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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

222 results found

  1. ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    How can something like adding a caregiver!!! Be so darn difficult!!!!!

    1 vote
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    completed  ·  ADHS responded

    We’ve worked to make our system as simple as possible. If you have some specific ideas to make it easier, please write to m2support@azdhs.gov

  2. Update the Fingerprint Card Clearance Update Request to DPS

    DPS updated their form over a year ago and will not accept the form available here.

    2 votes
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  3. Outdated photo directions for picnik.com

    In your Frequently Asked Questions, you provide directions to go to www.picknik.com to resize photos; however, that site states it has been closed since April 2012. Please update this as soon as possible, as you do not offer any alternatives for this site.

    1 vote
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  4. Regulations for those around MMJ dispensaries

    Regulations for families that want to have the air quality tested in their homes near these caregivers and dispensaries. Who to call when you see greenhouses being built and not enough electrical support to them which in turns causes an explosion and fire less then 10 feet from my child. I read your website protecting the MMJ people but is there any support for those being affected negatively who do no use MMJ? We should have rights, our children should have rights.

    3 votes
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    completed  ·  ADHS responded

    Dispensaries will have to comply with local zoning rules – you should see what regulations your city or county has in place.

  5. Arizona medical marijuana rules?

    All I would like to know is why is it that the clubs that are open (CareGiver clubs, patient to patient clubs) have to stop when dispensary open? When in the rules. Qp30: wher can I legally obtain marijuana if I'm a qualifying patient qualifying patients can obtain medical marijuana from a dispensary ,the qualifying patients designated CareGiver, another qualifying patient or From home cultivation why do these rules change? ......when us people in pain have to give up a rights to grow just to a dispensary opening up and you guys say you don't want to go against the…

    9 votes
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  6. i wanted you to know that pot is not to be used for depression , ptsd or anxiety or depression

    pot makes depression and anxiety worse it is not used to prevent it is used to agrivate the illness..it is not used for ptsd other than making the central nervous system numb it interferes with the communication to the brain when the pot deadens the nervous system and does to the brain what alcohol does. to use pot only makes it worse. how could anyone in the health dept even consider using pot to make someone depressed or anxious better when everyone knows pot can agrivate anxiety. or panic attacks...you guys need to look for another job if you cant…

    1 vote
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    completed  ·  ADHS responded

    Thank you for sharing your opinion. ADHS will make a decision about the first round of petitions to add debilitating conditions in July, 2012.

  7. I think they should do away with the 25 mile rule as alot of patients on low income can not afford dispenseries prices.

    Patients on low or fixed income should have the option of growing their own because we can not afford dispenserie prices or the price of gas. I think they should do away with the 25 mile rule.

    8 votes
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    completed  ·  ADHS responded

    The 25-mile law was part of what the voters passed in 2010. It is not something ADHS can waive or change. It would take another voter initiative.

  8. 1 vote
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    completed  ·  ADHS responded

    This isn’t something about whiich ADHS would have any information. Please contact law enforcement or an attorney about it.

  9. Deny Dispensaries Service!!

    Does the Department of Health of Arizona have the ability to DENY services to applicants in Arizona?

    Many patients in Arizona suggests the Arizona Department of Health services DENY all applicants for dispensaries until the UNCONSTITUTIONAL "25 Mile Rule" is repealed or changed.

    64 votes
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    completed  ·  ADHS responded

    As mentioned previously, the voters passed the 25-mile rule in the initiative.

  10. Include PTSD and Social Anxiety to list of Medical Marijuana patients

    Medical Marijuana is being proved to be much safer than other pharmaceuticals in treating these issues.

    3 votes
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    completed  ·  ADHS responded

    It’s important that people who have scientific information about the viability of marijuana as a medicine provide it to the Department. We have a form set up to make it easy http://www.surveymonkey.com/s/VFSKND7
    Posting anecdotal infomration in the form or on this forum will not impact the department’s decision.

  11. 4 votes
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    completed  ·  ADHS responded

    Thank you for your feedback. Right now, we are not considering any changes to the fees on the state level. ADHS does not have any connection with what a physician charges.

  12. the link to ammendments is comprimised

    fix it so people are not affected

    1 vote
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    completed  ·  ADHS responded

    We cannot address your concerns without more information
    Can you be more specific about which link isn’t working?

  13. control cost and difficulty in renewing MMC

    Initially it cost $300 to get my MMC, $150 DR and $150 state registration. To renew my card it will cost the same because I need to go through DR verification again. I have severe, chronic back, neck pain and chronic headache. This has been a 12 yr problem which had me on Morphine, Methadone and Oxycontin. Thanks to MM I was able to quit all narcotic medication by using marijuana. I am a disabled vet and my VA DR can't write my referral for marijuana but can prescribe any narcotic which makes no sense to me. Now I need…

    1 vote
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    completed  ·  ADHS responded

    Thanks for sharing your story. At this point we don’t have the ability to change the fee schedule, but infomration like this will be used when we are able to make changes.

