ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
749 results found
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Some questions do not have answers that fit your screens
My Internal Medicine Board certification was in 1986, and HAS NO EXPIRATION. Therefore, I cannot volunteer on line to be part of the volunteer medical corp. You need a bypass for retired physicians with time, talent, and energy to serve.
1 voteYour timing was perfect. The comment came in right when we were working on revamping the form. It should be taken care of now.
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This FEEDBACK bar covers up the content. I see this is common feedback that you're disregarding.
MOVE feedback bar off of content area.
1 voteIf the Customer Feedback button was covering the left navigation of azdhs.gov, we assume that you have your screen resolution set in the neighborhood of 600 × 800 pixels. Only 3% of our users are in that range. However, we did receive a few complaints, so we’ve moved the button to the right side, away from the navigation. If you continue to experience an issue, you may want to increase your screen resolution to a more common setting such as 1024 × 768 or greater. We see that you did use the button, gave us feedback and we thank you!
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Add another comment to the patient education booklets on living with MRSA, VRE and C.diff.
In the section on around page 8, the instructions for properly washing hands does not include turning off the faucet with a paper towel.
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There needs to be verified training for all staff on both physical and mental illness goes together. A person is a whole person.
Training could be given by consumers as well as developed by them. Training could encompass hearing, speech, developmental disabilities, mobility issues as well as learning. Perhaps having staff experience different disabilities. ADA seems to be forgotten.
3 votesThank you for sharing your idea. Arizona statutes prescribe who licenses what types of people. At ADHS, we license a few professions and several types of facilities It seems like your idea would be good to provide to the licensing boards. We’ll share your idea with our licensing staff.
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1 vote
Behavioral Health Services contact information may be found at http://azdhs.gov/bhs/recipients/BHSTRBHA.htm. Please let us know if this is not the information that you were looking for. Thank you.
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I am dumb founded
My Idea is this, I can not believe what the ADHS has put me through to get my deceased husband's death certificate. I have been trying to get this certificate since July of 2011. it is funny how I had to do all the leg work for this department, just to get a lovely letter saying that i was not listed as the spouse on the death certificate and was not eligible as spouse. I had to laugh so hard at the fact that the state of Arizona Department Vital Records did not recognize the legal Marriage Certificate issued to…
1 voteThank you for providing additional information to our staff. We are addressing your situation.
The Arizona Office of Vital Records issues only birth and death certificates. It does not issue marriage certificates.
To be eligible as the spouse to receive a certified copy of a death certificate, the surviving spouse must provide documentation that they were in fact married to the decedent at the time of death.
A marriage certificate alone does not provide sufficient proof that the marriage was still intact at the time of death. In this particular case the death certificate marital status must be in conflict with the applicant’s claim of being the spouse.
If the information regarding the marital status (which is provided by the informant on the death record) is in error, the applicant may file for a correction to the death record with the Office of Vital Record’s Death Registry.
If the marital… -
Need for license verification
As an employer we need to verify the status of an EMT-P license. I cannot see any where on your website that it can be done.
1 voteWe apologize for the delay in responding to you, as we experienced an issue with our system. You may call 602-364-3150 or toll free at (800) 200-8523 to verify this information. Thank you for your inquiry.
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spreadsheet listing hearing trainings by county
Hi!
I'm looking for a pure tone hearing training/recert. Instead of me calling all 8 or so Maricopa County trainers, wouldn't it be easier for the trainers to put info about trainings on the website, so we could see which works for us, then contact the trainer? Thanks.1 voteT3, http://www.ag.arizona.edu/maricopa/t3/index.php is a train-the-trainer system that supports early childhood professionals, school personnel and others who work with children. T3 is a collaborative project that includes training in health, safety and hearing screening with the University of Arizona Cooperative Extension as the lead collaborator. Other members of the collaborative listed on their webpage include:
• The University of Arizona Cooperative Extension
• Arizona Department of Health Services, Bureau of Women and Children’s Health Services, Sensory Program, Bureau of Chronic Disease Prevention and Nutrition Services, Office of Child Care Licensure
• Pima County Health Department
• Maricopa County Department of Public Health
• Arizona Department of Economic Security, Office of Child Care Administration
• Central Arizona College (ECE)
• Glendale Community College
If you to the website, simply click on the “Find a Trainer” and you will be provided a search engine by specialty as well as geographic area.… -
license to grow medical mera
need info on goowing the stuff.
