ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Can you provide a list of open CHA

    Can you provide a list of open CHAA vs trying to pull one-by-one off the map??

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    completed  ·  ADHS responded

    A current map of CHAAs and the number of operating dispensaries in each CHAA can be found on the Map Your CHAA feature. For the current rules on the dispensary registration allocation process, please refer to R9-17-303. More information will be posted on the Dispensary webpage as it becomes available.

  2. Pertussis Test

    You should have information about where to get a pertussis culture. I'm going to go backbto the doctor and get a new requisition but he won't be back until wednesday. In theory I could have gotten the test but here it is one week later and I'm still sick and don't know one way or another. It's obviously not that much of a public health threat. Unless you can afford to go to the doctor lab etc. in lieu of a simple swab that nobody seems to do then you're going to be walking around sick for a while.

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    completed  ·  ADHS responded

    Thank you for your feedback. We recommend that anyone who thinks they have pertussis contact their healthcare provider to be evaluated, especially since they may need to take antibiotics to treat or prevent pertussis. There are a number of different reasons providers may decide to test and treat, including how long a patient has had symptoms. After 3 weeks of symptoms, most patients are no longer contagious and tests may be falsely negative. Here at ADHS, we work with providers on when testing for pertussis is needed and where that testing can be done. To learn more about pertussis, please visit http://www.cdc.gov/pertussis/about/index.html

  3. Where is my renewal card? It has been approved and over 2 weeks now and no card.

    Where is my renewal card? It has been approved and over 2 weeks now and no card. A friend of mine went the same day for the first time and she is is still without a card to get any medicine. Why can't the dispensary's be able to see that she has been approved just no card yet so that she could at least get some relief. THIS IS MEDICINE! Just because it is not the chemicals that all governments get a kick back from the pharmacies does not mean it does not work. The states should not complain about…

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    2 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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  4. no telephone calls unless a person request you all to call

    WHAT RIGHT DO YOU HAVE TO CALL AND ASK FOR PERSONAL INFORMATION? I TAKE TELEPHONE CALLING THAT WAS NOT REQUESTED VERY SERIOUSLY AND WILL REPORT IF I GET ANOTHER CALL. I HAVE ALREADY HAD 2 CALLS. I DON'T THINK YOU HAVE A RIGHT TO CALL ANYONE UNLESS THEY ASK YOU FIRST TO CALL.

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    completed  ·  ADHS responded

    I am happy to help you . You can call me at the Arizona Department of Health Services at 602-542-1025. Or if you would rather email , my email is WEBPIO@AZDHS.gov . We will need to know a few more details so we can determine which program made the calls.

  5. 1 vote
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  6. Good

    Where can I get a copy of my first certificate . I live in Peoria,AZ

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  7. 1 vote
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  8. 1 vote
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    completed  ·  ADHS responded

    The EPA’s Federal Green Challenge (FGC), challenges federal agencies throughout the country to lead by example in reducing the federal government’s environmental impact. This is a current list of Federal Green Challenge participants. Participants commit to work toward achieving sustainability goals at their facilities and meet compliance with Executive Order 13963.
    There are currently over 400 participating facilities nationwide, including the Southern Arizona VA Health Care System. The complete list of nationwide participating agencies is available at:
    http://www.epa.gov/fgc/federal-green-challenge-current-participants

    If your question is related to which agency carry out inspections at Veterans Medical Centers, this would be the Office of Healthcare Inspections from the Department of Veterans Affairs. The Office of Healthcare Inspections is legally authorized to gain access to all records, reports, audits, reviews, documents, papers, recommendations, or other pertinent materials:
    Department of Veterans Affairs
    Office of Healthcare Inspections
    801 I St. NW,
    Washington, DC 20001

  9. records of live birth, name info for January 19 1983

    Certificate of live birth has alteration on specified name location has been modified with what seems liquid white out. Or liquid paper corrector. I would like to know the original name given on the certificate at time of certification and sealed by facility where the delivering of live birth occurred. The information following the specified name location all seems original information given on the certificate the remaining information on the certificate is as follows...... January 19 1983
    8:22 AM at the Mohave General Hospital

    Bull head City, Kingman Arizona.

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    completed  ·  ADHS responded

    Thank you for contacting the Arizona Department of Health Services, Vital Records. In order to best answer questions you have regarding an Arizona birth certificate please call our office directly at (602) 364-1300.

  10. Use of ground beef after "freeze or use by" date.

    Is there a law or regulation regarding the use of ground beef after "freeze or use by" date in a hospital?

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  11. Onsite web technicians

    Your website is in desperate need of onsite technicians to help patients with tech difficulties when entering information that can only be received by you electronically. Your website in general needs daily attention as it is not working properly, links are broken, information flow is degraded, etc.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  ADHS responded

    Thank you for contacting the Arizona Department of Health Services, Medical Marijuana Program. Thank you for reporting your user experience. We are currently experiencing technical difficulties and our Information Technology Services Department is actively working to resolve the reported issues. Should you need further assistance please call the Medical Marijuana Program at
    (602) 364-1793.

  12. 1 vote
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  13. I need a replacement Card

    Ive lost my Medical Marijuana card and ive gone on here before and found the form to replace it, but didnt have the money at the time. Now that ive come back to order it, the form can no longer be found. Please help. Patient ID: 0118084QPDV345267001

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    31 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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  14. website

    I love your website.

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  15. Questions about List of Food Handler License List

    http://www.azdhs.gov/documents/preparedness/epidemiology-disease-control/food-safety-environmental-services/registrants11-02-15.pdf

    I am looking to open a business, and need to find potential employees for helping bake cookies. I was looking at the list from the link provided.

    My question for you is, how can I obtain contact information for people on that list, be it an email address, or mailing address?

    Thank you for your help,
    Brennan Doherty

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    completed  ·  ADHS responded

    Thank you in your interest in the ADHS Home Baked Goods Program.
    Please directly contact:
    Blanca Caballero
    Food Safety & Environmental Services Program Manager
    Office: 602-364-3851

  16. Can't find exemption form

    I cannot find the exemption form to turn into my children's school for vaccinations.

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  17. 1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Money order to who?

    when making out a money order for the birth certificate, who to I make it out to? The place I'm sending the request to?

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    completed  ·  ADHS responded

    Thank you for contacting the Arizona Department of Health Services. When applying for a birth certificate and sending a money order please ensure the money order is for the exact amount and made payable to the Office of Vital Records. Should you have further questions please visit our website at http://azdhs.gov/licensing/vital-records/index.php or you may call (602) 364-1300.

  19. Dogs in Grocery Stores

    Cannot find another area to register a complaint about dogs in grocery stores. Yesterday in Tucson at WalMart, a woman had 4 quite dirty dogs in the grocery cart with the fifth one walking beside her on a leash. These were NOT service dogs. How unsanitary is that for the next person unknowingly putting their groceries in the same cart!! Something must be done to protect the innocent public without infringing on the rights of those who truly need a service animal to accompany them.

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  20. Birth certificate

    Hello!
    My baby was born few days ago. How can I get a birth certificate online?
    What should I have to do?

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