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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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2428 results found

  1. Offer ability to resend appointment confirmation email

    I mistakenly purged my appointment email and would like to get the email resent, but there is no way to resend the email.

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  2. Open more vaccination centers

    Why does the entire county have two vaccination sites? It will takes a decade to vaccinate if we don't prioritize this as the biggest risk to our economy.

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  3. LET ME IN

    Unable to sign in with password I gave. No recourse from website.

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  4. We received our First vacine shot Jan13 and can not get app.for second shot which is do Feb 3rdto 10th

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  5. I am in the s.e. valley (chandler). Why is it that the vaccine can't be had at all in this part of the valley. I am 78, waiting anxiously

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  6. Can not set up Account

    For three days I have been attempting to set up an account to register for and get an appointment for my COVID shot. Now all this month and next month are full. I used two different emails and the forgot password option and have not received an email at all. PLEASE HELP

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  7. COVID POD Failure

    On the AZ Dept. Health website I registered and received a COVID appt for Monday January 18, 2021 to be administered by Destiny Health at Chandler-Gilbert Community College. It was closed. Twenty other people showed up. As a 66 year old educator I am qualified to receive vaccine in phase 1B. I did not receive an email, phone call, or text stating that my appt was cancelled or ran out of vaccine. I called the AZ Dept of Health's COVID hotline and other phone numbers. A voice recording referred me to the website. I am very saddened and disappointed. As…

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  8. Fry's Food and Drug registration link is broke

    Fix it

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  9. covid vaccine website disaster

    START OVER with your website design! If Covid doesn't kill me, frustration with this web site will. Endless loops and commands that get me nowhere, a website that doesn't allow me to register, doesn't send an email with a code to register, won't allow me to schedule an appt over next 6 months... Good grief, better option to show up and get in line at a stadium.

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  10. open more covid vaccine sites

    Anything is better than what is being done. I can't even get a date through Feb. for my 78 year old husband. It shouldn't be this difficult.

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  11. Fix your Vaccine FAQ!

    Your FAQ still shows 65+ in the 1C category, making others in that category call in thinking it is their turn to get vaccine. All information on the site needs to match. It is causing strife and angst among state residents. Please fix it asap

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  12. Death reporting

    It would be great if the news channels reported the real deaths for the day (azfamily) keeps reports hundreds of deaths because we (medical hospitals )went back and we classified deaths over the year as COVID related ( thousands of deaths were added )

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  13. why you couldn`t just have a time for those 75 and older to get the vaccine, I am 85 and my husband is 90 and have NO luck in getting it....

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  14. why you couldn`t just have a time for those 75 and older to get the vaccine, I am 85 and my husband is 90 and have NO luck in getting it....

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  15. PLEASE get map accurate.

    I know you're busy but it's wasting thousands of people's time and energy. The crosshatch pattern on the map indicates supposedly indicates where 65+ vaccine is available but there are many sites in clear area that say it's available there. MANY links do not work.

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  16. Pima County vaccination site map outdated

    The Pima County map showing vaccination sites is out of date. It doesn’t include the Banner Kino South site, which has been operating all week. Also, the site on south Houghton Rd. contains a broken link for registration.

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  17. Make your website effective. Absolutely no way for a person to schedule

    LATEST INFO SAYS GCC WILL BE ADMINISTERING VACCCINATIONS
    EFFECTIVE 26 JAN. GO TO ADHS WEBSITE TO SCHEDULE.
    HOWEVER - SITE DOES NOT SHOW UP ON ADHS WEBSITE. ALSO, IT SHOULDN'T BE NECESSARY TO REDO ALL THE REGISTRATION QUESTIONS EVERY TIME I LOG-IN TO THE ADHS PATIENT PORTAL WEBSITE.

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  18. When will you open up March for Covid19 vaccinations?

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  19. Improve vacccination registration

    I have sat in front in this computer trying to register for vaccinations for my husband - age 78 - and myself - age 76 for hours to no avail. Please understand that most people at my age are not computer savvy so it is VERY difficult to proceed through many steps. (It is also hard to see these tiny letters I am typing now!!! ) If you paid using my hard earned $ for this software you(actually me) were scammed. Did anybody put a 75 year old person to test this software before you forced the vulnerable public to…

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  20. i cannot sign in i need help to get my shot

    the site will not take my password. i am 83 and my wife is 80 and we have been trying to sign to your site for 3 days

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