ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Zip code map of RECENT positive COVID cases

    How about showing the cases reported in the last 2 week plotted on the zip code map. So we could see where is active with the latest sample.

    Also, how about plotting the wait time for test results. I see the case counts appear to be going down, but I fear that its just taking longer and longer to fill in results from weeks back.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Had to let my card expire due to losing my job because of the pandemic how do I renew

    Is it possible to get my card back now that I am back working again

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  5. add a time stamp to the Last Update date

    On the Data Dashboard, in addition to the 'last updated' date, add the time stamp. This way you know when, during that particular day, the info was updated.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Why is there no data for DM

    Looking at the zip code map, I noticed that there is no information from Davis-Monthan's zip code. In addition to Military, there are a lot of civilians working on the base. This info would be good to know. Are they willing to share?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. I just read that David Hines, AIA, is proceeding with Fall contact sports. How can Dr. Crist and Gov Ducey

    Set criteria for Fall High School Sports and protect these athletes from David Hines and coaches with poor judgment. I am dismayed that neighboring states and universities across the country find even thinking about it is too risky and have cabcelked the season or moved the sports to Spring.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Zip code by date

    Thanks for the cool dashboard.
    I want to see trends by zip code. using the dashboard I can see total cases by zip. But I want to see that by dates. So I can see trends. Thank you

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Are the reported positive cases determined by PCR tests only or both PCR and Serology tests?

    I've been calculating percent positive numbers based on lab testing and cases in the epi charts. But should I be using both PCR and Serology, or just PCR test numbers?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Release from Isolation

    The release from isolation infographic and guidance on the website has not been updated to include the new information and guidance from the CDC on 07/17/20. Our local health department is using this as guidance for us to return our staff to work in our health care facility but it's outdated. I was hoping someone would be able to udpate this. We find it extrememly useful and makes it much easier to make these determiniations. Thank you!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Would you consider adding the Covid R-naught number to the Data Dashboard (statewide and by county)?

    If school reopening will be at local discretion, it would be very helpful to know the replication rate in the area.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. EBRS System Down

    Brooke Wright the birth recorder at Banner Thunderbird Hospital. I'm not able to log into the EBRS system since 7a.m. this morning 7/24/2020??

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →
  15. How about nursing home COVID deaths chart for all states

    Charts with all states info including nursing home deaths

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Labs should report backlog

    Have labs submit number of patient samples that exceeds 48hrs from date of collection. It's hard to determine in the lower trends are due to decreases in spread or backlog in lab execution/reporting.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. hospital discharge data is over a month old

    Your COVID 19 data includes hospital discharge data, but it is not being updated regularly. the last data update according to the site is over a month old.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. new cases from serology should be separate data

    Serology tests show people who have antibodies, meaning they've recovered already. They can be added to the total cases to date, but shouldn't be included in new reported cases on any day as they are recovered, not infected.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Reconcile case count and testing data

    What sense does it make to say 2.4% of Maricopa County have or have had covid and then show a PCR positive of 16%? How can 16% of the population test positive and not be cases--off by 5 times? PCR testing is not radom, so what is this telling us?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. question re: COVID deaths per day

    What is significance of color on the bar chart tracking deaths per day?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base