ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Addition of a.r.s. title 13 chapter 34 needs to be added

    Medical Marijuana Patients across the state are being charged with possession and numerous other charges under A.R.S. title 13 chapter 34 this needs to be added to rules and statutes so they know of this.

    3 votes
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  ADHS responded

    There is a statement on the back of each registry identification card that says, “Possessing marijuana may be in violation of local, state or federal laws.” The statement is there so people can “know of this”.

  2. There needs to be a way for poverty stricken disabled people can get medicine that helps chronic pain.

    Living on $945.00 a month for 2 adults, fixed income, both medically challenged. Can't afford card, dr. visit or dispenseries prices. AHCCCS needs to answer the call.

    3 votes
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  3. The State Department notification system to report cases of legionella is ridiculously complicated

    I thought it would be smart to report a case of legionella, but after finding the form, I don't think a citizen is supposed to fill it out, the questions are worded for a doctor. Will be doctor file one? Are they required to? Am I required to?

    No wonder outbreaks get out of control, the reporting system is too beaurocratic. It should be easy to do.

    3 votes
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    completed  ·  ADHS responded

    We appreciate that you are concerned about the spreading of infectious diseases. The law only requires certain people or agencies like healthcare providers and laboratories to report those diseases to the state, which is why the form isn’t written for the general public to complete. You can always call your local county health office or the state Office of Infectious Disease to ensure that your case was reported if you have been diagnosed.

  4. in regards to the massive bed bug infestation at Church on the Street

    The bed bug infestation at Church on the Street at 3210 NW. grand avenue must be in tens of millions of bugs which must be infecting the entire city and state of arizona with some 100 individuals going through their program every few months-most leaving because of the hundreds of bed bug bites they receive every night in the 100 or so rooms. The entire facility needs to be stripped and decontaminated. Having lived there 6 months, I and my fellow victims received thousands of bites-one room that was bombed with cedar oil killed 2 thousands bugs that we counted…

    2 votes
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  5. Implement the Voter's of Arizona's Will on Medical Marijuana

    Stop playing games with the Law. There are many cancer patients in Arizona who need Medical Marijuana in order to permit them to endure Chemotherapy and other illnesses. Harm in the name of Help that's Arizona...............

    2 votes
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    2 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  ADHS responded

    After the Judicial process was completed, ADHS is moving forward with implementation of the Arizona Medical Mairjuana Act.

  6. Clarify how you can "provide an uninterrupted supply of meds".

    How can I maintain an "uninterrupted supply of medication," when I can only possess 2.5 onces at a time. It takes 6-8 months for a plant to mature and you would have to have a plant mature every 2 weeks to maintain this. What am supposed to do with the excess, as a plant will produce far more then that at one time. Can I drop off the extra with you or at the police station and pick up my 2.5 ounces bi-weekly? I am trying to abide by the law, but unable to figure out how to do this…

    2 votes
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    1 comment  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  ADHS responded

    This is a question where you might want to get legal advice. The parameters were set in what th voters passed into law.

  7. 2 votes
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    completed  ·  ADHS responded

    ADHS has many programs and can only feature a few at a time. The Tobacco Cessation program is important to us and hasn’t been highlighted lately. We will consider moving it up for awhile. In the meantime, you can always find information through our search function. Here’s the page you were looking for: http://www.azdhs.gov/tobaccofreeaz/

  8. Regarding your feedback button - on smaller screens the button covers several of the left side navigation bar boxes, making it difficult to

    Can you move it to the right side of the screen? or hang it from the top, or pop it up from the bottom? Or make it possible to move it out of the way... or provide an option to close it if we're not interested...

    2 votes
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    If the Customer Feedback button was covering the left navigation of azdhs.gov, we assume that you have your screen resolution set in the neighborhood of 600 × 800 pixels. Only 3% of our users are in that range. However, we did receive a few complaints, so we’ve moved the button to the right side, away from the navigation. If you continue to experience an issue, you may want to increase your screen resolution to a more common setting such as 1024 × 768 or greater. We see that you did use the button, gave us feedback and we thank you!

  9. Make Food stamp application were you nvcan find t

    I have been looking for the food stamp application for a hour and can not find it. That is awful ! Please direct me to proper web page

    2 votes
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    completed  ·  ADHS responded

    There’s a good reason you cannot find the information about Supplemental Nutrition Assistance Program (formerly known as food stamps) – in Arizona, the Department of Economic Security handles that program. You can find out more on its website at: https://www.azdes.gov/variant.aspx?id=5199

  10. Question: Unable to attain a letter from the local governing body

    How will AZDHS handle CHAAs where the city or country refuse to sign a letter stating that the location qualifies. This refusal which is currently the case in several locations is driven by the fear that Jan Brewer's lawsuit instilled in various governing bodies.

    1 vote
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    completed  ·  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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  11. who does the complaining about assisted living facilities

    is there an agency that looks after these problems

    1 vote
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  12. simplify your website

    Make it easier to find information and applications.

    The site is quite convoluted & hard to search.

    You could have the mailing address and phone number on the citizen status form & have that link on the online renwal application not separate.

    1 vote
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  13. review your iinitial application for child care

    You need a cover sheet that says what you need and have forms available on line forexample you are asking for director information where is your form

    New form doesntask for yourarticlesand board of director inf etc this was clear in your old forms my came back with a ted letter but it wasnt asked for in your forms

    1 vote
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  14. Care giver

    Can you send me something to let me know how much a caregiver can charge for medical marijuana, for their patients ??

    1 vote
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    completed  ·  ADHS responded

    ADHS does not have information on that.

  15. 1 vote
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  16. 1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  17. add a Senior,s Information and services link

    I am unable to locate anyone to help me find information, help, and resources for a low income senior, medical and health as well as financial.

    1 vote
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  18. Need for license verification

    As an employer we need to verify the status of an EMT-P license. I cannot see any where on your website that it can be done.

    1 vote
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  19. 1 vote
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  20. arksasas

    hi my name is jesica atwood i was born in tucson arizona and i need a certified copy of my birth certificate

    1 vote
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