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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

749 results found

  1. thank you for the dispensary in Ajo ! too bad it has not opened its doors yet

    How about giving Ajo back its grow rights seeings how they are not trying to open the dispensary doors ! How come they can grow and we can't. we can't even keep our care giver what about the poor people or is this only for the rich ?

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  2. Should NOT have to pay for your mistake of my address

    $10.00 to pay for your mistake of my address???

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  3. Should Not have to pay for your mistake of my address

    Why do I have to pay for your mistakes??? You got my address incorrect & I have to pay $10.00 to fix your mistake?

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  4. Genealogy Questions

    How do I know what death certificate IS public record.
    for Genealogy search?

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  5. my brother died in az 1-16-2015 how do i get his death record

    I live in Michigan and am broke and I need the certificate for his insurance threw general motors I did't know he was that ill he never told any family, his insurance sent me a letter. and they said he died their should be a better way than a letter.

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  6. HELP - phone number 888-816-5907 options are in a loop

    I am trying to contact a customer support agent and when i click the option number(5) it returns me to the main menu. Nothing I can do will get me to a customer support agent.

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  7. Site is confusing. Navigation doesn't match newsletter.

    Please put more clear instructions on the change of address form. Am I supposed to enter my current address (for verification) or my new address? And why do I need to upload a scan of my ID? My ID isn't updated yet, so what good is that? Also, the MMJ newsletter I just received in the mail says to go to azhealth.gov/medicalmarijuana and click on "card change application". Well there is no such link. One must first click on "Applications", then click on "Card Change Application", which of course is very confusing.

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  8. 1 vote
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  9. Search of AZ Birth & Death records is unresponsive.

    System is unresponsive with new updates

    2 votes
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    completed  ·  ADHS responded

    Arizona is a closed record state. Only certain people are able to obtain copies of birth and death certificates. We do have an excellent website for death records that are old enough to be released: http://genealogy.az.gov/

  10. If I can grow my own and want a care giver,do I have to change my license.

    My license say that I can cultivate, but I would like to have a caregiver right now, do I have to change my license.

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  11. MEASLES VACCINATION CAN AVOID DEAFNESS IN CHILDREN

    YOUR PULIC SHOULD BE APPRISED THAT IT IS POTENTIALLY POSSIBLE THAT THE MEASLES VIRUS COULD ATTACK VARIOUS GERMINAL TISSUES IN THE BODY OF YOUNG CHILDREN. MY BABY SISTER, AT AGE 18 MONTHS IN THE 1940'S, HAD MEASLES. MY MOTHER TREATED THE HIGH TEMPERATURE. SHE BECAME TOTALLY DEAF. THE PUBLIC DOES NOT KNOW THE POSSIBLE RISKS LIKE THIS. AS AN EMERITUS PROFESSOR THAT TAUGHT DEVELOPMENT FOR 37 YEARS, I HAVE EXPERIENCE IN SUCH DEVELOPMENT-RELATED PROBLEMS. YOUNG PARENTS SHOULD BE EDUCATED ABOUT SUCH POSSIBILITIES. PLEASE CONSIDER BROADCASTING SUCH POTENTIAL EFFECTS!!!!

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  12. 1 vote
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  13. Vital chek is not worth it

    This is not the fastests option. They will say that your ID wasnt acceptable even when its a clear copy uploaded not faxed. Waste of time and the extra money that you pay thinking its going to speed up the process

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    completed  ·  ADHS responded

    We apologize for your frustrating experience and would like to offer some explanation as to why you may not be satisfied. When applying for a birth or death certificate through our expedited vendor it’s important to remember that if the application is incomplete or unacceptable, your order will be delayed and you will not receive your certificate in an expedited manner. Several items may cause a delay in the expedited process including unacceptable identification. Uploading you identification versus faxing your identification is preferable because a faxed copy of identification may not always come through clear on the other end. If you upload your identification, there may be other problems that could delay your order. Some of these problems are, an expired identification, the identification appears to be damaged, faded, pealing, or cracked, the signature on the identification does not match the signature on the application, or the signature on the…

  14. 1 vote
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    completed  ·  ADHS responded

    Thank you for bringing this to our attention we have made our IT staff aware of the issue and they are working on a solution

  15. 1 vote
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  16. EMAIL !!!

    Why no email address to contact ???? I have computer but no phone available to ask questions. I need an EMAIL contact for licensing division. Could you PLEASE provide one ?? thank you.

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  17. 1 vote
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  18. Wrong Information on Pima County Public Health Early Intervention

    Office of Children's Health
    County Health and Prevention
    Pima County Public Health Early Intervention
    The information on How to Choose Texas Health Insurance--this makes no sense.

    1 vote
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  19. Health & Safety for Students & faculty at PIHMA in Phoenix, AZ

    I would like a health inspector to come out and inspect my school for mold and health violations. As a student, I have seen ants crawling all over administrators' desks. The administrators need to put ant traps around. The president refuses for pest control to come out. Also There have been complaints about mold in our buildings. When it rains, the ceilings will start drip water down in the classrooms and in the clinic rooms where the patients are laying on the patient table. The patients usually press the beeper to have the intern run into take out the acupuncture…

    1 vote
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    completed  ·  ADHS responded

    In Arizona the counties are the front line of inspections for health services. You would want to contact Maricopa County Department of Environmental Health.

  20. Birth records

    I just need one. For Andre Pierre Goode, 8/8/2010. He was born at chandler hospital.

    1 vote
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    completed  ·  ADHS responded

    Arizona is a closed record state and only certain people can have copies of birth certificates. Because of that there are certain steps to go through to have a copy. Please visit the website for more information: http://www.azdhs.gov/vital-records/birth-certificate/obtain.htm
    If you qualify, you can reach out by mail order or go to a county vital records site to have one made.

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