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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2430 results found

  1. Weekly bar charts for hospitalizations and death can’t be generated any longer

    Please fix!

    3 votes
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  2. Publish previous year dashboard i.e. T/Y vs L/Y

    That way we can compare all categories since covid is currently lumped in this years numbers and one is not able determine relativity of covid to other illnesses.

    3 votes
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  3. LEAF BLOWERS?! Really?!!

    Why are you allowing leaf blowers to continue their useless dust scattering and horrendously noisy operations? Isn't a leaf blower just a GREAT way to spread COVID 19..they've done wonders for spreading Emphysema I know that.the brilliance here is overwhelming.

    3 votes
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  4. Please update the now false "Returning Stronger" infographic that is on coronavirus home page.

    The inforgraphic "Returning Stronger: Arizona in Phase 1 Infographic" on the covid homepage is second bullet, right at the top.
    It is completely false, but just needs an update. It says that Arizona is ready for phase 1 opening up and presents the data showing that is the case. The data on current cases and direction is not representative of the current situation. The infographic should say Arizona is NOT ready for phase 1, and should show the current data showing full exponential growth of the disease. As it stands it is delivering the completely wrong message.

    3 votes
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  5. PCR-Test

    which PCR Test is used to determine if someone is Positive with Covid-19 ?
    does this Test actually ONLY detects Covid-19 or does this Test detect ALL Corona Viruses ?

    3 votes
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  6. Why don't the ADHS show the number of COVID-19 cases in prisons?

    3 votes
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  7. Sell me Nice Masks

    Please get AZ logos on s, some decent quality mask, and SELL them at a reasonable PROFIT to those who can afford them. Maybe have two kinds: "good" and "deluxe". They would be a walking PSA and would show that the wearer supports the way forward.

    P.S. My 62-year-old self has been giving 25% tips and ordering delivery a lot more. Same idea.

    P.P.S. You could similarly bottle up some local hand sanitizer, and sell it for a small profit.

    3 votes
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  8. When lab test sources are delayed, delay your reporting or update during the day.

    This refers to the COVID 19 dashboard. Showing only partial results is misleading. Either wait or for the lab to submit data OR update the results more than once in a day.

    3 votes
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  9. Free Masks Link

    Can't find link to the free masks.

    3 votes
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  10. What occured on 7/30/20?

    Does anyone know what happened on 7/30? There is a huge spike in cases from that specimen date. And given the tests reported as being performed on that date, the infection rate is >40% for that day. I can't find any reference to any new testing initiative or anything else happening on that day.

    Hope the data for 7/30 reported so far is correct, because it is making the week of 8/2 look up week over week.

    Also, anyone ever been able to talk to a data analyst from AZDHS? Been doing this kind of work for 30 years and…

    3 votes
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  11. Stop showing total number of cases since statistics started being taken.

    What good does showing cases come and gone? How many people have been positive in the last 14 days is much more relevant information to have on the summary page. It's not a badge of honor to see how many cases we have had. Show how many we have now. Stop the hyping.

    3 votes
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  12. Covid-19 benchmarks for school dashboard

    The dashboard for school and business reopening is weeks out of date and is not reflective of the covid-19 dashboard. For all we know Maricopa county could be reopened right now. If you create benchmarks this critical then be current. I understand that a week or two lag can exist but its currently 3 weeks out of date and the other dash board is more current. Release us already.

    3 votes
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  13. Scale Covid-19 data based on the total Arizona population

    The Covid-19 charts are scaled, I imagine, for ease of reading but visually demonstrates a fallacy in the data. It makes it appear as if the red spike is HUGE. Present that data on a chart which includes the total Arizona population so we can have a real look at the impact. FYI the red spike is almost invisible when scaled appropriately.

    3 votes
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  14. There is no explanation of an agency code for the general public or family members of staff

    Provide explanation of the 7-digit code and where to access it. Eliminate this field from the General Public user account creation.

    3 votes
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  15. I cannot schedule an appointment

    I click pre-register, and it prompts me to log in. I log in, and it says to click appointments on the menu to create an appointment - but there is no "appointments" in the menu. How do I actually schedule an appointment?!?

    3 votes
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  16. YCCHS vs ADHS Positivity Rates

    I am contacting ADHS because I am seeing is a significant discrepancy between the COVID-19 data reported by YCCHS versus by ADHS. Specifically, YCCHS's total positivity rate is based on all diagnostic testing whereas ADHS's total positivity rate is calculated only from the electronically-reported tests. The calculations below show that the tests not electronically reported do have a sizable impact on the positivity rate.

    YCCHS Tests Reported = 44380
    YCCHS Positive Tests = 2628
    YCCHS’s Positivity Rate = 2628 / 44380 = 5.9% 

    ADHS "Tests Reported Electronically" = 37691
    ADHS Positive "Tests Reported Electronically" = 1789
    ADHS’s Positivity Rate = 1789 / 37691 = 4.8% 

    Number of…

    3 votes
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  17. Just a number of positive Covid cases does nothing but stoke the panic, include what region of AZ they are occuring.

    Please provide data on positive covid cases as to location and or venues where they may have been traced back.

    3 votes
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  18. Alternative COVID treatments

    Is there a team looking into alternative treatment options? Or are we just waiting for the FDA and NIH to come up with a solution? How are we going to treat individuals who don’t have the vaccine yet, or it was ineffective? I’ve seen good data on Ivermectin. https://ivmmeta.com/ I’m not a medical expert, but the data presented looks like it would be worth pursuing.

    3 votes
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  19. covid19 vaccine website link

    when you click on this link in your web page, it gives everything under
    sun "BUT" covid19 vaccine "INFORMATION"

    what stage are the vaccine distribution at ?
    when are the other categories expected to be started?
    confusion over 1B category ? are rural people over 75 included?

    3 votes
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  20. Early vaccinations for underlying medical conditions

    Group 3: vet and administer covid vaccination early to patients (not to general population) with underlying serious medical conditions. I have CVID (immune disorder) and eosinophilic asthma, both requiring IVIG and biologic injection monthly. I am high risk, requesting early vaccination.

    3 votes
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