ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. When showing COVID data, why not separate what is related to Covid, not Covid and total.

    Ventilators used, Ventilators available is shown, but what % of ventilators are used for COVID and what % is non Covid
    Emergency and hospital rooms, same break outs
    See Alaska numbers
    Saw these numbers yesterday and found them interesting. O.44% of Alaska's population is currently listed as positive for Covid-19. (3,280)

    0.003% of Alaska's population is currently in the hospital for Covid-19. (27 - Note: This number has DECLINED despite assurances it was going to increase dramatically to justify the new hunker down.)

    0.8% of the total current positive Covid-19 tests are hospitalized. Read it again. 0.8% positives went to…

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  2. Free masks for seniors need to be sized and/or ear strap need to stretch

    I received my free face masks manufactured by Hanes. My face is average size for a male of average height and weight. The mask is so small that I cannot even get both ear straps on at the same time. The straps are not elastic so there is little if any stretch in them. My wife who is quite small tried one on. She could ********* but she said it felt like the ear straps were pulling her ears forward.

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  3. The right side of the graphs cut off and it doesn't allow for scrolling to see the rest of it.

    On the county specific back-to-school metrics, the weeks that matter most are cut off.

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  4. LTc Faciliies Definition COVID

    According to your licensing data base there are 88 licensed LTC facilities in Maricopa County. But the Dashboard says you have reports from 108 LTC facilities. What is the difference between LTC facilities on the dashboard and licensing?

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  5. data reporting discrepencies between AZ and data aggregators like Johns Hopkins

    It appears your data presentation is confusing data aggregation sites at John's Hopkins and Worldmeters. As a result, while you are reporting a current week of pcr testing positivity of 8% and 9% for last week, John's Hopkins is reporting 15.6%. Since states and employers are enacting quarantine rules and travel restrictions based on the data, often from Johns Hopkins, this should be addressed. PCR testing results report only currently active cases. Serology tests may report active or past infection and the data from PCR and Serology tests should not be aggregated if the tests are showing a past infection.…

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  6. covid-19 side effect

    Can anyone tell me if the brown ring around Doug Ducey's nose is a side effect of Covid-19 or is it going away just like I said ???

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  7. covid data

    there seems to be a correlation: while percentage of positive pcr tests remains mostly unchanged, days with testing shortages show less new covid positive per day.

    the number of tests is related to new cases per day.

    news says az is having less new cases, but fails to mention az is testing less people and has the same positive rate.

    is Arizona seeing less cases? or are we really just seeing less people tested?

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  8. 1 vote
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  9. sign up

    Your website is incomplete. I went to sign up for a test and they want an Agency Code. Cannot an individual sign up? NO? Then it should say so.

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  10. Salvia results text but does not let me reset password

    Received a text for salvia But can't get password it doesn't except and can't reset.
    Need to open result. Asks foe university ID.
    Please notify me

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  11. Please define “confirmed case” of Covid 19

    1. Is it as defined and reported by each county?
    2. Must it be a physician Dx plus positive test result?
    3. Could it be a positive test result only?
    4. Could it be a physician Dx with no positive test result? Thank you.
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  12. 1 vote
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  13. Is it correct for me to state that more than 5% of the residents of Yuma county are confirmed Covid 19 cases?

    Based on your data of 8/10/2020, it looks like more than 5% of the total population of Yuma County are confirmed Covid 19 cases. Is that correct?

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  14. SHOW RECOVERED COVID DATA!

    There's numerous individuals requesting you show the same thing...Does ADHS have something to hide? Not showing a comprehensive picture causes one to wonder if the data shown is even valid...take a look at New Mexico's COVID summary (or Oklahoma's) - they have done a nice job of presenting a much clearer picture of what is happening in their state.

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  15. Get the data up to date

    Your data is not current! Last numbers shown are for June 21, It's THREE days old. How can I believe the news reports when it can't be confirmed by your "Official" website?

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  16. Please add hospital status to daily summary (like testing results were added)

    It was helpful when testing became "newsworthy" to add numerical testing summary to daily Summary page on the dashboard - thanks. I suggest now that hospital capacity is newsworthy, that this be added to summary, e.g. for 6/23
    Inpatient Beds ICU Beds
    Non-COVID-19 4435 891
    COVID-19 2270 581
    Remaining Available 1120 200

    This is similar info to the helpful "overlay" graphs in the last two briefing slide sets. It summarizes data from "Hospital Bed Usage and Availability" and Hospital COVID-19 Specific Metrics" pages from same system, and sets aside the "Hospitalization" page information from a different system with significant time…

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  17. Communicate suitable mask types

    Mask style originally designed for building trades with one or two exhalation valves are not suitable for slowing Covid spread In fact they defeat the purpose of a face covering at all for the purpose of slowing Covid. Please included that in Mask up Arizona Communications

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  18. 63% of COVID-19 Cases Missing Hospitalization Status?

    What does your statistic, “% of COVID-19 Cases with Missing Hospitalization Status: 63%,” which is located on the bottom of the Hospitalization page mean?

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  19. Double Counting

    Please explain your methods employed to insure you are not counting cases multiple times.

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  20. Non-resident Hospitalization Status

    Please advise amount of hospital beds in use by non-US citizens.

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