ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
749 results found
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Site is confusing. Navigation doesn't match newsletter.
Please put more clear instructions on the change of address form. Am I supposed to enter my current address (for verification) or my new address? And why do I need to upload a scan of my ID? My ID isn't updated yet, so what good is that? Also, the MMJ newsletter I just received in the mail says to go to azhealth.gov/medicalmarijuana and click on "card change application". Well there is no such link. One must first click on "Applications", then click on "Card Change Application", which of course is very confusing.
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Misspelling of Arizona Children's (spelled Chidlren)--for Apache Junction, Coolidge, Flagstaff etc.
Correct spelling in all areas where the word appears.
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If I can grow my own and want a care giver,do I have to change my license.
My license say that I can cultivate, but I would like to have a caregiver right now, do I have to change my license.
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MEASLES VACCINATION CAN AVOID DEAFNESS IN CHILDREN
YOUR PULIC SHOULD BE APPRISED THAT IT IS POTENTIALLY POSSIBLE THAT THE MEASLES VIRUS COULD ATTACK VARIOUS GERMINAL TISSUES IN THE BODY OF YOUNG CHILDREN. MY BABY SISTER, AT AGE 18 MONTHS IN THE 1940'S, HAD MEASLES. MY MOTHER TREATED THE HIGH TEMPERATURE. SHE BECAME TOTALLY DEAF. THE PUBLIC DOES NOT KNOW THE POSSIBLE RISKS LIKE THIS. AS AN EMERITUS PROFESSOR THAT TAUGHT DEVELOPMENT FOR 37 YEARS, I HAVE EXPERIENCE IN SUCH DEVELOPMENT-RELATED PROBLEMS. YOUNG PARENTS SHOULD BE EDUCATED ABOUT SUCH POSSIBILITIES. PLEASE CONSIDER BROADCASTING SUCH POTENTIAL EFFECTS!!!!
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Vital chek is not worth it
This is not the fastests option. They will say that your ID wasnt acceptable even when its a clear copy uploaded not faxed. Waste of time and the extra money that you pay thinking its going to speed up the process
1 voteWe apologize for your frustrating experience and would like to offer some explanation as to why you may not be satisfied. When applying for a birth or death certificate through our expedited vendor it’s important to remember that if the application is incomplete or unacceptable, your order will be delayed and you will not receive your certificate in an expedited manner. Several items may cause a delay in the expedited process including unacceptable identification. Uploading you identification versus faxing your identification is preferable because a faxed copy of identification may not always come through clear on the other end. If you upload your identification, there may be other problems that could delay your order. Some of these problems are, an expired identification, the identification appears to be damaged, faded, pealing, or cracked, the signature on the identification does not match the signature on the application, or the signature on the…
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1 vote
Thank you for bringing this to our attention we have made our IT staff aware of the issue and they are working on a solution
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This is not what is supposed to come up when i choose contact us on the Bureau of Emergency Medical Services and Trauma Syatems
Please fix it for providers and public use
1 voteWe’re not sure what happened when you tried, but it is working now. Thank you for letting us know and here is the contact us page: http://www.azdhs.gov/bems/contact.htm
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EMAIL !!!
Why no email address to contact ???? I have computer but no phone available to ask questions. I need an EMAIL contact for licensing division. Could you PLEASE provide one ?? thank you.
1 voteYou can email azlicense@azdhs.gov and your inquiry will be directed to the appropriate person for handling.
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1 vote
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Wrong Information on Pima County Public Health Early Intervention
Office of Children's Health
County Health and Prevention
Pima County Public Health Early Intervention
The information on How to Choose Texas Health Insurance--this makes no sense.1 voteThanks – this has been fixed.
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Health & Safety for Students & faculty at PIHMA in Phoenix, AZ
I would like a health inspector to come out and inspect my school for mold and health violations. As a student, I have seen ants crawling all over administrators' desks. The administrators need to put ant traps around. The president refuses for pest control to come out. Also There have been complaints about mold in our buildings. When it rains, the ceilings will start drip water down in the classrooms and in the clinic rooms where the patients are laying on the patient table. The patients usually press the beeper to have the intern run into take out the acupuncture…
1 voteIn Arizona the counties are the front line of inspections for health services. You would want to contact Maricopa County Department of Environmental Health.
