In addition to warning applicants to have all electronic documentation downloaded prior to beginning the renewal application, PLEASE INCLUDE the requirements of said documents with respect to size and shape, i.e. the "not to exceed" megabytes and the "square" photo and PLEASE INCLUDE the fact that your payment page does not work well with Internet Explorer. That way, the applicant isn't required to start over with the proper size electronic documents once s/he reaches the subsequent warning or start over completely because the applicant wasn't warned beforehand that the entire application is dependent upon payment being made on a IE browser which is not compatible.