ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Bring back previous genealogy.az.gov website!

    I have been using genealogy.az.gov for years. The new Genealogy Record Search on azdhs.gov is awful! The old website displayed far more information, including: more records per page, total of how many records found, which county the record was from, and a color distinction between death and birth records. Also, the new webpage is far slower at searching the records and to make matters more frustrating, it doesn't even produce the same records. Also, all the old links that were saved to the records are now obsolete. At least have the old pdf pages link to same record, but at…

    6 votes
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  2. Recent changes to the online search of historic vital records is a terrible mistake

    You have made the search less effective, and no longer searchable by county, and date ranges. Please restore the old functionality.

    5 votes
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  3. Additional age detail on Covid deaths on the dashboard

    Over 75% of the deaths were over 65. Please breakdown by age groups of no more than ten years, like you did for 45 to 55 and 55 to 65. Add 65-75 and 75 to 85 and over 85

    5 votes
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  4. I requested an application for a copy of my birth certificate via the phone & have not received it yet.

    please make it easier to print an application for a copy of a birth certificate. The Microsoft Reader wouldn't open for me.

    4 votes
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  5. can the COVID age range be uniform (9 years per range)?

    can the COVID age range be uniform (9 years per range)?

    4 votes
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  6. Your Vaccine Registration Process is Non-Functional

    I am trying to make your system work more easily and not jam up with traffic: Your logic should be: STEP 1: Applicant enters all data required and it is saved (presently is erased and must be re-entered on each search). STEP 2: Rather than ask persons for a date to search vaccine event availability, the site should suggest the next available date and location to the applicant (!) I have been searching dates endlessly. I hit a wall (no available dates) then must leave, lose all data, and must start again (entering all data and searching for dates again!).…

    3 votes
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  7. 3 votes
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  8. The new birth and death certificate search engine is a total disaster.

    Returning the old vital records search engine would solve the problem...

    3 votes
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  9. Tell us how many have recovered

    How many cases of the virus have recovered so far? Just telling us how many we have and deaths doesn’t give us an accurate picture.

    2 votes
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  10. Allow to pick which County as in prior website and mother's maiden name allowance

    This new format does not allow for Native American Names. They do not allow Navajo Name that does not always follow first, middle and last. Previous website was more user friendly. This site always show NO Results. Anything close to search does not show up. Which at least was the case in previous site.

    2 votes
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  11. Error CORRECTIONS

    I am an almost daily user of your data base, but today I came across a mess. All entries for Pima County, 1912 Deaths, numbers 33 through 48 are incorrect names and they are from Maricopa and Mohave counties. Are there coresponding entries elsewhere that are correct for Pima County?
    As an aside, when searching for any given year in Pima County (and I assume each county has similiar entries), there are about 30 inirial entries that are the same for any given year search that have incorrect dates which anyone with access to your system could correct in a…

    2 votes
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  12. add a county field on b and d records

    I don't care for your new search engine. Could you, at least, please add a county field so the search results isn't to large

    2 votes
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  13. cannot get on line to get appt for 2nd vaccine

    up at 6 am to register cannot get online

    2 votes
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  14. 2 votes
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  15. Update your process

    I need to get a genealogical copy of my mother's death certificate(as required for application into Daughter's of the American Revolution and Daughter's of the Confederacy). In these days of identity theft, I am not comfortable in mailing protected personal information (i.e. copy of my driver's license and birth certificate. PPI, most states and companies go to great measures to protect such data.
    I was told I didn't have to mail the documents if I had your form notarized, which I did. My driver's license and birth certificate was presented and verified by the notary.

    I receive a letter from…

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Stats of number of deaths from Jan 2020-July 2020? All deaths per month including COVID?

    Where can I get the number of deaths from Jan 2020-July 2020? All deaths per month including COVID?

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Vital Check is a fraud.

    This disgrace of a company has lied to me at least twice regarding my Wife's death certificate.
    They have sent back canned and fraudulent reasons as to what "Action Required" was.

    In each instance they didn't receive the file and straight up LIED as to why....

    Why the **** was I tricked into giving these scam artists money and WHY THE **** are you telling people they are legitimate??

    Clearly from a simple search they don't do the job!!

    Get off your ***** and get a different vendor!! (I doubt you even bother to read these do you?)

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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  18. link to Office of Employment and Population Statistics within the Arizona Department of Administration

    This page says that the data were developed by the Office of Employment and Population Statistics within the Arizona Department of Administration but I can't find that office and I would like to know more about how they created the population denominator estimates.

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Where are Covid patients from

    Like to know if they are immigrants, green card holders or dual citizenship. Is the daily count being held up for weeks? How do you count deaths, I.e. the day they died or within a certain time of there deaths.

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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  20. The Covid data pages are not very useful.

    Why not show a 7 day running average graph of new cases? The "Total percent positive" does not tell us how each county is currently doing. And a graph is much clearer. If that info is on the website, I haven't found it.
    Thanks.

    1 vote
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    0 comments  ·  Vital Records (Birth & Death Certificates)  ·  Flag idea as inappropriate…  ·  Admin →

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