your phone # is never working/poor customer service.
I have been calling for weeks to your office on 19th ave and once a selection is entered phone call disconnects. The 2 times that I have been in to the office the customer service has been extremely poor. I had to deal with employees rudeness and after all I still have not received a copy of the birth certificate, ordered since 11/14/12.
Thanks for letting us know about the phone situation. We had some work done yesterday and believe it is fixed now. In the meantime, someone will be contacting you through your email about your specific concerns.