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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

222 results found

  1. ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    How can something like adding a caregiver!!! Be so darn difficult!!!!!

    1 vote
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    completed  ·  ADHS responded

    We’ve worked to make our system as simple as possible. If you have some specific ideas to make it easier, please write to m2support@azdhs.gov

  2. Update the Fingerprint Card Clearance Update Request to DPS

    DPS updated their form over a year ago and will not accept the form available here.

    2 votes
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  3. Outdated photo directions for picnik.com

    In your Frequently Asked Questions, you provide directions to go to www.picknik.com to resize photos; however, that site states it has been closed since April 2012. Please update this as soon as possible, as you do not offer any alternatives for this site.

    1 vote
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  4. Regulations for those around MMJ dispensaries

    Regulations for families that want to have the air quality tested in their homes near these caregivers and dispensaries. Who to call when you see greenhouses being built and not enough electrical support to them which in turns causes an explosion and fire less then 10 feet from my child. I read your website protecting the MMJ people but is there any support for those being affected negatively who do no use MMJ? We should have rights, our children should have rights.

    3 votes
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    completed  ·  ADHS responded

    Dispensaries will have to comply with local zoning rules – you should see what regulations your city or county has in place.

  5. employment in arizona mmj industry

    i would be willing to move to arizona for job in the mmj industry i am disablel only real problem i have is left hand does not work

    1 vote
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    completed  ·  ADHS responded

    In Arizona, Dispensaries will not be run by the state. You’ll need to check the employment section of the newspapers or online. Good luck with your job search.

  6. tell us where we can move

    outside the 25 mile rule

    1 vote
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    completed  ·  ADHS responded

    The 25-mile rule was set by the voters. The actual boundaries will be determined by where the licensed dispensaries are operating. At this time, there is no public information about that.

  7. Lower Fees for Low Income Patients

    Having to pay 75 per year for a card is a burden for those of us who are low income, why is it so much?

    3 votes
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    completed  ·  ADHS responded

    Fees for the cards are set at a rate to pay for validating and creating the card portion of the program.

  8. Arizona medical marijuana rules?

    All I would like to know is why is it that the clubs that are open (CareGiver clubs, patient to patient clubs) have to stop when dispensary open? When in the rules. Qp30: wher can I legally obtain marijuana if I'm a qualifying patient qualifying patients can obtain medical marijuana from a dispensary ,the qualifying patients designated CareGiver, another qualifying patient or From home cultivation why do these rules change? ......when us people in pain have to give up a rights to grow just to a dispensary opening up and you guys say you don't want to go against the…

    9 votes
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  9. i wanted you to know that pot is not to be used for depression , ptsd or anxiety or depression

    pot makes depression and anxiety worse it is not used to prevent it is used to agrivate the illness..it is not used for ptsd other than making the central nervous system numb it interferes with the communication to the brain when the pot deadens the nervous system and does to the brain what alcohol does. to use pot only makes it worse. how could anyone in the health dept even consider using pot to make someone depressed or anxious better when everyone knows pot can agrivate anxiety. or panic attacks...you guys need to look for another job if you cant…

    1 vote
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    completed  ·  ADHS responded

    Thank you for sharing your opinion. ADHS will make a decision about the first round of petitions to add debilitating conditions in July, 2012.

  10. Include PTSD and Social Anxiety to list of Medical Marijuana patients

    Medical Marijuana is being proved to be much safer than other pharmaceuticals in treating these issues.

    3 votes
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    completed  ·  ADHS responded

    It’s important that people who have scientific information about the viability of marijuana as a medicine provide it to the Department. We have a form set up to make it easy http://www.surveymonkey.com/s/VFSKND7
    Posting anecdotal infomration in the form or on this forum will not impact the department’s decision.

  11. the link to ammendments is comprimised

    fix it so people are not affected

    1 vote
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    completed  ·  ADHS responded

    We cannot address your concerns without more information
    Can you be more specific about which link isn’t working?

  12. 1 vote
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    completed  ·  ADHS responded

    This isn’t something about whiich ADHS would have any information. Please contact law enforcement or an attorney about it.

  13. control cost and difficulty in renewing MMC

    Initially it cost $300 to get my MMC, $150 DR and $150 state registration. To renew my card it will cost the same because I need to go through DR verification again. I have severe, chronic back, neck pain and chronic headache. This has been a 12 yr problem which had me on Morphine, Methadone and Oxycontin. Thanks to MM I was able to quit all narcotic medication by using marijuana. I am a disabled vet and my VA DR can't write my referral for marijuana but can prescribe any narcotic which makes no sense to me. Now I need…

    1 vote
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    completed  ·  ADHS responded

    Thanks for sharing your story. At this point we don’t have the ability to change the fee schedule, but infomration like this will be used when we are able to make changes.

  14. I think they should hurry up with the sending out of cards my card has still not been sent to me.

    I feel i was scammed out of a 150 by the azhds cuz i still havent recieved my card. what they should do is keep better documentation of the new cards being distributed for the new purchasers with the right paper work.

    1 vote
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    completed  ·  ADHS responded

    If you have a question about the status of an application, the best way to get help is to use the Live Support button that is on all the medical marijuana pages on azdhs.gov.

  15. Care giver

    Can you send me something to let me know how much a caregiver can charge for medical marijuana, for their patients ??

    1 vote
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    completed  ·  ADHS responded

    ADHS does not have information on that.

  16. Question: Unable to attain a letter from the local governing body

    How will AZDHS handle CHAAs where the city or country refuse to sign a letter stating that the location qualifies. This refusal which is currently the case in several locations is driven by the fear that Jan Brewer's lawsuit instilled in various governing bodies.

    1 vote
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  17. 4 votes
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    completed  ·  ADHS responded

    Thank you for your feedback. Right now, we are not considering any changes to the fees on the state level. ADHS does not have any connection with what a physician charges.

  18. I think they should do away with the 25 mile rule as alot of patients on low income can not afford dispenseries prices.

    Patients on low or fixed income should have the option of growing their own because we can not afford dispenserie prices or the price of gas. I think they should do away with the 25 mile rule.

    8 votes
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    completed  ·  ADHS responded

    The 25-mile law was part of what the voters passed in 2010. It is not something ADHS can waive or change. It would take another voter initiative.

  19. license to grow medical mera

    need info on goowing the stuff.

    4 votes
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    completed  ·  ADHS responded

    ADHS does not have any information or expertise on growing marijuana

  20. STOP THE LIES

    Proof pot is legal Federally For medical use District of Columbia (DC)
    Amendment Act B18-622 (80KB) "Legalization of Marijuana for Medical Treatment Amendment Act of 2010" -- Approved 13-0 by the Council of the District of Columbia on May 4, 2010; signed by the Mayor on May 21, 2010|

    Effective: July 27, 2010 [After being signed by the Mayor, the law underwent a 30-day Congessional review period. Neither the Senate nor the House acted to stop the law, so it became effective when the review period ended.]
    Approved Conditions: HIV, AIDS, glaucoma, multiple sclerosis, cancer, other conditions that are chronic,…

    1 vote
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    completed  ·  ADHS responded

    Thanks for sharing this information.

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