  14. I think they should hurry up with the sending out of cards my card has still not been sent to me.

    I feel i was scammed out of a 150 by the azhds cuz i still havent recieved my card. what they should do is keep better documentation of the new cards being distributed for the new purchasers with the right paper work.

    1 vote
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    completed  ·  ADHS responded

    If you have a question about the status of an application, the best way to get help is to use the Live Support button that is on all the medical marijuana pages on azdhs.gov.

  15. "25 Mile Rule" is Unconstitutional

    What happens to patients cultivation rights when a dispensary opens within 25 miles of a patients address? How will the patient be noticed? How long do they have to stop cultivation?

    Please explain the plan!!

    When the first dispensary OPENS near me I will file a LAWSUIT against that dispensary and The State of Arizona.

    Arizona Constitution

    Article 2 Section 13

    Equal privileges and immunities:
    Section 13. No law shall be enacted granting to any citizen, class of citizens, or corporation other than municipal, privileges or immunities which, upon the same terms, shall not equally belong to all citizens or…

    3 votes
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    completed  ·  ADHS responded

    Each qualified patient will be notified upon their annual renewal if a dispensary is open within 25 miles of where they live. If you renew with a request to grow and there is not a dispensary open within 25 miles you will be able to continue to grow. The final rules for the dispensaries are still being developed so you will want to check back to our agency website for new developments. At this time we do not have a date for the completion of the final rules and no dates for when the Department will be able to license dispensaries.
    The 25-mile rule was part of the Initiative passed by the voters, as such is set in law.

  16. Post Important info on website..

    At this time there is NO way for a patient to know when a dispensary might open within 25 miles of their residence. There should be a place on the Dept. of Health website listing dispensaries and a circle of the area (25 miles) showing what patients will not be able to cultivate.
    The current measure notices the patient upon their annual renewal if a dispensary is open within 25 miles of where they live. What about all the money invested in cultivating your own medicine? The current measures will create a BURDEN on the patient.

    21 votes
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    completed  ·  ADHS responded

    At this time, ADHS has no idea where dispensaries will open either. When a dispensary begins operating, people living within the 25-mile radius will be notified.

  17. license to grow medical mera

    need info on goowing the stuff.

    4 votes
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    completed  ·  ADHS responded

    ADHS does not have any information or expertise on growing marijuana

  18. I have been around Medical Marijuana for about 5 years!

    What happened to a smaller government??? the 25 mile rule I feel is a violation of My Arizona constitutional right to protect my self from monopolies!! And a dispensary is a form of or can be sold as a franchises.

    9. Irrevocable grants of privileges, franchises or immunities
    Section 9. No law granting irrevocably any privilege, franchise, or immunity shall be enacted. 13. Equal privileges and immunities
    Section 13. No law shall be enacted granting to any citizen, class of citizens, or corporation other than municipal, privileges or immunities which, upon the same terms, shall not equally belong to all…

    1 vote
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    completed  ·  ADHS responded

    ADHS did not set the 25 mile rule. It was in the initiative passed by the voters and made law. You can find it 36-2804.02. Registration of qualifying patients and designated caregivers. We will enforce that part of the law once dispensaries are in operation, unless there is a change in the statute.

  19. STOP THE LIES

    Proof pot is legal Federally For medical use District of Columbia (DC)
    Amendment Act B18-622 (80KB) "Legalization of Marijuana for Medical Treatment Amendment Act of 2010" -- Approved 13-0 by the Council of the District of Columbia on May 4, 2010; signed by the Mayor on May 21, 2010|

    Effective: July 27, 2010 [After being signed by the Mayor, the law underwent a 30-day Congessional review period. Neither the Senate nor the House acted to stop the law, so it became effective when the review period ended.]
    Approved Conditions: HIV, AIDS, glaucoma, multiple sclerosis, cancer, other conditions that are chronic,…

    1 vote
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    completed  ·  ADHS responded

    Thanks for sharing this information.

  20. 25 mile rule conflicts with Prop 106

    25 mile rule should be amended/removed. This is why:

    Besides the fact that it is unconstitutional and that dispensaries will create a monopoly, it is in direct conflict of Prop 106 that was recently passed. Here is a quote about prop 106:

    Proposition 106 was proposed to amend the Arizona Constitution by barring any rules or regulations that would force state residents to participate in a health-care system.

    The fact that I would be forced to go to a Dispensary rather than produce myself, is forcing me to participate in a health care system.

    That is already known

    3 votes
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    completed  ·  ADHS responded

    The law passed by voters included the 25 mile requirement. Until that law is changed by voters, the legislature, or there is a judicial ruling, ADHS must enforce the law as written.

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