ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
749 results found
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Investigate daycare providers psycological make-up: Socialpath
Your agency consistent is defrauded by providers who lie, cheat, and threaten safety of children - Get agents better education to be able to recognize Fraud and Deception through mental health deficiancies
1 voteHello,
We will pass your idea along to our Child Care Licensing staff, however, they are limited by statutes and rules. If you have a specific situation, we’ld like to know about it. Please call the office at (800) 615-8555 Toll-Free or visit our online complaint system for licensing at https://app.azdhs.gov/ls/online_complaint/onlinecomplaint.aspx -
Want to file a complaint
I have first hand knowledge that a restaurant in old town is operating without a license, and cooking inside the restaurant even after they failed the health inspection. And the owner is also paying off inspectors and refusing to pay employees that are working for him.
1 voteHello,
In Arizona the inspection of grocery stores and restaurants are the responsibility of the local health departments. You need to alert the proper county to the situation. You can find a link to all county health departmetnt at http://azdhs.gov/diro/pio/local.htm -
I put all the information in to search for a childcare center, but it tells me 'no record'. even tho I know it exists and is on enforcement.
Why not have a field for the DHS license number as part of the search, then it would be impossible to not find the center. One hopes.
1 voteHello,
Thanks for the suggestion. I will pass it along to licensing and see if we can amend the form on the search function. In the meantime, if you would like help, you can call the office at (800) 615-8555 Toll-Free -
1 vote
If you are referring to becoming sick after eating at a restaurant, the county environmental health office is the place to turn. Maricopa County does have an online system to report complaints. You can find all county health departments at: http://www.azdhs.gov/diro/pio/local.htm
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If the state does not allow dispenseries, how are people suppose to get state regulated, medical grade marijuana? Think about it.
Please do not withold medical marijuana from those in serious need and cannot tolerate pharmaseutical drugs with all the terrible side affects. Where is the respect for the voting process?
1 voteUntil there is a decision in the courts, ADHS will not proceed with licensing dispensaries.
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A semi public pool permit is being revoked due to non-payment of pool permit fee. Need an avenue to talk to a real person.
Orangewood East Townhme Association permit SP-01640 is being revoked due to non-payment of permit fee.
Mailing address for all correspondence is The Osselaer company 532 E. Maryland Avenue, Suite F, Phoenix, AZ 85012
No notice of payment reached The Osselaer Company until this morning, a homeowner brought a copy of Delinquenet Notice that he found in the pool area yesterday.
We called a number 602-506-6616 and we were transferred to talk to a lady named Tracy, who refused to provide her last name over the phone, but directed us to find out her name at the Maricopa County web site.
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1 voteThe State Health department doesn’t issue these permits. Counties are the licensing bodies. I can pass along the information, but you need to work with Maricopa County Environmental Health at 602-506-6616.
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stop caregivers
open up the dispensaries. the people voted it passed. caregivers are making lots of money that does not get reported. they need to let the state make the money not some slim bag that cheats people and the state. WAKE UP.
1 voteAt this point, the dispensary portion of the law is tied up in the court system. ADHS cannot move forward until the cases are complete.
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1 vote
We’re glad you like our feedback site.
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You should post when there are technical issues with this site
You should clearly post when there are technical issues present on this site. I was sent the link to do my application and pay. I continued to get an error message. So I came directly to your site thinking maybe I had been taken for my money...lol But NO the link from your site also gives you the exact same error message when you try to access the patient application. There are sites that tell you that they know that their site is down and approx how long before it will be back up and working. I think that would…
1 voteThank you for suggestion – we have now started posting boxes on our homepage when we will be doing maintenance to the system.
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clarify your links. They are all messed up.
I tried to find specifics WRT travel to S. America. Your links were just general catch all types. For example a link to Yellow Fever shots didn't give any providers it circled around to general info.
