ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

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  1. azdhs.gov - Question

    Good afternoon,

    My name is Nicole Godfrey and I work in the outreach department at Mesothelioma Guide. We are an advocacy organization dedicated to helping patients diagnosed with asbestos illnesses. I was impressed with the resources that your website has available to your community.

    Mesothelioma is a rare cancer and very few treat it. We specialize in connecting patients with doctors and treatment options that are best suited for them. Our services and resources are 100% free to patients and family members. Since we don’t charge for our services, we don’t have a budget to advertise. I'm reaching out to…

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Emailing the renewal reminder

      Is not working. It got put to spam, and the thing expired. Lost a caregiver card that was just "purchased" at the tune of $200 in August. So here we are. Suggestion - US mail the reminder, instead of emailing.

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        0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • app status

            The application status just says app approved, it does not talk about what step that is in the process. Is that the first step, the last step?

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              0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Licensing Rules

                Place the rules link on the same page as Enforcement, Online Complaint, Consumer info, Provider Info, News Publication for Medical Facilities

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • you need an employment link

                  You need an employment link on your website

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please update CHA/CHIP for all counties - they are all too old.

                    On this page: https://www.azdhs.gov/operations/managing-excellence/index.php#ship-sha-community.
                    All County CHA/CHIPs are from 2012-13. Only Cochise shows a current one - 2017. Please update this page with the most current County CHA/CHIPs.

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Online Appt Portal - WIC

                      There should be a portal where existing families of the WIC program can set up online appointments with currently available schedules. Even if it takes 24 hours to approve or compromise a time. perhaps set up three options within this portal to choose from; this way there are multiple options and less need to have to communicate back and forth with WIC and Family receiving WIC benefits.

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Need better response and follow thru on a submitted complaint

                        I have submitted a complaint ID 2018-MED1200 and I have not received any response to who, what and how they are reviewing my concerns. No one has contacted me or my family. This is a very serious complaint and I feel like no one is responding.

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • It is impossible to follow a Chapter/Article from index to actual reference.

                          Try Chapter 10, Article 8. Can you locate Article 8? Or, click on one of the high-lited lines in the cover Index; Your sub-pages [if there is a sub-page] do NOT reference the Chapter ! This is so poorly done, I am in shock. Surely the Az Dept of Health Services can find somebody who can do a better job than this !!!

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            ADHS responded

                            Thank you for your comments. The Department is looking into revising the webpages.
                            If you need the information, To get to the information now, click on Chapter 10 at the top and that will take you to the Articles that you can click on for the document you are referencing.
                            If you still have problems, please call the ADHS main number at ADHS: 602 542-1025.

                          • filed a complaint in 02/17 regarding Phoenix Baptist Hospital negative treatment, and civil rights violation, of patient privacy.

                            been several months and have not heard a response from the public health regarding this matter i am curious why know one has contacted me with the status of this investigation. My name is Jessie Taylor and my phone number is 6024309661 and I would like for some one to contact me regarding this matter. note if no one will responed to my compliant, I have no choice but to take this matter much higher

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Deaths recorded 2017-2018?

                              Why do we only have records up to 2016?

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                              • My experience with the Arizona Office of Vital Statistics has been terrible. I am an attorney in Michigan who has been trying for 3 weeks

                                to get a death certificate for an Arizona decedent. I am aware that Arizona is a closed records state. I reviewed Arizona law and administrative rules before sending a detailed written request setting forth my clients’ eligibilty (to clear title to jointly held property in Michigan). After 3 weeks I got a “form” deficiency letter that was not specific to my detailed request. A letter faxed to the supervisor went unanswered. Please help me. Randy Martinek, Esq. Cell: 810-434-3743. Email: rjmartinek@gmail.com

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                                • RESTAURANT HEALTH AND SAFETY INSPECTIONS

                                  WHY DO YOU CHARGE OWNERS OF RESTAURANTS FOR RESTAURANT INSPECTIONS, SHOULDN'T THAT COST BE COVERED UNDER ARIZONA RESIDENTS'
                                  YEARLY TAXES, AS IN OTHER STATES? AND NOT BORNE BY A RESTAURANT OWNER?

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • website for corrections is not working

                                    I need to correct a few things on my app and your site is not working - I am using the link you supplied for revisions and it does not work - please advise

                                    0114723QPQO143528003

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                                      0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Got an email about my replacement mmj card Monday, it’s now Saturday it isn’t here

                                      I want know when I get my medical card back, I am low on medication and my PTSD is getting really bad

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                                        0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                        • Apply for federal grant SM-17-007

                                          The federal government is offering funding for suicide prevention. This is a growing problem in Arizona for first responders, specifically fire and police.

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