ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
2457 results found
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Allow a person to sign up family member on your website
I am frustrated as ****. I tried to sign up my wife, who is 74, and even put in her email address and password, but your program goes automatically to my email address and when I fill out the Complementary Questions, and put her as in 65-74 category, your system will not allow me to go to NEXT because the answers to the questions are not consistent with my answers in the 75 and older category. So it has been impossible for me to sign her up and as a liver transplant and cancer patient, we fear she will not…
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COVID schedule
Why not show the times and dates available rather than make us guess a day over and over again. This is ridiculous
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COVID registration STINKS!!
Instead of having to choose a date, why not suggest next available date?? I have been through trying to make an appointment on every day through freaking JUNE and there's none available?? VERY difficult to believe.
211 service is constantly busy, so that's no help either. BOTH my wife and I may very well die because you cannot get your stuff together. We are both in the over 65 range, so appointments opened this morning at 9. NO APPOINTMENTS till JUNE!!! RIDICULOUS!!! FINA A BETTER WAY TO SERVE YOUR CITIZENS. What you are doing now is criminal!1 vote -
organize covid vaccine scheduling
Instead of throwing a dart at a calendar and picking a day first and then seeing if there are any appointments available on each day, one day at a time, how about listing all available dates with times available and then give the locations underneath? this is the clunkiest way to find an appointment.
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Can my husband and I get covid shots at the same time? I had to get separate appointments on different days
Would like covid shots on the same day for self & spouse
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great job at the Stadium
Covid vaccine at the stadium was great. Fast, efficient, and well organized. Good job ADHS. Good job Governor. Now if we could only get the press to be more positive (especially AZ family channel 3 and 5).
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Post available dates for Covid-19 vaccinations or dates that are no longer available so we can see when to sign up.
I spent 30 minutes online trying to find an available event for which I qualify (Age 67) and found none through June. Are there really none? Please post available dates or show dates that are no longer available.
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Appointment error
I created two accounts, 1 for me and 1 for my husband. I then scheduled two appts, 1 for me and and for my husband using our separate accts, different email addresses, different ages, different birthdates, different genders. However, when I printed the confirmations, which have different Appointment IDs, they both say that I am the Registrant. How can I fix it so that one is for me, and one is for my husband?
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fix tre signup for vaccine page
I try to register for covid vaccine and it won't accept my email address and password telling me it is wrong but here I am writing you a feedback with the same email and password. this is frustrating a senior citizen just trying to sign up for vaccination. You folks have known this for 1 year it was coming and this process is a pile of....
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When asking questions, don’t mix relevant and non relevant together,
When questions on the vaccine request site and you asking if a patient is 75 or older then if the patient is working, it
should be yes or no. By asking Questions if the patient is working in situations and then asking if the patient’s age once again is less than what it is it identifies them-disqualifying them when remaining questions that are asked!1 vote -
make vaccine appt easier
your sign on vaccine portal is terrible
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Create a cancellation waiting list for Covid-19 vaccinations
There were a lot of problems signing up for a Covid-19 vaccination. Because of this, I'll be getting my vaccination much later than I want. If there was a cancellation waiting list- I'd jump at the chance to move up my vaccine date.
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if you don't have enough vaccines, then tell people so they stop trying
just tell people what's going on with the web site
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Covid Vaccination Schedule Browser Issue
I believe the Covid Vaccination page indicated that Chrome, Firefox and Safari browsers were all supported. FYI. Safari is NOT stable. I could not create an acct with it as I couldn't get past the Date of Birth/Phone # fields. The page kept asking for correctly formatted info. The Birth Date field did not have a format guide. I had to use Chrome to create the acct.
Then, I logged into my acct with Safari and after I filled out all the info, I got stuck at the scheduling page with a spinning progress graphic.
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