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Birth records
I just need one. For Andre Pierre Goode, 8/8/2010. He was born at chandler hospital.
1 voteArizona is a closed record state and only certain people can have copies of birth certificates. Because of that there are certain steps to go through to have a copy. Please visit the website for more information: http://www.azdhs.gov/vital-records/birth-certificate/obtain.htm
If you qualify, you can reach out by mail order or go to a county vital records site to have one made. -
Please provide a listing of ALL deaths (obituaries) by date.
I can't find a listing of all obituaries or notices of death, by individual. The Republic provides PAID obituaries but there are a many other decedents that should have notice of passing as part of the public record. Having a search function, by name, presumes one knows who has passed on. A complete listing of deaths, by date and name, is sorely needed.
1 voteWe cannot help you with this request. Arizona is a closed record state. We are not allowed to release information about deaths except to specific individuals.
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to privatize evaluations of petitioned individuals
I have recently observed my spouse be petitioned for mental health care. The Maricopa County/Arizona system is financially inefficient and not patient centered. My spouse and several others have been waiting in an ER holding area for 3 days now awaiting to be transferred to UPC for evaluation. Seems if the state/county would contract with individual psychiatric groups to visit the patients within 24 hours at the hospital they are located they could more quickly be either discharged or placed so they could immediately begin receiving the treatment they need. Evidently the ONE place that is contracted is not able…
1 voteWe understand your concern and will reach out to you directly to discuss the situation.
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Links for HIV testing by county not working
The links on this page: http://www.azdhs.gov/phs/hiv/testing/index.htm do not provide the correct information for the counties listed below. Links are either dead or go to a page that doesn't provide the relevant information.
Cochise County
Coconino County
Gila County
Graham County
La Paz County
Maricopa County
Mohave County
Navajo County
Pima County
Pinal County
Santa Cruz County
Yavapai County
Yuma County1 voteThank you for letting us know. We have now updated the link under “Get Tested” on http://www.azdhs.gov/phs/hiv/
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cleaning up of dairies and feed lots
We have spent the last month near Maricopa, Arizona but would have never stayed that long except for a necessitity because of the stench coming from the dairies & feed lots along us 84 between Maricopa and Casa Grande. We just gagged everytime we stepped outside our RV and took a breath of air!!!!!! The shape of the animals in these pens is a shame and a disgrace!!!! the animals are forced to be in *** and **** soup 24/7. They never have a dry place to rest or to walk. It has totally turned me against ever drinking milk…
1 voteThank you for writing. Your concerns are not covered by health services under state law. However you may wish to contact the Department of Agriculture or the Department of Environmental Quality.
You can reach Agriculture’s dispatch line at 623-445-0281 and report this as a cruelty case. As far as the odor and cleanliness of pens, you may want to contact ADEQ http://azdeq.gov/function/about/contact.html -
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Using the following licence numbers I am unable to locate the facility and, therefore, check out the possible complaints, etc.
Cannot find above - "My experience, etc.........." Licence numbers given were SH0188 and HHA3379.
1 voteThank you for writing. The license numbers are not part of the azcarecheck.com website, however they are listed in our provider database. http://azdhs.gov/als/databases/index.htm
you can check with database for the name and then put the name of the facility into the search engine to learn about inspections.
I hope this helps. If not, feel free to write me directly. -
Protect the public from harmful acts of the professions you regulate, rather than covering up for them when they harm their patients.
My 84-year-old wife was seriously injured while a patient in a nursing care institution on 4/17/13. A phlebotomist struck my wife's foot with her equipment case after a blood draw, causing serious injury and requiring the amputation of 3 toes.The institution has not released an incident report, and we cannot get any information from your Bureau of Medical Facilities Licensing personnel (Margaret Ohton & Marci Smith). They seem to think it is their job to shield the nursing care institution and the phlebotomist from liability, rather than insure the safety of patients.
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