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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

2427 results found

  1. The download of vaccinations by zip is not working.

    On Jul 25, 2021 I tried for the first time to download vaccinations by zip, but I got no file, no error message, no progress indicator in my browser. By the way, I have successfully downloaded cases by zip for over a year. It often had this bug and others, but they were fixed. Does vaccination download by zip work? I will keep trying to see if today was a "fluke."

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  2. Number of Hospitalizations and Deaths by County

    I would really like to know why you cannot publish the Covid-19 Hospitalization and Death numbers by county. The head of statistics at the BBC published an article on 7/27/2021 entitled “Coronavirus: Four numbers that reveal the real trends” and the very first one was “The number of new hospital admissions”
    He says that:
    “Daily case numbers get the most attention because they're the first to arrive. But they're flaky. They depend on things that tell us nothing about the virus, like whether people decide to get tested or how quickly test results come back. So scientists use other measures…

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  3. Covid Records

    How do I download the results of my Covid vaccination.
    I have a hard copy of it - from Feb 14h and 13th March but want/need a copy for proof when traveling abroad.

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  4. Not Secure Website Warning

    I would love to log into my account but my internet security says your website in not secure and my info may be stolen if I log in. Suggestions? Also, why is this site not secure????????????

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  5. Your vaccination count statistics do not agree. The "Vaccine Administration" link shows 100k fewer jabs in Pima county than the by-age link

    Your vaccination count statistics do not agree. The "Vaccine Administration" link shows 100k fewer jabs in Pima county than the by-age link (520k cs 620k

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  6. Tailored Covid data with vaccine

    I have found your covid data page very useful over the last year, keep it up. I would like to suggest that the red portion of https://azdhs.gov/covid19/data/index.php#hospital-bed-usage distinguish between vaccinated and un-vaccinated...that might encourage some additional people to get it done!

    Same for https://azdhs.gov/covid19/data/index.php#deaths.

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  7. Could you provide an estimate for the COVID dashboard system 8/24 update completion?

    The system update was supposed to be completed by 8:00 PM on 8/24. As of now (8/25, 8:40 PM) COVID dashboard is still not working. Could you post an expected completion time frame for this?

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  8. SLP License Verification

    I am unable to request a license verification. Please advise.

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  9. 1 vote
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  10. 1 vote
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  11. Would like to be able to email questions

    I would like to be able to email a question of how to get my COVID 19 vaccination card replaced. It was destroyed in the wash and with the new government mandates I will need a replacement.
    Thank you.

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  12. Participation - Mental Wellbeing Taskforce

    My name is Deb Jorgensen and as the OIFA Administrator for Care1st I cover Northern AZ I would be grateful if allowed to participate on the Taskforce. Isolation in NAZ is a whole other animal; resources are not as plentiful and access/distance is always a factor - on the flip side there is often more sense of community in our small towns. my work cell is 480.205.2305 and my email address is djorgens@care1staz.com. As someone(a peer) who is usually in the community for my position, and for personal wellbeing, I can also speak to this extended period of loneliness/isolation…

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  13. Az Programs.

    Stop needing to test flower. Since the rec law has passed , my prices have shy rocketed ,and the quality sucks. More importantly is the need for deli style service.
    All the concentrated are legal. edibles can be unpredictable at best. Yet you wan the flower tested. Makes zero sense. I want to be able to speak to a bud tender and see what I am getting. I am getting ripped off

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  14. Emendation for ADHS Licensing Complaint ID 2021-LTC9971:

    THIS JUST IN!!—the manager for Precious Heart Assisted Living had a small cache of colostomy bags kept in reserve so that she could dole them out as needed, so the issues referenced in Complaint ID 2021-LTC9971 are now pretty much in the clear. As the report implies (though probably not all that clearly), it was never my intent to charge the facility with any wrongdoing—I feel that the manager and her attendant did the best they could under the circumstances, even recommending I get the contact information for my medical insurance to make sure I'm not trying to kill the…

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  15. Soon after Covid-19 shots are causing heart attacks

    I feel this is being overlooked.
    I am a male age 68,in good health,and no heart issues.
    11 days after rec my Covid-19 shot, I had a heart attack,and one stent was placed.
    My wife was on vacation last week,and talked to a lady nurse from Penn. The nurse told my wife,that 7 days after she had a Covid-19 shot,
    had a heart attack,with complications,and was in the hospital for 6 months.
    I am on Medicare,thank God,but on heart pills for the rest of my life.
    What if I had no insurance,and would probably be homeless !
    The HHS and…

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  16. Renewal App link fails to load

    When I click the link for Submit Renewal App I get an error. I am trying to download the renewal forms.

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  17. PDF download

    I cannot download the COB / COD pdf files. They are blacked out and do not respond, although they clearly are within the date ranges of accessible records.

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  18. Date Slider for better visibility of Covid data

    Recent (10/13/3031) format change to covid data dashboards makes inspection of data difficult to impossible. Data is missing or undiscoverable approximately every 10 days. Adopt a date slider to allow better control of what data is visible.

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  19. Inconsistent October COVID dashboard reporting

    Inconsistent data for COVID Diagnostic tests and Demographics between 10/12/21 and 10/13/21.

    Demographics numbers do not add up correctly.
    Total 10/13 Summary reported cases 1124709
    Total 10/13 Demographics reported cases 1119846

    Total and daily diagnostic tests reported on 10/13 more than two and four times higher than 10/12 data, respectively.
    Total tests 13129462 vs. 6120282
    Daily tests 31564 vs. ~6400

    Any explanation for these discrepancies? Especially for the daily performed diagnostic tests.

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  20. Restore serology under Laboratory Testing tab of Covid dashboard

    I understand there are concerns about conflating serology and diagnostic tests. But the serology tests give useful information about our progress toward endemicity without pandemic. Sure, folks need to understand that these are nucleocapsid antibody tests and that a rate of seroreversion is seen (e.g. 14% peak down to 10% before climbing again last fall), but this matches well with covidestim.org PEI estimates after considering seroreversion. Labeling with type of antibody test would be helpful.

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