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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2359 results found

  1. 4 votes
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  2. filed a complaint in 02/17 regarding Phoenix Baptist Hospital negative treatment, and civil rights violation, of patient privacy.

    been several months and have not heard a response from the public health regarding this matter i am curious why know one has contacted me with the status of this investigation. My name is Jessie Taylor and my phone number is 6024309661 and I would like for some one to contact me regarding this matter. note if no one will responed to my compliant, I have no choice but to take this matter much higher

    4 votes
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  3. Hire a completely new staff

    I can get better customer service from a lobster in the middle of the Atlantic ocean in the pit of a whale shark's stomach that has croaked over and been eaten by 19 great white sharks. Your customer services are worse than a banana peel that has been sitting in the garbage can in my bathroom for the last 7 months. FIX IT

    4 votes
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  4. website not working

    Caregiver frequently asked questions will not open.

    4 votes
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Discount

    Why can’t a disabled senior on SSID get a discount, but food snap can? What’s wrong with this picture?

    4 votes
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
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  6. make a publicly available version of the data set

    I am currently working with ASU for my capstone and it would be very beneficial to me if there was access to the original format of the dashboard. Also, employing the community to help make dashboards or even making a sample of the data for people to work with could be a great way to engage the public.

    4 votes
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  7. iPad interaction

    The Clovid-19 data interface is beautiful. Basically breaks the touch interface in the iPad rendering the page basically broken

    4 votes
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  8. COVID Tests

    Really my provider tells me that the the only place with tests for Honor Health is in Anthem - an hour away.

    When is Phoenix going to step up the testing availability?

    4 votes
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  9. 4 votes
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  10. Medical Marijuana Card renewal during the Coronavirus Pandemic

    Renewing a medical marijuana card is difficult during this time of CoronaVirus pandemic. For example, my doctor has canceled all non-essential appointments at this time and so getting updated medical papers from her office is not possible at this time. Would it be possible to get an extended renewal date and pay any additional fees online?

    4 votes
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  11. Can we get a line graph?

    I would like to see a line graph that shows if we are flattening the curve and raising the line.

    4 votes
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  12. Include Additional COVID-19 data now!

    AZ STATE GOVERNMENT: I hope the state of AZ provides more explicit and detailed covid-19 data on Arizona'z covid-19 website. Though you allowed additional data starting 3.29.2020, the website is among the least informative to state residents. As you know full voluntary participation by Arizona's residents is the goal aimed at shortening the rise to the spread of COVID-19. We need to see at least demographics; of active cases, town/cities considered hotspots, hospitalizations and discharges, along with fatalities. Let Arizonans see understand how their participation (behaviors) in "stay-at-home", "social distancing", "handwashing", and wearing a mask in crowded grocery stores during…

    4 votes
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  13. Show a trend line for the state.

    Show a timeline for cases within the State like the one we can see for the entire Country similar to New York State with a linear/logarithmic projection.

    4 votes
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  14. 4 votes
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  15. The zip code map is very good, however you need more gradations.

    More than 10 doesn't tell much. Maybe have 10 to 50, 50 to 100, 100 to 200 and over 200.

    4 votes
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  16. 4 votes
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  17. You need to show recovery data

    You need to shoe us recovery data

    4 votes
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  18. Please show and report on coronavirus cases and deaths with a cumulative chart, as you do with testing.

    Having charts that show cases/death metrics by days and others that show cumulative metrics is confusing. Either do both for all metrics and allow the user to toggle back and forth or use cumulative metrics (as the CDC does). Hard to keep track of growth rates the way you are showing the data.

    4 votes
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  19. Make actual daily data in available in csv format

    Your site is becoming slow and increasingly incomprehensible. Could you provide actual daily data in csv/txt format? Having to rely on web scraping sites to get your data is ridiculous, and entering data by hand is tedious. Providing this data should be a trivial task.

    4 votes
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  20. reporting deaths is deceptive

    Reporting total deaths going from 115 to 122 implies that 7 died yesterday. That implication is not true. Those 7 deaths are 'delayed' reports of deaths happening prior to yesterday.

    Is my interpretation correct?

    4 votes
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