I would also express my suggestion on WIC recipients. When they sign up for WIC, they are supposed to be given a book that describes
what they can and cannot get. I believe that when they are granted
WIC, they should HAVE to attend a class on reading the book and UNDERSTANDING the book, as to what they can and cannot get. I work in retail and deal with NON English speaking people on WIC all the time. They ALL tell me they did NOT receive a booklet or instructions, on what they can and cannot get. I have repeatedly been sworn at, in another language(although I don't speak it, I DO understand what I am being called), because THEY don't understand the do's and don'ts. SO, I am suggesting a MINIMUM 1 day class, IN ENGLISH, so they understand it all.
Thank you for your suggestion for the Arizona WIC Program. You are right, WIC clients are given a copy of the Arizona WIC Programs Food List. This booklet provides the foods that can be purchased with WIC benefits for the Arizona WIC Program, the Navajo Nation WIC Program, and the InterTribal Council of Arizona, Inc. WIC Program. There are some new changes in the WIC Food List that were effective on July 1, 2013. You can find the new booklet on the Arizona WIC program website, www.AzWIC.gov . Click on the box for “WIC Foods”. On this website, clients can also access videos to learn more about WIC foods.
Since you work in retail, there are additional resources available and a special section of the Arizona WIC Program website just for Vendors. Authorized WIC vendors receive a special version of the WIC Food List that matches the information for clients but is laminated and tabbed for each type of food (milk, cereal, etc.) to make it easier to find the right information in a busy checkout line. Store managers and corporate offices received the new Food List for Vendors earlier this summer.
We have the new WIC booklets where I work. But the CUSTOMERS say they never received any booklets, which I KNOW they do, but this is what the majority tell us. My REAL suggestion is CLASSES to teach them what they can and cannot buy. I would guestimate the percentage of customers that say they don't have or weren't given , the booklets is about 60%!
This is why I suggest a class to teach them what is IN the book, what they can and cannot buy. Go over the different sections. Make sure they understand 100% Apple Juice, not reduced calorie! (just an example)! Not all stores use the WIC APPROVED labels on their items! But if the customers are informed of do's and don'ts, it will make things easier for them to find, and easier in the entire process. Again, a class or additionial instructions given on what they can and cannot buy!