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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

749 results found

  1. no telephone calls unless a person request you all to call

    WHAT RIGHT DO YOU HAVE TO CALL AND ASK FOR PERSONAL INFORMATION? I TAKE TELEPHONE CALLING THAT WAS NOT REQUESTED VERY SERIOUSLY AND WILL REPORT IF I GET ANOTHER CALL. I HAVE ALREADY HAD 2 CALLS. I DON'T THINK YOU HAVE A RIGHT TO CALL ANYONE UNLESS THEY ASK YOU FIRST TO CALL.

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    completed  ·  ADHS responded

    I am happy to help you . You can call me at the Arizona Department of Health Services at 602-542-1025. Or if you would rather email , my email is WEBPIO@AZDHS.gov . We will need to know a few more details so we can determine which program made the calls.

  2. Pertussis Test

    You should have information about where to get a pertussis culture. I'm going to go backbto the doctor and get a new requisition but he won't be back until wednesday. In theory I could have gotten the test but here it is one week later and I'm still sick and don't know one way or another. It's obviously not that much of a public health threat. Unless you can afford to go to the doctor lab etc. in lieu of a simple swab that nobody seems to do then you're going to be walking around sick for a while.

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    completed  ·  ADHS responded

    Thank you for your feedback. We recommend that anyone who thinks they have pertussis contact their healthcare provider to be evaluated, especially since they may need to take antibiotics to treat or prevent pertussis. There are a number of different reasons providers may decide to test and treat, including how long a patient has had symptoms. After 3 weeks of symptoms, most patients are no longer contagious and tests may be falsely negative. Here at ADHS, we work with providers on when testing for pertussis is needed and where that testing can be done. To learn more about pertussis, please visit http://www.cdc.gov/pertussis/about/index.html

  3. Can you provide a list of open CHA

    Can you provide a list of open CHAA vs trying to pull one-by-one off the map??

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    completed  ·  ADHS responded

    A current map of CHAAs and the number of operating dispensaries in each CHAA can be found on the Map Your CHAA feature. For the current rules on the dispensary registration allocation process, please refer to R9-17-303. More information will be posted on the Dispensary webpage as it becomes available.

  4. 1 vote
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    completed  ·  ADHS responded

    We apologize for the difficulty you are experiencing. Your problem appears to be specific to your application, and the link to make the correction may have expired. Please contact the program directly for assistance. You may contact the program by calling 602-364-1793 or by sending an email to M2programsupport@azdhs.gov.

  5. Post email addresses

    I'm trying to email someone who deals with public health records in Arizona, and there are no email addresses available anywhere on this website. Not posting email addresses is very frustrating, and not usual policy for a state agency.

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    completed  ·  ADHS responded

    Please let us know the type of public health data you need and we will find the right area and person to direct you to. Thanks

  6. Fix the Link for Appendix B-1 on the covered behavioral health services page

    I attempted to locate and print Appendix B-1: Rehabilitation & Support Services Billing Crosswalk. Just wanted to let you know that it appears the link to B-1 actually generates the Allowable Procedure Codes and Provider types document. Not sure if you can take this up with the webmaster but we’ve been directing traffic to this resource and I want to make sure that they can access it.

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    completed  ·  ADHS responded

    i apologize, but ADHS is no longer maintaining this the Behavioral Health Website as that Division is now part of the Arizona Health Care Coxt Containment System, the Arizona Medicaid agency. Please check with them directly.
    Thank you

  7. Population by Chaa

    Is it possible to get a list of total population by CHAA?

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  8. 1 vote
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  9. More medical marijuana testing fascilities

    What is the process to open a medical marijuana testing facility? Where growers, dispensaries and consumers/patients can send flowers or edibles or any product to test products for pesticides, genetics, concentrations? Do you need a special license?

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  10. questions

    Do you think school should have monthly inspections like restaurants do? Completely checking out the cafeteria and bathrooms and fining the schools if they arent up to par?

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    completed  ·  ADHS responded

    School cafeterias permitted by the county environmental health departments and are inspected multiple times throughout the year if they prepare food for students and staff; usually every 6 months. Public school grounds are also permitted by the county and are inspected once every school year. Any item that is found out of compliance must be corrected immediately or by the time of a re-inspection. If you have a specific complaint, you can report it to the county environmental health.

  11. I could not find info on the grant for pesticide chemical testing I heard about on KTAR this morning

    I could not find info on the grant for pesticide chemical testing I heard about on KTAR this morning

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  12. Licensed CHAA numbers

    Can I receive a list of all CHAA numbers for licensed dispensaries?

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    completed  ·  ADHS responded

    Please visit our website Map Your CHAA feature to view the labeled map. Due to ARS § 36-2810 Confidentiality, additional information for licensed dispensaries cannot be made available.

  13. I was 3 course finished and all disappeared, could not find!!!!!!!!!!!!!!!

    I was doing renewal for license for speech language pathologist assistant.
    Need Help!!!!!!

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    completed  ·  ADHS responded

    When renewing your license, please have all necessary documentation available and allow for uninterrupted time to enter information. If you spend more than 2 hours per page, your session will time out. For assistance with the portal, please refer to our Quick Reference Guide available on our website. If you have any questions, please contact the Bureau of Special Licensing at 602-364-2079.

  14. Show fees on website!

    Trying to fill out you form, which asks for amount of money to be sent to you, but there is nowhere to get this information in order to include it on the form.

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    completed  ·  ADHS responded

    Response:
    The fee for an Arizona birth or death certificate varies depending on the county in which you submit your application. The fees for each county can be located on the Arizona Department of Health Services, Vital Records Home Page by selecting the Fee Schedule located in the left tool bar, or by selecting the box in the center of the Vital Records Home Page titled “Local Counties & Fee Schedules”. You can also contact the Bureau of Vital Records at (602) 364-1300 and speak to a Customer Service Representative to obtain fee information.

  15. REGISTER ME FOR THE MARIJUANA

    MARLENE J MILLER/OROSCO/OROSZCO U HAVE MY PERMSSION ON 5-21-2016

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  16. Can you please add the dates that rules were put into action?

    I am looking at A.R.S. § 36-1681 and need to know when this was adopted.

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    completed  ·  ADHS responded

    Article 7, Pool Safety, consisting of § 36-1681 was added by laws 1990, Chapter 404, § 1, effective June 2, 1991.

  17. export data

    Are there any options to export data to an excel spreadsheet from your licensing facilities and providers page? Copy and paste does not maintain links, etc. Thank you.

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  18. where are the Regs

    where are the AZ Assisted Living Regs?

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  19. Rise up to this century and do this online

    Online ordering of birth certificates like WA and OR

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    completed  ·  ADHS responded

    The Arizona Department of Health Services, Office of Vital Records does not accept online orders; however, for your convenience, you can process online requests through an independent company that we have partnered with to provide you this service; VitalChek Network, Inc. We do not endorse any other internet ordering service. VitalChek can be reached either through its website, or by phone. An additional fee is charged by VitalChek for using this service, and all major credit cards are accepted, including American Express®, Discover®, MasterCard®, or Visa®.

    If you order through Vital Check please note that additional feess will be billed to your credit card. The information is listed on the site below.

    http://www.azdhs.gov/licensing/vital-records/index.php#birth-certificates-apply

  20. Frustration and disappointment

    Make the payment page complete the process.

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    completed  ·  ADHS responded

    Please send more detailed information on what you are looking for and we will try to help you out.

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