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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2427 results found

  1. allow death rates to be seen in the bar graph for individual counties.

    The covid-19 deaths page does not allow you to see the deaths for individual counties over time. The confirmed cases chart does allow you to click/highlight a county and see the cases over time in the bar graph. it would be likewise good to see the deaths over time in the bar graph when highlighting a particular county. Thank you.

    7 votes
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  2. Make all links work

    When I click on some links, they don't go anywhere. Might be nice if they did.

    7 votes
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  3. social distancing guidance for condo community swimming pool

    Our Scottsdale condo pool is current closed. Can we open the pool with proper social distancing guidance at the pool entrance and chairs? Are condo pools closed by order during the stay at home stay connected order? Can you provide guidance for opening our community pool? Thank you

    7 votes
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  4. Data Dashboard for COVID-19 -- I absolutely love it!!!! There is an error.

    The "total percentage positive" box is not calculating as the "Number of
    Cases" & "Number of COVID-19 Tests". Today for example is 6948/67438=10.3%. I am aware of the ** message. Is the message stating that the "total percentage positive" is derived from data, not on the data dashboard? Thanks.

    7 votes
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  5. COVID19 data no longer accessible

    The data behind the graph showing cases of COVID19 can not be accessed anymore. Why has it been removed? Please provide access so future projections can be modeled and lives saved. Thanks

    7 votes
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  6. Agency code

    The agency code for the pre-register for the saliva test is not working. I'm using P6Wt7cJrq as listed on your site. Doesnt work? Please let me know how I can pre-register

    6 votes
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  7. the daily case epi chart time scale off

    The scale of the years for the epi new case chart seems to be off, it starts on 2008. Please adjust to show only 2020. Thank you

    6 votes
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  8. Update the COVID Data Dashboard to Accurate Percentage

    Update the data dashboard numbers to be accurate. If you've tested 88,000 people and there's over 9000 positive cases, that's more than an 8% total of the population. Someone doesn't know how to do math.

    6 votes
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  9. The new birth and death certificate search engine is a total disaster.

    Returning the old vital records search engine would solve the problem...

    6 votes
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  10. please update the coronavirus information daily

    your website information needs to be updated every day

    6 votes
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  11. Table of Covid deaths overlaid with all current deaths and deaths in past years

    At a minimum we need a table showing Covid deaths by week.
    To put that in perspective we need an additional chart that shows the death rate by week for:
    - Average of past years
    - This year's death rate by week
    - The death rate attributed to Covid by week.
    In other words, please provide us a view -- by week -- of how many people normally die, how many are dying above that from Covid, and how many are dying above that for unknown/other reasons. For a model, see the Statistics section (page 73) of The Economist for…

    6 votes
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    1 comment  ·  Admin →
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  12. COVID VACCINATION

    I HAVE TRIED FOR OVER ONE WEEK TO ACCESS AND SCHEDULE MY COVID VACCINATION. YOUR PATIENT PORTAL NEVER LOADS FOR ACCESS.
    I AM 67 YEARS OLD AND ELIGIBLE.

    6 votes
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    1 comment  ·  Admin →
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  13. Show available dates and times

    COVID 19 Vaccination Registration
    This is nuts, why when I try to register for a vaccination why doesn't it show me a list of available dates and times versus me having to pick a date click 17 times to only find out there is nothing available and then to start that all over with a new date. Highly recommend showing a a list of available dates and times for folks to select from. The existing method is time consuming and frustrating.

    6 votes
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  14. Provide Covid Deaths by county

    I see the covid cases by county, but have to go to the local news channels to get the deaths by county. Please provide both cases and deaths by county consistent with the way they are reported by states within the US.

    6 votes
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  15. give contact info to speak to a human

    Give us a phone # or an email. How do we contact the dept?

    6 votes
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  16. Website Data is Suspect and Potentially Meaningless

    As of May 29, 2020, the AZHS website lists 18,465 confirmed cases in the state. One would assume a confirmed case has a positive test to back this conclusion. However, the positive tests listed on the website (209,813 PCT tests with 6.7% positive, and 87,682 serology tests with 2.9% positive) total 16,599. That leaves at least 1865 confirmed cases without a matching test.

    Furthermore, if AZHS counts a positive serology test as a confirmed case, what date do they attribute it too? A positive serology test indicates at best, a past infection, so attributing it to any date (date of…

    6 votes
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  17. 6 votes
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  18. Add chart that shows new cases by date

    Please restore the chart that shows the number of new cases by date and by county. The trendline is critically important.

    5 votes
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  19. List the age of individuals that have died due to complications of COVID-19

    It would be helpful for statistical purposes to list the ages of the individuals that have died due to complications of COVID-19.

    5 votes
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  20. 5 votes
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