have an office with somebody in it to take all the paper work in to.
some place to go to so a person could get help and turn in the papers. It is very hard to get help by phone or on line. the people try but just seem to be to busy. It is extremely hard to get thru to the phone line.
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The all-electronic filing system for the card registry was designed to be efficient. It reduces the amount of time it takes the public and the staff to process applications. The webchat function is available during working hours, you can email and call. If you’re having problems getting through to a person, leave a message and they will return your call in the order it was received. The office returns calls and voice mails within one business day.