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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

222 results found

  1. Need a site for licensed persons and documentation and healt records "needs' to be compliant under the new rulings site..

    how about a keep it simple for updates for licens healtcare personell to keep abreast of the legislation rulings for those of us that are not savey and just don't want to be accused of breaking the laws..

    1 vote
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  2. close the dispensary in Ajo

    Day 24 and still not open ! Can we mail in a petition? A lot of card holders can't afford a computer . It cost me $300 the day it said it was opened I only make $550 a month on ssi . I thought this program is for the poor

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  3. close the dispensary in Ajo

    Seeings how the dispensary in Ajo hasn't opened or hung out a sign or sold a single gram in 20 days how about giving us back our grow rights !

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  4. stop the growig rights

    Ajo dispensary is still not open ! How about giving the people back their growing rights ! If they can't serve the people why are they can't we grow?

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  5. Should NOT have to pay for your mistake of my address

    $10.00 to pay for your mistake of my address???

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  6. Should Not have to pay for your mistake of my address

    Why do I have to pay for your mistakes??? You got my address incorrect & I have to pay $10.00 to fix your mistake?

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  7. If I can grow my own and want a care giver,do I have to change my license.

    My license say that I can cultivate, but I would like to have a caregiver right now, do I have to change my license.

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  8. 1 vote
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    completed  ·  ADHS responded

    Thank you for bringing this to our attention we have made our IT staff aware of the issue and they are working on a solution

  9. Security outside is vital to women

    As my daughter and I entered the parking area we felt threatened by the men in cars sleeping or high and no security personal outside of the store. Thank you.

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  10. 1 vote
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    completed  ·  ADHS responded

    Please send an email requesting to be added back to the emailed version of the newsletter to: m2programsupport@azdhs.gov. Please include your full name, date of birth, and card number in your email.

  11. why not a temp printout and E mail letting patants know the card has been mailed out!

    It would be a big help if we had a better idea of when to expect the card in the mail, even better why cant we get a 7 day temp ID with # while waiting, Just hate having to wait 2 weeks to get the medicine, you don't do this to people needing an ID or DL! many dmv offices can print you out a new drivers licence while you wait, I can't help but feel like the 2 weeks is un called for in todays technological age! especially for the $ you charge.

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    completed  ·  ADHS responded

    The Arizona Medical Marijuana Act (AMMA) does not authorize our agency to issue temporary cards. Also, if an applicant has submitted an application, it is only when our agency approves the application that then generates a card to be mailed. Just because an applicant submits an application does not mean a card would be issued. It is our agency’s responsibility to review the application prior to the card being issued. When the application is approved, you are notified by email (to the email address you listed in the application). The card is then mailed within 2 business days. The AMMA also requires that an individual be in possession of a registry identification card in order to be presumed to be within the medical use of marijuana. You are welcome to contact us any time during business hours to determine the status of your application. We are available Monday…

  12. azhealth.gov/medicalmarijuana is a fake URL

    impossible to respond to your article, Your Input Needed. The URL is a fake. It takes me to different unresponsive places each time I have tried it. Shame on you. You cash a public funds paycheck and you play jokes on sick people.

    1 vote
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  13. Grow rights

    There should be no limits on the growing of cannabis other than what would violate others. If I grew 50 plants so that I would have enough fresh, raw leaves to juice (and consume without any psychoactive effects, not that it should necessarily matter) regularly, without infringing on any rights of others no group of people ought to be able to deny me this inalienable right. This is called living in a free country.

    4 votes
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    completed  ·  ADHS responded

    The Arizona Medical Marijuana Act that was passed by the voters has the grow limits within it. We don’t have the ability to change the law.

  14. 1 vote
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  15. try answering the phone

    How about more people to answer the phones, I've tried 50 times and can not get through.
    Second, how come I can get next day service thru the mail on my license tags, but it takes you folks forever to get the cards to people?

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  16. Nothing you guys are awesome

    Thank you for letting me know what my rights are. This law is still fairly new and some don't know about it because it is so new. But your site helped me get a job even though they required a drug test. I'm glad someone could see that you don't have to be impaired to test dirty. I know what and what not to do while I'm at work and I deserve to work. I got an Associate's of General Studies it's not much but it's more than what other people have and I should be able to be judged…

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  17. Your online chat is absolutely worthless!

    Not getting any response! Make it more user friendly

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  18. Where can I find contact information for DRC holders

    Where can I find contact information for all of the initial DRC recipients? Based on your FAQ and other replies made by the official ADHS account I, as a current and valid card holder, am privileged to this information. How do I go about obtaining what I am looking for?

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  19. Correct the flaws in Our laws

    Local jurisdictions fall under the stated law the same way as anyone else are they not ? I recently returned back to the state from California and am a qualified medical person. It seems to me the bureaucracy involved in this program is excessively burdening to the people of this state.I attended the meetings in Flagstaff and as well as Phoenix. And specifically expressed the 10 foot wall. As it is not possibly realistic for a person on disability to afford the overwhelming cost of such a monumental requirement.I was under the impression that was corrected in the statute as…

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  20. I misplaced the emails sent to me. Please resend them. I have a current Dr.s Rx.

    I had the emails that were sent to me. Having my daughter uploading the information, they were lost. Please email me how I give the information needed to finish the renewal process. I'd hate to loose the money it took me so long to send. That is why I'm having this trouble. It took me 6 months to get the monies together. Sending an outdated Rx.

    Yours Truly,
    Carolyn.

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    completed  ·  ADHS responded

    Hi,
    Thanks for writing. It appears your situation was handled. If you have a problem in the future, it is better to write to m2programsupport@azdhs.gov . The email is monitored during business hours and you’ll receive a prompt response.

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