PATIENT ASSISTANCE
IN OCTOBER YOUR OFFICE MAILED ME MY CARD--NEVER RECEIVED BY ME; SO I CALLED YOUR OFFICE LAST MONTH AND WAS PROMISED THAT MY CARD WOULD BE RE-MAILED ON MONDAY AROUND THE MIDDLE OF NOVEMBER--ONCE AGAIN, I HAVE NOT RECEIVED SAID DOCUMENT/LICENSE--WHATEVER. THE PROBLEM FOR ME IS I REALLY BELIEVE THAT SOMEONE IS STEALING MY MMJ CARDS I WOULD ASK IF YOU WOULD PLEASE SEND MY CARD TO A GOVERNMENT OFFICE IN KINGMAN FOR ME TO SHOW MY I.D. AND PICKUP MY CARD?
WILLIAM A. JACOBS
4195 US HWY 68
PMB-840
GOLDEN VALLEY, AZ 86413
928-565-7248
THANK YOU---
In general, medical marijuana registry identification cards are printed the next business day following the application approval. The cards are then mailed the following business day. ADHS frequently receives returned mail. For all returned mail, a staff person calls or attempts to make contact with each cardholder to either rectify the address (if the applicant made an address error in the application). If the card is continually returned, ADHS can offer to re-send the card certified mail to ensure the cardholder signs for the receipt of the card.
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Anonymous commented
Certified mail will hopefully be sufficient