4 votesADHS does not have any information or expertise on growing marijuana
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Needing a birth certificate
I live in Sioux City, IA, and I need to get a state ID, and a drivers license. In the state of Iowa you need your birth certificate and SSC to obtain this. I was born in Phoenix, AZ and do not have my original birth certificate. I came to this website and called the office to try and get it mailed to me, but you cant unless you have the necessary identification. which I do not. I cant obtain any of the necessary identification with out my birth certificate, so how can I or people like me go about…
1 voteFor applicants who do not have the required identification required for an Arizona birth certificate they can complete the Application for an Arizona Birth Certificate and have their signature notarized. The notarized application and the fee can then be submitted to the State Office of Vital Records for processing. The birth certificate application form can be found at
http://www.azdhs.gov/vitalrcd/index.htm -
STOP THE LIES
Proof pot is legal Federally For medical use District of Columbia (DC)
Amendment Act B18-622 (80KB) "Legalization of Marijuana for Medical Treatment Amendment Act of 2010" -- Approved 13-0 by the Council of the District of Columbia on May 4, 2010; signed by the Mayor on May 21, 2010|Effective: July 27, 2010 [After being signed by the Mayor, the law underwent a 30-day Congessional review period. Neither the Senate nor the House acted to stop the law, so it became effective when the review period ended.]
Approved Conditions: HIV, AIDS, glaucoma, multiple sclerosis, cancer, other conditions that are chronic,…1 voteThanks for sharing this information.
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Links are for inactive websites
http://www.azdhs.gov/phs/oeh/pdf/brownfield/Brownfield%20and%20Land%20Reuse%20Maps.pdf
All links are inactive when searching for Brownfields
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I have been around Medical Marijuana for about 5 years!
What happened to a smaller government??? the 25 mile rule I feel is a violation of My Arizona constitutional right to protect my self from monopolies!! And a dispensary is a form of or can be sold as a franchises.
9. Irrevocable grants of privileges, franchises or immunities
Section 9. No law granting irrevocably any privilege, franchise, or immunity shall be enacted. 13. Equal privileges and immunities
Section 13. No law shall be enacted granting to any citizen, class of citizens, or corporation other than municipal, privileges or immunities which, upon the same terms, shall not equally belong to all…1 voteADHS did not set the 25 mile rule. It was in the initiative passed by the voters and made law. You can find it 36-2804.02. Registration of qualifying patients and designated caregivers. We will enforce that part of the law once dispensaries are in operation, unless there is a change in the statute.
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I am want to locate forms reg. DNR
My idea is to have Arizona forms/bracelets etc for those of us who have a wish to be Resuscitated. Please advise as to where this can be located.
1 voteADHS, by statute, has information about Do Not Resuscitate and provides the forms for the public. The law does not give us the authority to create a Do Resuscitate form. You could use the Attorney General’s Power of Attorney for Healthcare to ensure your rights are maintained. http://www.azag.gov/life_care/POA_HealthCare.pdf
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25 mile rule conflicts with Prop 106
25 mile rule should be amended/removed. This is why:
Besides the fact that it is unconstitutional and that dispensaries will create a monopoly, it is in direct conflict of Prop 106 that was recently passed. Here is a quote about prop 106:
Proposition 106 was proposed to amend the Arizona Constitution by barring any rules or regulations that would force state residents to participate in a health-care system.
The fact that I would be forced to go to a Dispensary rather than produce myself, is forcing me to participate in a health care system.
That is already known
3 votesThe law passed by voters included the 25 mile requirement. Until that law is changed by voters, the legislature, or there is a judicial ruling, ADHS must enforce the law as written.
