ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
749 results found
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Have received UNCERTIFIED copies of Birth Certificate/NEED CERTIFIED COPY
I am writing on behalf of an 18 year old student who has been trying to obtain his certified birth certificate. He has sent in requested document/money and receives uncertified copies. As a result he cannot obtain his driver's license in Tx. Could someone please clarify this?
1 voteThank you for your inquiry. We are sorry to hear of the trouble the applicant is receiving in obtaining a certified copy of his birth certificate. The State of Arizona is considered a closed record state so we are unable to release specific information to you unless you meet the eligibility requirements. The Arizona Department of Health Services, Office of Vital Records would be happy to assist the applicant with his questions. Please share the following phone number and website for the applicant to obtain more information (888) 816-5907 or (602) 364-1300. http://azdhs.gov/vital-records/
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Need data on asthma deaths
HOw many deaths were caused by asthma each year from in 2010-2013? I can only find the rate, listed in the Monitoring Progress Toward Healthy People 2020 Objectives.
1 voteYou can find the numbers in the annual vital statistics report. I found it on page 190 in table 2C-27 “Comparison if causes of mortality by age group”
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How can I obtain data on emergency room visits due to asthma?
There is no data today (11/3/14) for number or rates of emergency room visits for recent years. I'm seeking data for 2012 by county, age & gender; pages won't open.
1 voteWe have information on our community dashboards profiles about emergency room visits by county for adults. It is available for 2010-2013 – look at morbidity – adult asthma and choose the year, you can also trend the information over the years – here’s the website:http://www.azdhs.gov/phs/phstats/profiles/
we have some tutorials on how to use the community dashboards if you need help – they are available on our YouTube channel:
https://www.youtube.com/results?search_query=azdhs+community+profiles
If you have further questions, feel free to send an email to webpio@azdhs.gov -
Research Ebola testing kit to have a diagnosis within 4 hours
Recently an interesting article was aired on a German TV station regarding the testing of Ebola. I've attached the actual video for your viewing - unfortunately, it is in German but you can have it translated. If all else fails, I will translate sections of the interview for you in the interest of science and public access to the information.
http://www.zdf.de/ZDFmediathek/beitrag/video/2265900/WHO-versagt-bei-Ebola#/be
itrag/video/2265900/WHO-versagt-bei-EbolaIn short terms, a small German company developed a testing kit for Ebola that can predict the virus being present in a human being within 4 hours. As such, people would not have to be quarantined for 21…
1 vote -
Birth Certificate status?
I am a case worker in Wilmington, Delaware and have been working with my client to obtain his birth certificate so that he is able to get housing. I ordered the certificate from vitalchek.com, and everything was going fine until he got an email stating that the order had been voided. I contacted vitalchek.com and they said something on the certificate did not match the information that my client gave them. They could not give any further detail. I tried to call Arizona vital records, but when trying to speak with a representative, I found that I would just be…
1 voteIf an applicant provides information that does not match the record we have on file, we will not fulfill the order. This is for the protection of our registrants, to ensure we do not issue a record to somebody who is not entitled to the record. Without knowing what selection the caller is making that is not allowing her to get through on our customer service line, it is difficult to give direction as to how to contact our office and speak to a representative. The customer may want to send an email to the WEBOVR@azdhs.gov email address which will get her issue directed to the operations manager who oversees issuance of birth and death certificates.
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when you ask for feed back give a working URL
When you give a URL asking for input the URL should work.It should take you someplace to enter the information. As usual Arizona rejects truth in favor of dogma.
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Grow rights
There should be no limits on the growing of cannabis other than what would violate others. If I grew 50 plants so that I would have enough fresh, raw leaves to juice (and consume without any psychoactive effects, not that it should necessarily matter) regularly, without infringing on any rights of others no group of people ought to be able to deny me this inalienable right. This is called living in a free country.
4 votesThe Arizona Medical Marijuana Act that was passed by the voters has the grow limits within it. We don’t have the ability to change the law.
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Células madre
What is about the authorization or sanitary register of "células madre"?
