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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2429 results found

  1. the vaccine website doesn't have info on CoVID vaccine.

    include coVID vaccine info on the vaccine website.

    2 votes
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  2. cannot get on line to get appt for 2nd vaccine

    up at 6 am to register cannot get online

    2 votes
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  3. vaccine 1b

    I am not finding a vaccine event for the 1b group which is supposed to be today

    2 votes
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    1 comment  ·  Admin →
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  4. Make COVID-19 vaccine scheduler work!

    Why was this only developed on Google Chrome - why is the page not found when I attempt to put my elderly mother's info in to schedule her for a vaccine? This should have been in development months ago - it's egregious that this can't be done on a mobile device, can't use a Cox email. Whoever is the IT genius behind this scheduling platform needs to be evaluated because it's not working.

    2 votes
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  5. registration web site a waste of time and energy

    I spent a half hour to find an appointment for 1B and found nohtting anywhere. A waste of time.

    2 votes
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  6. 2 votes
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  7. Fix eligible age, appointment date on vaccine website

    Medical centers are encouraging patients 65 & older to register with you for the Covid vaccine and handing out paper with web address for "podvaccine.azdhs.gov". The site has a couple bugs that will frustrate seniors trying to register and should be fixed ASAP. First, the site does not reflect the decision by White House to allow seniors 65 & over to receive the vaccine. It specifically asks if applicant is 75 or older. Second, you cannot complete the web site registration unless you pick an appointment date yet the site is not loaded with a table of available dates.

    2 votes
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  8. 75 don’t drive a lot

    Please offer vaccine sit on east side of Pheonix for seniors. The website says pharmacies are available but can’t make an appointment. Call to pharmacy said they have vaccine but must make an appointment on web site . Have tried many times for 2 days, site not working!

    2 votes
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  9. Improve this site!

    I just got hung at a point in the vaccination registration program. I took a screen shot, but there is no "attachment" option on this feedback form. Why not? Had several other very confusing points with this software. There should always be a "Site Manager Feedback" option on EVERY page.

    2 votes
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  10. Way to confirm COVID-19 vaccine appointment

    Both my wife and I signed up for COVID vaccine on 1/11/2021. There seems to be no way to confirm our appointments. We did not receive any email confirmation, Was the website not working correctly.

    2 votes
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  11. That the Kordinator web site to register for the Covid vaccine would work! Hard to get an appointment when the web site doesn’t work!

    Your pharmacy site for 75 and older isn’t up and running. Why? Pharmacy said they have vaccine but need appointments made on line, yet on line site doesn’t take any appointments! HELP!! Make it work!!!

    2 votes
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  12. add a county field on b and d records

    I don't care for your new search engine. Could you, at least, please add a county field so the search results isn't to large

    2 votes
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  13. Vaccine signup pages

    On the page to choose a date, you need a "Soonest available" checkmark to bypass the guessing game.

    Also, on the insurance page, the dropdown to choose "self" or a dependent isn't working.

    2 votes
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  14. 2 votes
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  15. 2 votes
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  16. I need help getting a Vaccine appt scheduled

    This Vaccine scheduler is idiotic! So frustrating that you have to click on each date, and then locations, and it says pick a different date, it lists several locations, then no available slots now I have searched for all of January and February nothing and there are not even locations listed on February. I am supposed to be a B1 and able to get my appt right now. How about listing first available and then I won't spend hours inputting my Insurance data over and over again. Hate this thing!

    2 votes
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  17. never got password for login

    How can we register for our covid vaccination if we don't get the password for our login?

    2 votes
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    1 comment  ·  Admin →
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  18. 2 votes
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  19. COVID VACCINE

    When AZ opens vaccine to the general population please prioritize by age, i.e. all age 55 and over, then age 50 and over, then age 45 and over, etc. Otherwise, it will be a free-for-all with all the 30 somethings elbowing out the more vulnerable population. We've all been patient but the process needs to be orderly.

    2 votes
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    1 comment  ·  Admin →
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  20. 2 votes
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