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class action lawsuits for bad service
class action lawsuits against bogus hospital and medical expenses; it's getting too expensive and too many drugs and bogus procedures, they need to take a pay cut and get back to reality, they are even cheating the government, its's *****
1 voteADHS does not regulate the cost of healthcare.
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RE: 'Express Rule Package'
This doesn’t appear to be such a ‘Transparent’ process. I would like to see additional changes to the Rules that don't have to be 'ordered by Judge' via a court decision for you AZDHS to implement them for everybody’s good. i.e.
R9-17-322.A.1. "For an application for a dispensary registration certificate, the physical address of the building or, if applicable, the physical address of the dispensary’s cultivation site is within 500 feet of a private school or a public school that existed before the date the dispensary submitted the initial dispensary registration certificate application"Why not make 1120 foot ruling separating…
3 votesWe are working to be as transparent as possible. The rule you reference is actually part of the statute passed by voters. The 500-foot distance is cited in A.R.S. 36-2804: “within five hundred feet of a public or private school existing before the date of the nonprofit medical marijuana dispensary application.” As such it would take another voter initiative or 75% of the legislature voting to change it. Also per the statute, cities and counties may make other reasonable zoning requirements.A.R.S. 36-2806.1
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make this site more clear, there's too much and with what I have, I don't always get it
I can't find the amt it's going to cost to renew my card. I was told it may be less, but I don't know. Also, it appears there is dispensary in Yuma now, which would put me within 25 miles (Yuma's not that big!) So I can't grow now anyway. But you don't list dispensaries, and according to what I read, you won't for those of us who can cultivate...but I can't because of where hubby works. conflict of interest. Can the card be changed if the dispensary really exists?
2 votesWhen you apply for renewal, you can ask to cultivate. ADHS will check your address with any that of any/all operating dispensaries at that time. If there is one operating within 25 miles of the patient’s address, ADHS will not authorize you to cultivate. At this time, there are no operating dispensaries in the state. Also, the cost to renew a card is the same as the initial fee.
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Building Cleanliness/Maintenance Questionnaire
I visited the Health building this week at 1740 Adams and noticed the floors were incredibly dirty. I work for a local university and I am very alarmed that the Departmnet of Health cannot keep it's building even remotely sanitary. You can see the dirt imbedded in the tile of the lobby. The bathrooms have stains. It even looks like the elevator has fresh floor polish over rings of dirt and filth. Has anyone thouhgt of condeeming this building? I wouldn't let my children touch anything there. I took pictures and I'm thinking of writing a story for new times…
3 votesWe appreciate your concern about the ADHS building at 1740 W. Adams. The Department of Administration (DOA) handles maintenance at all state-owned buildings. We work closely with them to ensure the best maintenance possible under current budget constraints.
The lobby floor is wet mopped nightly; however there are about 400 people who walk through the lobby at least twice every day. It does show more wear than other floors because of the traffic. The building itself has been in operation since the 1970’s, and for a long time, was the main ADHS building. When you notice what you called “fresh floor polish over rings of dirt and filth” – it is actually clean polish over patterns of wear and tear from years of use. There has been a request made to replace the elevator floor tiles, but it’s not a priority at this time.
In all, this building… -
Find a Dr. who will stay that isn't senile or sees us as adicts/alcoholics andd nothing else
My methodone clinic in bullhead city, az needs to find and keep a Dr. that sees us as human beings with mental health issues as well as addictions. We ha a new Dr. who was great Dr. Jose Sosa-Roche he was here exactly to get my diagnosis prescribe the meds dor my bipolar/adhd, and severe anxiety. Got to stat them just to be told he left, I understand why because I've been seeing the other Dr. Garafolo for two years and as soon as I relapsed he didn't want to deal with mee again. My file said only that I…
1 voteWe are sorry to hear that your recent treatment experience has been less than positive. The AHDS/DBHS fully supports you on your journey to recovery. We understand that your well being requires attention not only to challenges with addiction but to treatment needs involving your overall mental health and wellness.
We have referred your communication to ADHS/DBHS Customer Services for further assistance. A representative will contact you at the email address you provided.
- Don't see your idea?