ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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  1. Patient Education Brochure

    The ADHS needs to put together a Patient's Guide to what they can and can't do under the AMMA and share it with the public, law enforcement and the media. In light of multiple arrests in Gilbert the police seem to be totally uninformed that MMJ is legal in Arizona.

    33 votes
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      6 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  ADHSADHS responded

      Thank you for your thoughts. It is an interesting idea that we will consider. At this point, patients should read the rules and laws to know their rights. They may also refer to the Frequently Asked Questions to help with the interpretation.

    • Donation box on application for Medical Marijuana Fund

      On the application/ qualifying patient checklist, at the bottom, close to the payment section, there should be a section for donations to the Medical Marijuana Fund. In this section there should be boxes to check for $2$,$5, and other. There should also be a way to specify how you want the fund spent, if you have a special request for their disturbution or want them to help a specific person.

      21 votes
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        3 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
        under review  ·  ADHSADHS responded

        Thanks for the suggestion. We’ll look into the possibility and get back to you.

      • 14 votes
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          started  ·  ADHSADHS responded

          Could you please provide more information or contact staff in our Vital Records office at 602-364-1300.

        • Too expensive

          I believe the cost of $300 is too much.

          10 votes
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            6 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
            started  ·  ADHSADHS responded

            Please let us know what cost you are referencing. We do not have any fees that are $300.

          • 4 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              planned  ·  ADHSADHS responded

              Can you please give us a little more information about the reports you are requesting?

            • 3 votes
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                planned  ·  ADHSADHS responded

                Thank you for bringing this to our attention. We do not post the times of individual county offices because we may not know if they change the office hours. We will add a line to the webpage to make it clear to visit the county page to find the hours of operation.

              • I need help I am with a government agency and need birth verification. Our written request has not been responded to and we are unable spea

                to speak with anyone. What are we supposed to do to receive the verification we need for our official job function of verifying eligibility for Public Assistance and Food Stamps?

                1 vote
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                  under review  ·  ADHSADHS responded

                  If you need help reaching the Arizona Office of Vital Records, there is a phone number listed on the website as well as an email. Please respond if this helps you -the contact information is in the lower left hand corner. Phoenix area 602-364-1300 or webovr@azdhs.gov

                • stop the growig rights

                  Ajo dispensary is still not open ! How about giving the people back their growing rights ! If they can't serve the people why are they can't we grow?

                  1 vote
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                    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                  • It appears R9-10-1013 and 1014 have incorrect ARS references

                    R9-10-1013, Court Ordered Evaluation, references ARS Title 36-425.03 as the requirements for court-ordered evaluation. If you go to that statute, it outlines fingerprinting requirements. I believe the correct reference should be ARS Title 36, Chapter 5, Article 4.

                    R9-10-1014, Court-ordered Treatment, references ARS Title 36, Chapter 5, Article 4 as the requirements for court-ordered treatment. If you go to that statute, it outlines court ordered evaluation requirements. I believe the correct reference should be ARS Title 36, Chapter 5, Article 5.

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      started  ·  ADHSADHS responded

                      Thank you for bringing this to our attention. We are in the processing of identifying inconsistencies and determining the necessary corrections.

                    • Make brochure and registration form printer friendly or PDF downloadable .

                      Make webpages pritner friendly or provide PDF downloadable brochure and registration form for Immunization Conference. Every year, we have several medical staff attend this conference and I process all registrations for each person attending. Hopefully online registration will easier. Is a receipt provided immediately when online transaction has been completed? Can I also get a copy of the registration confirmation emailed to me?

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        under review  ·  ADHSADHS responded

                        We’ve passed along your idea to our planning team. Hopefully we’ll have an answer shortly.

                      • Have number of licensed beds included in the facility information

                        I've searched other states and they all include this information, isn't this public information? Is there another method this information can be obtained? Thank you!

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          under review  ·  ADHSADHS responded

                          The way AZ Care Check was created, there was not a field for the number of licensed beds. As we move forward, this is something we can consider. In the meantime, if you have specific questions you can call the Division of Licensing.

                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                            • Protect the public from harmful acts of the professions you regulate, rather than covering up for them when they harm their patients.

                              My 84-year-old wife was seriously injured while a patient in a nursing care institution on 4/17/13. A phlebotomist struck my wife's foot with her equipment case after a blood draw, causing serious injury and requiring the amputation of 3 toes.The institution has not released an incident report, and we cannot get any information from your Bureau of Medical Facilities Licensing personnel (Margaret Ohton & Marci Smith). They seem to think it is their job to shield the nursing care institution and the phlebotomist from liability, rather than insure the safety of patients.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  under review  ·  ADHSADHS responded

                                  We’ve been researching and are currently working with the owner of Depression Recovery Center to see if they meet the licensing requirements of a healthcare institution.

                                • If I can grow my own and want a care giver,do I have to change my license.

                                  My license say that I can cultivate, but I would like to have a caregiver right now, do I have to change my license.

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                                    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Update ALL Content on Website

                                      I've spent hours over several days (12/01/13) going through all the links on the website looking for the most current contact information. However, I'm no closer than when I first started because so much information is years-decades old without an explanation if it's intentional or not.

                                      For someone living with multiple mental illnesses that are still untreated after losing healthcare coverage 3 months ago, this is a terrible website to make me go through.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        under review  ·  ADHSADHS responded

                                        Thank you for your comments – we are looking into what posted.

                                      • Genealogy Questions

                                        How do I know what death certificate IS public record.
                                        for Genealogy search?

                                        1 vote
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                                        • add the mailing address for applications.

                                          add the mailing address for applications.

                                          1 vote
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            started  ·  ADHSADHS responded

                                            Can you explain which type of application you mean?

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