Skip to content

ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2457 results found

  1. Covid Vaccination Schedule Site

    The acct database does NOT store personal info, responses to questions, insurance info, etc leading up to scheduling. That is a ridiculous waste of time.

    Why can't we create multiple family member profiles and schedule appts together????

    Why can't I make an appt for a "Transportation" worker (which is a current priority group) when that's the sole criteria response? There are no appts slots available?

    When I selected an available schedule slot and proceeded to confirm, the slot was then gone. I had to start over. WHY???

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I tried to sign up for account for vaccine registration

    Unable to set up account to register for vaccine. I gave correct email address and was told I would recieve email with link to set up password. Never got email. When I tried to register again I was told there was an account under that email.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. sign up does not work

    much better to die then play with your sign up

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Unable to Register-no email confirm received

    I have tried two different emails. No email confirmation for either one.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Xhelp

    Provide instructions

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Please get speech therapy help for the people who record the long messages we hear when we call ADHS phone numbers, especially 602-542-1000.

    Many residents of Arizona are hearing-impaired to some degree. Having those who record the messages work with a speech therapist to master clear enunciation, appropriate pauses, appropriate emphasis and, most of all slowing down and distancing properly from the microphone. Recording a message is to inform people, not deliver a speech. There is a difference.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Tighter borders for vaccination

    Going from 75 to 65 is ridiculous. I am 82 years old and missed out on the first supplies. Apparently, I once again missed out on today's. I suspect the one and done vaccinations will be available if it takes me until April to get into your site. 70 and above would have helped a lot of people this morning!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. link not working

    covid vaccine registration web link from safeway store 1055 is not working

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I can not sign in at the covid registration portal, I've reset password and it still says email or password is incorrect

    if your system is busy then say that, but I have CHANGED THE PASSWORD 4 TIMES now and I still can not login to covid registration Fix it I won"t change the password again.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Serious Issue

    I entered name and email address to sign up for covid vaccine and was sent a response stating that I would receive a link in my email and never received email.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. scheduling for appointment for the vaccine

    could not sign up. I got as far as clicking conform and then nothing happened. Tried other dates but did not get anywhere. I guess if you over 75 your are out of luck

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. An easier way for all members to sign up for SAME TIME AND PLACE!!!

    I am not a programmer so am not qualified, but expecting people to sign up when the procedure does not work will no work for the members of the older generation!!!! And the phone numbers are basically useless, you get no where but being constantly told to go to a website! The doctors offices, clinics and pharmacy need access to this vaccine NOW!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. need help sign in... says invalid password for registraTION FOR COVID 19

    NEED HELP IN LOG IN FOR COVID VACCINE REGISTRATION I AM 67 OF AGE BRACKET... NON-HEALTH WORKER.. LIVE IN SUN CITY

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. forgot password

    i forgot my password. please help reset it so i can sign up for the covid vaccine

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Thank You

    I’m fairly certain you hear about issues when folks have complaints. I want you, Dr. Christ and team, to know my experience signing up for a covid vaccine this morning (65+) was at first a bit frustrating due to volume I’m sure, but persistence paid off and I can say the overall experience was quite satisfactory. You have a very complex but important job; which I think you’re doing quite well. I appreciate all your efforts on our behalf and ‘thank you’ for all that you do. Best to you all.
    Russell Wilson

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. MAKE IT POSSIBLE FOR PEOPLE TO MAKE APPOINTMENTS!!!

    Jan. 19: Impossible to make appt for covid vaccine. Website shows NO TIMES AVAILABLE. I have been on hold on help line for over TWO HOURS!! Make it happen, already, before we croak!!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base