ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Horrible, awful, terrible!!! A complete disaster.

    You royally screwed up! The old search engine worked... really worked. This search engine is ****. I don't want to go through Family Search or Ancestry to access records. Don't get me started on what I think of their mulish search engines. My suggestion Give us back the old search engine...

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  2. Post a location for each area of the county and list groups eligible for the vaccine with the next date and times for appt's

    I've been trying for weeks to get an app't for Covid 19 vaccine. My wife is 79 & I'm 85. We live in the east valley, Mesa. Every time it always ends that every appointment is taken for at least 2 months.....help please!

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  3. Add an event date input by user. Use the old program as a model, it worked very well!

    The old search engine worked just fine. Why on earth did you gut the old program for this monstrosity??? Show deaths and births by Surname, Date and County,

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  4. Vaccination Registration

    The site will not let me sign up. I tried about 20 times with every variation of my information I could imagine. I get the message to use correct information. My info IS correct. How can I register to get the vaccine? When I clicked on category, vital recrds popped up and I cannot delete it.

    1 vote
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  5. Maintain previous format for Birth-Death records

    Previous format and organization of CoB/DoD records presented an essential overview of related names which enabled the viewer to research uncertain relationships, correlate historic facts, and spontaneously identify related records. This new system is like searching for "a needle in a haystack" where the specific names and relationships need to be known. This is not an improvement for genealogical research. To the contrary, it makes it almost impossible to discover related records through association and inference. I have been using the az.gov-Arizona Genealogy website for many years and find this a gravely mistaken "improvement". Sadly it has rendered these records…

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  6. You need a chat feature on your website

    Trying to register my mom for COVID Vaccine. You need a chat feature on your website to help us fill out the forms correctly.

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  7. link to Office of Employment and Population Statistics within the Arizona Department of Administration

    This page says that the data were developed by the Office of Employment and Population Statistics within the Arizona Department of Administration but I can't find that office and I would like to know more about how they created the population denominator estimates.

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  8. Update your process

    I need to get a genealogical copy of my mother's death certificate(as required for application into Daughter's of the American Revolution and Daughter's of the Confederacy). In these days of identity theft, I am not comfortable in mailing protected personal information (i.e. copy of my driver's license and birth certificate. PPI, most states and companies go to great measures to protect such data.
    I was told I didn't have to mail the documents if I had your form notarized, which I did. My driver's license and birth certificate was presented and verified by the notary.

    I receive a letter from…

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  9. The Covid data pages are not very useful.

    Why not show a 7 day running average graph of new cases? The "Total percent positive" does not tell us how each county is currently doing. And a graph is much clearer. If that info is on the website, I haven't found it.
    Thanks.

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  10. DROP VITAL CHECK AS A VENDO

    Drop vital check as state vendor. poor service. one hour wait times on phone. order certificate 11/12/20 as of today 11/24/20 still had not been processed or received by vital records in az. vital check offered no explanation as to why the order had been sitting unaddressed for 12 days. GET A RELIABLE VENDOR. Vital check fails the test.

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  11. more description with issues

    more descriptive with the issue and why my application was returned

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  12. Is it criminal to knowingly spread infection in Arizona that causes another persons illness or death?

    President Trump was in close contact with people in NJ when he knew he had been in contact with Hope Hicks who had close contact with him and had tested positive for COVID. As he was having mild symptoms himself after contact with Ms. Hicks, and failed to isolate after contact with Hope Hicks he has committed reckless endangerment of people on Wednesday and Thursday this week. Isn't contact tracing about accountability? If NJ knew the circumstances of President Trump's visit, would he have been prevented from holding the events? Would he or anyone else in similar circumstances be prevented…

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  13. Update Vital Statistics

    The death counts at https://pub.azdhs.gov/health-stats/mu/index.php include 2019 but the cross tabs at https://pub.azdhs.gov/health-stats/menu/info/trend/index.php?pg=deaths only include thru 2018. Can the latter be updated to include 2019?

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  14. Additional age detail on Covid deaths on the dashboard

    Over 75% of the deaths were over 65. Please breakdown by age groups of no more than ten years, like you did for 45 to 55 and 55 to 65. Add 65-75 and 75 to 85 and over 85

    5 votes
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  15. can the COVID age range be uniform (9 years per range)?

    can the COVID age range be uniform (9 years per range)?

    4 votes
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  16. Thank you

    Just to keep it up. The %positive in AZ remains concerning. While better than before, it's leveling off (not good). That number is a key indicator. I hope you are able to resist political pressure these days.

    Best

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  17. Get your web site working so I can do my businessof finding information on my birth parents

    Provide an easy option to find this information without having to go through an unnecessary procedures. I have medical issues that need family history on.

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  18. EBRS System Down

    Brooke Wright the birth recorder at Banner Thunderbird Hospital. I'm not able to log into the EBRS system since 7a.m. this morning 7/24/2020??

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  19. Where are Covid patients from

    Like to know if they are immigrants, green card holders or dual citizenship. Is the daily count being held up for weeks? How do you count deaths, I.e. the day they died or within a certain time of there deaths.

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  20. Stats of number of deaths from Jan 2020-July 2020? All deaths per month including COVID?

    Where can I get the number of deaths from Jan 2020-July 2020? All deaths per month including COVID?

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