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ADHS Customer Feedback

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2456 results found

  1. Fix your MMJL Survey

    You sent me an email requesting that I take a survey regarding the new MMJ digital license. I could not complete the survey because as soon as I answered one question it thanked me for completing the survey (which I could not complete). I suggest you check on the survey and see if it is working properly.

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  2. I Can't take your survey!!

    I tried to take your Survey by clicking "HERE" in the Email you sent me & all I got were the results. No way to take the survey, Please fix!

    Ken Cantor

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  3. make this user friendly I put in 3x patient QP ID #

    Need the office to call me 480-235-2131 so I can have apt to get my new med smoke up dated, you can tex me 480-235-2131 this computer says error 0008078QPRD728511007 also you have my email how else was I reply by this question

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  4. Update your page on medical marijuana

    We waited 6 days for the 'welcome' email saying that we could access my grandmother's med card. I call and get told "we don't send that email anymore, just log into the portal". How absolutely disgusting that no one told us this, meanwhile my grandmother has stage 4 cancer and is waiting for her e-card to arrive in her email. Change your website. People are dying.

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  5. Send paper surveys.

    None of the surveys I have received function at all; I would like to have my opinion included.

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  6. We are having trouble receiving your email when we try to reset our password.

    Please, please contact Robin at 480-330-6283. We have been talking to some of your people trying to resolve this issue. We just need our cards.

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  7. Store has closed

    Unfortunately, the Smart & Final grocery store on Broadway and McClintock in Tempe, Arizona has now closed. Please expand the Food Desert green to include this area.

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  8. Our hospital does not have a new contract yet available with any company for supplying us with new dosimeters starting Jan.1, 2020.

    Our hospital does not have a new contract available for our dosimeters
    as of Jan. 1 , 2020. What does that mean concerning usage of our xray
    equipment and personnel if we do not have current dosimeters to use?

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  9. send my card

    I was certified dec14 and still have npot rercieved my card HELP what is going on???

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  10. I lost my card and don't have the card #

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  11. Comparative data

    Why not include additional columns that would display the numer of cases from the prior year?

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  12. Make a way for clients in transitition to post updates to their status. Which I have been trying to do now for an hour and a half.

    It is self-explanatory. At least that's what I have been told when explaing what I'm doing here. I'm getting validate current active card to update your information. Or,

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  13. Lost Card

    I Jose Sanchez went to Arizona Organix located near 51st ave and Glendale dispensary yesterday and they gave my MMC to another patient, I still not yet recieved any information regarding my card!! how do i go about getting it back, or what do I do!!

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  14. uploading forms

    I have NO idea how to upload photos and documents required to renew my license. PLEASE BE SPECIFIC ON HOW TO DO THIS. I'm not tech-savvy. I suggest you include information on how to do upload on your website.

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  15. I cannot update my email address

    The ID number is not accepted for updates.

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  16. Need option to check online order status

    Submitted a request over month ago. My card got charged but no letter, no birth certificate and no way to check statuts.

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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Admin →
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  17. Do not limit some information by lack of county selection

    I tried to subscribe to Arizona Public Health newsletters, partly out of concern for things like the coronavirus long~term (I had no idea it was extant even though it seemed like there would be more with things like Ebola and Zika) and then it seemed that there was a confirmation eMail sent to me and then no newsletters?

    I think it was the lack of selection of applicable county lived in as I was not able to answer that question legally, as I live in Michigan though one cousin did and one does, and I am interested in some things…

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  18. Make it easier. Coming here in my condition isn't my pleasure.

    In Dec. 2019 I received email to update things on your sight. When I did, I also downloaded last year's card here which is now expired. I had renewed prior to exp. and my new card is in your system. I'm not able to remove my expired card or locate my renewal. I need assurance I can still purchase my medication. I need sleep, badly.

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  19. Database of licensed providers broken

    The database for licensed providers is broken. No matter which option I choose I cannot access the database. Please fix asap.

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  20. i lost my mmj card what do i do?

    lost my card what are my next steps?

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