where on your page I can find the disaster relief money which was mentioned at the press conference earlier today (3/19/2020) The governor was present at the conference.

    5 votes
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  17. Please provide an additional Covid 19 data point

    Please share #s or % of Covid 19 cases needing hospitalization and especially ICU. More than infection rates, these are critical data for the public to understand severity and impact to medical services. The ICU beds used and available, and C19 specific PPE, and ventilators are the limiting factors that we want insight into.
    Thanks for all the information that you have been pulling together and making available! it’s definitely a challenge with such wide-ranging and variety of sources, and no methodological standards for which data points are tracked or timing for compilation!

    5 votes
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  18. Do as other states are doing, release inmates from jails that are low risk and have health issues. Our son just got over bronchitis.

    I do have an idea for face shields, I used to live in MN and was an avid snowmobilier, make visors as those snowmobilers wear only attach the plastic piece to a hat such as a baseball hat. The curve of the plastic piece would curve back from the bill protecting the side of the face too. I planned to turn this in to Article cat snowmobile makers and ask for a 50% cut . So this is officially my idea.

    5 votes
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  19. Recent changes to the online search of historic vital records is a terrible mistake

    You have made the search less effective, and no longer searchable by county, and date ranges. Please restore the old functionality.

    5 votes
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  20. Revise Covid-19 Vaccine appointment website

    Suggest revising the AZDS website to simply take the searcher to the next available appointment date for the searcher's eligibility category instead of requiring the searcher to search each date and each location until an opening is found or the searcher gives up in frustration. This really needs to be fixed. It is extremely time consuming to use this site.

    5 votes
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