Allow me to make the changes requested and allow me to contact you about the them
I was told to make changes, I opened the application and then saw I needed to completely re do the entire thing, not having a scanner I closed the window and went to Kinkos. Then I was not allowed to re submit for the 2 seconds I opened it before somehow counted as my resubmitting! When I tried to email or otherwise contact online anyone about this I have hit nothing but brick walls. Perhaps you can find a way to not let this happen to anyone else.
When you access the resubmission link provided in the email and are not prepared properly to complete the task, you may have inactivated the link. We apologize that we were unavailable when you needed us. We do have a live chat function available on our website, and we are generally available Monday through Friday from 8:00 a.m. to 4:30 p.m. You can always ask us to reactivate the link.