How do you get someone to look into theft at an assisted living center? I reported it and nothing ever happened.
I was told I would get a letter regarding the "investigation" of the theft but never got anything. Not even a phone call.
We have 3 ways to make complaints about licensed facilities at ADHS. You can call or write or use our online complaint system. The methods are outlined on each licensing area’s page. For Assisted Living, it is on http://azdhs.gov/als/hcb/index.htm
When we receive complaints, we process them immediately to determine the course of action. If there is a health and safety concern to the people in the facility, we will likely go out quickly. If the nature of the complaint is not an immediate danger to the residents or patients, it may take a little while to visit the facility. Unless you make an anonymous complaint, you will hear back from licensing about the results of the investigation.