ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Recently Added MMJ Law

    Hoping to at least regulate opiates if we are regulating MMJ this ruthlessly. MMJ concentrates have never robbed someone of life- on the other hand, opiates? Opiates have robbed thousands of life. Folks within my family and dear friends close to our family have been demoralized, sick and dead. I do not understand the effort and the amount of energy going toward into this law- I hope the department of health can maintain a balanced outlook and considers regulations on all forms of medication.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have not received my card

    : it has been almost a month since I sent in my application. I can’t access the website because I forgot my password and the reset email isn’t getting to my email address.

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  3. Invitation for your team participation

    Heartiest Greetings for the day!!
    We are hosting 2nd International Conference on Neuroscience and Neurological Disorders the one in Barcelona, Spain during the month of April 11-12, 2019, a stage to collaborate along with external scientific associations, Academicians and Neuro related expertise and leaders from around the globe.
    I am deeply honored to invite you all to make valuable presence at our conference as Plenary Speakers/ Presenters/ Students/ Attendees/ / Delegates/Sponsors/ Business Exhibitors
    Kindly take a moment to go through our conference website:
    https://bit.ly/2PxDp0k
    Upon your valuable response we can have a further discussion about the benefits provided by us…

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mark your presence at Aging Meet 2019

    Dear Concern,

    Hope you are doing well.
    We are glad to invite your organization members to attend “Aging, Health, Wellness Conference: For a better Aging Care” which is going to happen during April 22-23, 2019 at Kuala Lumpur, Malaysia.

    We would be happy to provide following benefit for your participants:
    • Special discount for the members
    • Opportunity to conduct workshop
    • For more than 5 Member participating from your company, we would be happy to give the sponsorship benefits which mainly involve recognition and marketing.
    • The name of the company would be included throughout the conferences along with…

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  5. I would like to increase my dosage from 2.5 oz to 4 oz per month

    2.5 oz is an arbitrary number. I often run out.

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    1 comment  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  6. cultivation facilities

    Looking for all regulations pertaining to cultivation facilities, especially security and CO2 enhancement

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  7. update how you apply and your links

    Make it Mac friendly!! Make it so you can apply in person or through the mail I am trying to submit a better pic(You emailed me to tell me you needed a brighter pic) and the I type in my ID, name, DOB and it just sits there, I called someone and they told me it wasn't Mac friendly so I took time off work to go to the library and I'm having the same issue. I need to mail a pic in or bring one in, not very PC if you can't even do it in person! And I…

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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →
  8. Where is my MMJ card? I sent in the correction requested 2/1. All the system will tell me is that my correction was received!

    More complete & informative feedback. I have no way to get through to anyone who can tell me what the holdup is. Please call at 602-625-2253 or email at dd85304@gmail.com to advise.

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  9. Status on MMJ card delivery?

    I’m not sure if this has happened to anyone else but I received an email stating my application was accepted on february 17th and I still have yet to receive my medical card? Is there any way to see what’s going on with my card? All I see are tons of different phone numbers for contact but none of them explicitly state they’re for MMJ patients.

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  10. Confusion on Cultivation. ARS statutes unclear.

    We have a question.? My self and my cousin, both in our 70s, and both of us have 'authorization to cultivate' on our cards.

    We have a secure garden area, and would like to know if we both can grow our 12 plants together in this garden area.

    The garden is surrounded by a 6 feet tall security fence, with a locked gate.

    Could you please answer this question, The Arizona Revised Statutes are not clear on this issue.

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  11. PAYMENT NOT BEING ACCEPTED

    THE BELOW MESSAGE IS WHAT I CONTINUE TO GET WHEN TRYING TO PAY FOR MMJ CARD. THE ENTIRE APPLICATION AND REQUIRED UPLOADS ARE COMPLETED AND YET THE PAYMENT PART IS SEEMING TO BE CORRUPTED. I AM NOT SURE WHAT THE RESOLUTION IS OR WHEN THE SITE WILL ACCEPT PAYMENTS. I HAVE CALLED AND THE REPRESENTATIVE SAID TO TRY AGAIN IN THE AFTERNOON. STILL NO RESOLVE. HAVE TRIED SO MANY TIMES. FRUSTRATING BECAUSE I HAVE TO GO THROUGH THE WHOLE PROCESS AND AT THE END AM NOT ABLE TO PAY. PLEASE ADVISE AND THANK YOU .
    below is what your site…

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  12. Please Respond

    I have sent an email about getting my ID# as suggested on the website. It has been several days and am curious when I will be receiving this information so I can receive my new card.

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  13. List of qualifying conditions needs an update

    In your FAQ for how to become a medical marijuana cardholder, the list isn't up to date and doesn't include ptsd.

    https://www.azdhs.gov/licensing/medical-marijuana/index.php#faqs-patients

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  14. Your renewal Website needs attention

    The application does not include the Doctor's certification upload. I treid it three times and upload everything else but there is no reference to the Physician's certification which renders the entire site useless

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  15. MMJ Vending machines

    Add kiosks that allow a card holder to make speedy purchases and check their allotment.

    from this the plants and products would be in the Kiosk, so Unless it was trash before it was placed in the vending machine, with the growers information.

    and test to test the plant to make sure its mmj and not chewy's catnip mugwort

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  16. I want to now and voice my opinion

    I understand as time changes the laws change too. I would like to know when these certain and special events for voting for and requesting changes to the laws. dealing with MMJ, the dispensaries, their customer service, and the type of MMJ being dispensed.

    So it wouldn't be so confusing, to read a law and rule just for the opposite to happen with no recourse, for it. I would like more option other then finding another dispensary, filing a complaint, retaliation for it. i would like to know my options. maybe request t find a caregiver instead of dispensary targets…

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  17. complaint tracker error

    I filed a complaint on a dispensary and added a pptx of the experience, when the boss discriminated but received an error, so i attempted to file the complaint this morning and received the error. Because I'm black and I'm also accused of calling them wbs if that's my belief its protected by the First amendment. the same dispensary before these happenings would make personal statement towards me from the dispensary, out loud.

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  18. 1 vote
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  19. Quicker employer response

    Immediate login access to register an employer to verify a medical marijuana card. I have been waiting for more than 24 hours and it is holding up hiring an employee.

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  20. Make it easier to ask questions

    I need to find out if I can be on a low level of opioids and medical marijuana at the same time.

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