Put yourself in the position of those counting on you
Your site says that, to email you, I must log in. Once logged in, there is not place to email. Also, I tried to verify my MMC information. It asks for patient ID. I DON'T HAVE THAT. Is this really that difficult. I qualified for a card on 1/12/20 but was never told until I CALLED, and was referred to your site and I was able to confirm my card. And ... no card ... I understand you've gone digital, but I NEVER RECEIVED ANY EXPLANATION OR INSTRUCTIONS ... OR ANYTHING. Thx for the service.