ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Make all links work

    When I click on some links, they don't go anywhere. Might be nice if they did.

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      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        started  ·  ADHS responded

        Can you please be more specific on the application you are referring to? We would be happy to send you a link.

      • email address and/or web inquiry form

        Hi:
        I am unable to find either a general email address to contact your department or at least a web inquiry form typically found on websites. Please one or the other on your site. Thanks!

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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • When will this website be available?

          I need help to locate a copy of my immunization records, can you please let me know when the website will be available to retrieve these?

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          • Chapter 400- policy 410- use of telemedicine does not open

            It does not open. It just changes to policy 411, Parent/Family Support Provider Training, Certification, and Supervision
            Requirements.
            This is very odd, and it is the only policy I need o look at right now. Do you have a Policy on this or not? Thank you very much for your help in advance.

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              under review  ·  benjamin.palmer responded

              Can you please send me a bit more information on exactly what you are looking for at Arizona Department Of Health Services and I will be happy to look into your request.

            • Barbara Sims

              What happens now ?

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                0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
              • If you choose to let your card expire can you renew with th renewal application?

                All it says in the rules and regs is it you allow your card to expire and are renewing you have to fill out the original app. Why can't we fill out the regular renewal form. Also it's not the doctors fault if you allowed the card to expire. Why would their card number expire too?

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                  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                • Need link to APS registry

                  Providers will not take the time to find this registry on their own.

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • website not working

                    Caregiver frequently asked questions will not open.

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                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                    • getting 404 page not found at https://ems.azdhs.gov/Application/CreateEligibility

                      I'm attempting to apply for my state EMT certification, I am already have my NREMT. I am trying to apply for jobs and the card from the state is all I am missing and cannot move forward till I have it. After entering my information and cliciking next on this page, https://ems.azdhs.gov/Application/CreateEligibility - it takes me to a page saying Error 404, file or directory not found and I cannot complete my application.

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Is myIR not working?

                        Is https://az.myir.net/ not working or is it always down for maintenance at night??? Every day now for 3 to 4 weeks, nothing!

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                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Smoking Violations Submittal - does not confirm success

                            Your Android and regular computer submission process does not confirm whether or not submission was successfully submitted - I tried numerous times and on multiple applications to submit my concern/complaint - could you please confirm that my concerns were received?

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • ATM at the Hana dispensary 2905 Northern Ave. Kingman AZ is stealing from patients.

                              This dispensary has so many problems with their ATM that they tell people to call ahead to verify it is operating. Tonite, 10/10/2017, the dispensary's ATM deducted $203 from my bank account and printed a receipt for no money dispensed. The position of the dispensary owners is that it is not their problem that the problem is with a company called Eclipse (800-390-0996) there is no one on duty but a voice mail indicates if you are the owner of the business, or an unhappy customer, call the bank and report it to them don't call the company that owns…

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Convert the BRFSS survey to digital please!

                                I participated in the BRFSS by phone today and found the process to be almost unbearably painful. As a health care provider I appreciate the value of the data collected, but doing it as a scripted phone interview was overly long and difficult. I was able to find and read the questions on-line and should be able to complete the task more accurately and in a fraction of the time electronically. Please consider offering an electronic survey link in the future. I'm also curious why the most recent report available is from 2015? My interviewer had below average English speaking…

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • I cannot Enable your Payment

                                  My computer does not load enable, play, do, whatever so I can pay for my address change onmy card. I do nor have SASFARUI I do not have chrome it ewill not losad. It wuill not play hoe w ahm o I I supposed to PSA PAY??? HO DOw I PAY? I can send cash. whats wrong with a money order? You Makie it Ipmossible. CHANGE IT

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                                    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow submission by mail for those of us who are not computer savvy

                                    Help! I have all the information but cannot download the documents you require in digital form. Please let me mail them to you.

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                                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Dysfunctional Application and Broken Email Link

                                      Trying to use Cancer Cluster map by Neighborhood, and the application does not open. The link to leave feedback on the application is broken. This is important to me; please fix. I already updated the Adobe Flash. That is not the issue.

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Worst time ever for this website to be down.

                                        offer an online alternative, such as e-mailing records

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • quick link for providers to log in

                                          I am having difficulty finding the log in page for the DAVE site to be able to fill out a death certificate. once on the web page, it is not intuitive to be able to find the log in.

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