1 vote -
1 vote
The chargemaster files are too large for us to put them on the website. However you will find a cost comparison at the bottom of http://www.azdhs.gov/plan/crr/cr/hospitals.htm
If you would like more information about the chargemasters, please contact martha.lavoy@azdhs.gov. -
1 vote
Hello – try this:
The AIPO webpage has a link entitled “information for school & childcare” on the left side http://www.azdhs.gov/phs/immun/index.htmThat leads to an Information for School and Childcare page http://www.azdhs.gov/phs/immun/index_schchld.htm
Then on the left it says “Downloadable IDR, Referral Notice, and Exemption Forms.” This would be the link to get to the forms, but someone who was told to “go look for the reporting form may not realize that “IDR” is the abbreviation for “Immunization Data Report” that is found at http://www.azdhs.gov/phs/immun/idr_forms.htm
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customer feed back keeps getting in my way
remove this ****
1 voteIf the Customer Feedback button was covering the left navigation of azdhs.gov, we assume that you have your screen resolution set in the neighborhood of 600 × 800 pixels. Only 3% of our users are in that range. However, we did receive a few complaints, so we’ve moved the button to the right side, away from the navigation. If you continue to experience an issue, you may want to increase your screen resolution to a more common setting such as 1024 × 768 or greater. We see that you did use the button, gave us feedback and we thank you!
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the qualified patient registration
azdhs would better serve its customer base by excepting both online and mail-in application. for the price we pay it's the least you can do. the process if far more complicated than it needs to be. many of the mistakes made should be rectified immediately. paper work is messy but less mistakes are made doing things the old fashion way.
1 voteThank you for your comment, but ADHS decided to only accept applications online to more quickly and efficiently handle the process.
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1 vote
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Please request your staff to include their names in their recorded voice messages
I am bery frustrated. I am trying to get information from your staff. I left a message two days in a row for the gentleman on 602/542-2955. He did not reply and remains anonymous because he did not include his name in his recorded message. I also left a phone message with an anonymous vital statistics section. Once again, no one returned my call.
1 voteThank you for your comments. My understanding is your call has been returned.
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1 vote
We’re sorry it’s been hard to find. The best way to find a list of licensed hospices is to go to AZCARECHECK.com. Go to medical facilities and under license type choose Hospice. You can also enter a city or zip code if you are looking in a specific area. Hit the search button and a full list will pop up.
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since you don't allow dispensaries atleast allow a list of caregivers
I am just finding ways to simply system and allow better resources for those who need services etc.
1 voteHello,
The initiative passed by the voters does not allow ADHS to share information about caregivers except in a very specific manner (the database for law enforcement.) -
So where is the Medical Marijuana link at your website? I came to the site today to check it out and it's gone. Why is this so hard to fin
Get your act together and start respecting MMJ in this state. The renewal fees for patients should be $35.00 not $150 since anything higher you are robbing the citizens since you provide nothing. I signed up for info to be mailed to me on clinical trials and you are an epic FAIL on this in violation of the AMMA.
1 voteResponseWe have moved Medical Marijuana off the home page of our website to allow room for our other programs. You can always enter marijuana in the search box or look for it in the most popular links on the left hand side of the home page. The fees for renewal are based on our costs to create the cards, just as the original cards. We have said many times, that if it looks like the cost is less, we will reduce our fees. As far as information about the clinical trials, we send it out quarterly by email. You can make sure your email is correct by emailing m2programsupport@azdhs.gov or you can access the list of clinical trials on our website at http://azdhs.gov/medicalmarijuana/patients/clinicaltrials.htm.
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Clarify the caregiver's process for adding a patient
Do you notify the designated caregiver via email once you have received and approved an application/change from a patient.
1 voteIt is handled by the patient – see the process below:
If you are an existing qualifying patient, you can add a caregiver only if you did not previously have a caregiver apply online officially as your designated caregiver.
If you had a caregiver and want to replace them, you would “replace caregiver”. To add or replace your current designated caregiver, go to the change application on the ADHS medical marijuana website at: https://medicalmarijuana.azdhs.gov/ChangeApplicationSearch.aspxIn order to make the change, you must enter in your card number and first and last name exactly as it appears on your card. It is important to note that ONLY the qualifying patient can make this change. The designated caregiver always follows the lead and wishes of the associated patient.
Once you have successfully added or replaced the caregiver, you should let the newly designated caregiver know he must still come back onto the …
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