ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
749 results found
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The health website doesn't work. Cannot pull up nursing home inspection records!
Need to fix the website so one can pull up the adult assisted living homes to see if there are any violations. Your website has stopped working. Was able to do it last week but not this week!!!!!
1 voteThis should be working now. If you are still having a problem, please send me an email directly laura.oxley@azdhs.gov
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Please simplfy the medical Marijuana application, it is too hard to complete online the application keeps disappearing while trying to upl
simplify the application process or please let us apply offline, your application keeops disappearing as we try to upload your required documents or fix your system because it is not user friendly.
1 voteWe’ve tried to make the application process as smooth as possible, but sometimes there are issues. Please use the Live Support button available on all of the Medical Marijuana pages to work through the difficulties.
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the link to ammendments is comprimised
fix it so people are not affected
1 voteWe cannot address your concerns without more information
Can you be more specific about which link isn’t working? -
Produce departments at grocery stores should have strict requirements for employees hair.
If people stocking produce and handling our food have long hair they should be required to tie it back, wear a hairnet or a hat. There are any issues to consider with this requirement.
1 voteGrocery stores are icovered by the food code like restaurants and are nspected by county environmental health. While, the food code applies and people who work with food are supposed to “wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food” But even if they are, it’s good to remember that produce is grown fresh at the farm and there is the potential for contamination. We always recommend that you wash uncooked fruits and vegetables before you eat them
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There needs to be a way to actually speak to to a person or email
I mailed an application for a death certificate but forgot to put the check in the envelope. I would like to pay by phone or send the check but i need to \speak to some one and when i called i was disconnected twice.
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1 vote
This isn’t something about whiich ADHS would have any information. Please contact law enforcement or an attorney about it.
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control cost and difficulty in renewing MMC
Initially it cost $300 to get my MMC, $150 DR and $150 state registration. To renew my card it will cost the same because I need to go through DR verification again. I have severe, chronic back, neck pain and chronic headache. This has been a 12 yr problem which had me on Morphine, Methadone and Oxycontin. Thanks to MM I was able to quit all narcotic medication by using marijuana. I am a disabled vet and my VA DR can't write my referral for marijuana but can prescribe any narcotic which makes no sense to me. Now I need…
1 voteThanks for sharing your story. At this point we don’t have the ability to change the fee schedule, but infomration like this will be used when we are able to make changes.
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I think they should hurry up with the sending out of cards my card has still not been sent to me.
I feel i was scammed out of a 150 by the azhds cuz i still havent recieved my card. what they should do is keep better documentation of the new cards being distributed for the new purchasers with the right paper work.
1 voteIf you have a question about the status of an application, the best way to get help is to use the Live Support button that is on all the medical marijuana pages on azdhs.gov.
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0 votes
The amount of time it takes depends on many factors. We understand that it is a difficult time and try to make the process as simple as possible.
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this doesnt allow for feedback
your feedback doesnt allow for new feedback - your website doesn't open proper links - I click onto community profile and it doesn't open but takes me to another menu. I click onto native american liaison and it takes me to the same menu as the community profile. Your website is terrible
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Recovery Works Newsletter
Please eliminate the Recovery Works Newsletter. It really is a waste of funds that could be used elsewhere.
1 voteThank you for your feedback. Feedback we have received in the past from other readers indicates that this newsletter is helpful for persons in recovery. Additionally, as the State mental health authority, ADHS/DBHS promotes mental health and makes every attempt to reduce stigma. This electronic newsletter serves as a tool to promote mental health and reduce stigma at a low cost compared with print advertising or other alternative means.
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Care giver
Can you send me something to let me know how much a caregiver can charge for medical marijuana, for their patients ??
1 voteADHS does not have information on that.
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1 vote
We understand you brought in your application renewal and fee on the last day. It has been processed and mailed to you. If you have not received it yet, please contact the Office of Environmental Health at 602-364-3118.
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Question: Unable to attain a letter from the local governing body
How will AZDHS handle CHAAs where the city or country refuse to sign a letter stating that the location qualifies. This refusal which is currently the case in several locations is driven by the fear that Jan Brewer's lawsuit instilled in various governing bodies.
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1 vote
We’d like to address the situation you bring up, but need more information. Please email me directly at laura.oxley@azdhs.gov
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Patients with a permanent disability should not have to pay yearly fees to the state or doctor's offices.
Change it to every five or more.
4 votesThank you for your feedback. Right now, we are not considering any changes to the fees on the state level. ADHS does not have any connection with what a physician charges.
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I think they should do away with the 25 mile rule as alot of patients on low income can not afford dispenseries prices.
Patients on low or fixed income should have the option of growing their own because we can not afford dispenserie prices or the price of gas. I think they should do away with the 25 mile rule.
8 votesThe 25-mile law was part of what the voters passed in 2010. It is not something ADHS can waive or change. It would take another voter initiative.
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Vital statistics question
Hello, I have a question/data request regarding data on abortions to Arizona residents by county of residence and age group for the period 1990 through 1999. Could you please provide contact information for Arizona Health Status and Vital Statistics division (preferably email). I tried to use suggested email for questions, comments or concerns for ADHS webmaster: webmaster@azdhs.gov but it does not work. Thanks.
1 votePlease direct yoru question to our Communication Director at laura.oxley@azdhs.gov
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License Point Verification for Speech available online
The Occupational Therapy License Board website provides all of the information on OT's and COTA's needed to verify an active license online, including date issued and date expired, as well as the name and license number. Joint Commission requires this information. For SLP licenses, we must call the office and receive telephone verification because the needed information is not available to be printed from an online search. This costs time and money for your Admin Assistant to take calls and for facilities to make the calls.
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I am my brother guardian, he went int Phx to stay with friends son while that person went into hospital for cancer screening.
How does a person who is a family members guardian even find out if they have been placed in the hospital ? 43 days now, no cell phone, no medicine.Not in jail, not dead, but his is bi polar.
0 votesSomeone from our office should have contacted you by now.
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