1 vote -
facility search NOT WORKING
Website and forms are full of mistakes and broken links
1 vote -
why not a temp printout and E mail letting patants know the card has been mailed out!
It would be a big help if we had a better idea of when to expect the card in the mail, even better why cant we get a 7 day temp ID with # while waiting, Just hate having to wait 2 weeks to get the medicine, you don't do this to people needing an ID or DL! many dmv offices can print you out a new drivers licence while you wait, I can't help but feel like the 2 weeks is un called for in todays technological age! especially for the $ you charge.
1 voteThe Arizona Medical Marijuana Act (AMMA) does not authorize our agency to issue temporary cards. Also, if an applicant has submitted an application, it is only when our agency approves the application that then generates a card to be mailed. Just because an applicant submits an application does not mean a card would be issued. It is our agency’s responsibility to review the application prior to the card being issued. When the application is approved, you are notified by email (to the email address you listed in the application). The card is then mailed within 2 business days. The AMMA also requires that an individual be in possession of a registry identification card in order to be presumed to be within the medical use of marijuana. You are welcome to contact us any time during business hours to determine the status of your application. We are available Monday…
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1 vote
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I need to find the monthly Seclusion & Restraint Report form. I don't see where to access forms. What am I doing wrong?
Need to have a tab that says forms.
1 voteIf you work for a Tribal/Regional Behavioral Health Authority (T/RBHA) provider, you can go to the website for your General Service Area and select the Provider Section. From there you can access the Provider Manual for the T/RBHA. We no longer have a provider manual template and our Policies are written for the T/RBHAs – not providers specifically.
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azhealth.gov/medicalmarijuana is a fake URL
impossible to respond to your article, Your Input Needed. The URL is a fake. It takes me to different unresponsive places each time I have tried it. Shame on you. You cash a public funds paycheck and you play jokes on sick people.
1 voteThank you for voicing your concerns, we will look into your comment about the broken link.
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Fix a link
When I click on "List of Arizona designated Trauma Centers from http://www.azdhs.gov/clinicians/public-health-resources/index.php, I am sent a "redirecting" message, but the page never comes up. Please either fix the link to take the choice off the webpage.
1 voteThanks for letting us know. We’re fixing the situaiton now.
In the meantime you can find the list of Trauma Centers on http://www.azdhs.gov/bems/trauma/index.htm -
1 vote
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1 vote
Thank you for writing. We’re sorry you were unable to find the hours of operation on our website. We are open from 8 – 5, but you must be here by 4 to get copies of certificates. The hours are on the Vital Records homepage: http://www.azdhs.gov/vital-records/
The hours of operation and parking information are also available on the phone recording. -
I have no information on this as a new nurse
I would love for someone to contact me about the Sunwise program
1 voteWe are passing along your information to our program.
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1 vote
Thanks very much for your feedback. Teachers are encouraged to contact our program for free information and presentations.
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Information Parity
On the Application for Certified Copy of Birth Certificate it states at the bottom to "PLEASE INCLUDE A SELF ADDRESSED STAMPED ENVELOPE WITH YOUR REQUEST", while the http://www.azdhs.gov/vital-records/birth-certificate/apply.htm page to apply by mail, does not list this requirement.
Please update one or the other to show consistent instructions.
Thanks!
1 voteThank you for your feedback to better improve the Arizona Department of Health Services, Office of Vital Records website. We apologize if you found information confusing. The information pertaining to needing a self-addressed stamped envelope included with an application for a birth certificate is correct and is required to be included in every application. We will work to incorporate your feedback and improve the consistency of our website. Should you have further questions please feel free to contact the Arizona Department of Health Services Office of Vital Records directly at (602) 364-1300.
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Purged files
How often do you purge your DEATH files and also MOVED AWAY files??
Aren't they supposed to be purged every year so they don't show up on the voting records????? What is the law on this?
1 voteWe aren’t responsible for maintaining or updates voting registration the appropriate agency is the Arizona Secretary of State. However, our Office of Vital Records is responsible for registering and preserving vital records, consisting of Birth, Death and Fetal Death events in the State of Arizona.
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