ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. offer alternatives for shipping

    I am attempting to order a copy of my sons birth certificate. The only option for shipping is 18.00 airmail. Like you I am not home during the day, I am working. I have a locked mailbox and I do not understand why I am paying 18.00 to ship a piece of paper from Phoenix to Scottsdale?

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    completed  ·  benjamin.palmer responded

    ADHS, at this time, does not have web-ordering available for general issuance. We offer web-ordering for expedited service thru our vendor Vital Check that does charge a shipping fee. You may apply in person at the Maricopa County Office of Vital Registration, they have multiple valley locations.

  2. 1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

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  3. I am unable to access the well visit planner website in the email you sent out.

    Please check link to well visit planner website that was sent out in your email this morning. Thank you!

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  4. 1 vote
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  5. Error report

    I am trying to file for an extension for my EMT certification and I am getting an error report #5323 which is not allowing me to continue and complete the filing process.

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    completed  ·  benjamin.palmer responded

    Thank you for alerting us to this error. I have submitted this to our program. If you have any further issues please email WEBPIO@azdhs.gov with your contact info.

  6. Tattooing license

    Hello, I wanted to find out if tattooing was regulated. What are the requirements?

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    completed  ·  benjamin.palmer responded

    This is not regulated through the Arizona Department of Health Services. I would check with your local county health department and/or city to determine requirements.

  7. I CSFP the same as receiving a food box?

    Just wondering is there 2 different processes or are they the same?

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    completed  ·  benjamin.palmer responded

    Please contact the Arizona Women, Infants & Children (WIC) office for additional information: 800-2525-WIC

  8. birth certificates out of state

    why is it i can order from a third party and get certified copies overnight but can't get one from you?

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    completed  ·  benjamin.palmer responded

    Thank you for your feedback. We strive to serve our citizens in a timely manner.

  9. web site hard to use. i am from out of state looking to get my wifes birth certificate. hard to find where to write and what is needed.

    can you connect with other states vital records to get a certified copy. records office to records office if picked up in person by authorized agent.

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  10. Uploads

    Your uploads are not working.... I'm gonna spend $150 on this stupid application if I cant even get it submitted? Why dont you use that $20 million dollars sitting in your "MMJ" program to fix your **** site!!!

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  11. for back pain can you be prescribed medical marijuana

    for a delibatating pain in back will I be able to prescribed medical marijuana or for depression?

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  12. 1 vote
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    The application on the website is in effect until December 31, 2016. The ADHS HIV Care and Services Program has been piloting a new application. During the pilot period, clients and service providers have given feedback on the ease, structure and requirements of the application. Their feedback has been reviewed and incorporated into a final version of the application. A Spanish translation was created based on the final application. The new application will be effective on January 1st and will be posted to the website on December 30th.

  13. Please put details regarding proper disposal of cigarette butts in your Tobacco Free AZ brochures

    It would be helpful and terrific if you could put a couple lines in these nice brochures you offer about how to properly and safely dispose of cigarette butts, and that it is considered littering to leave butts on the ground.

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  14. Show how to order forms

    Where do I get the application for a birth certificate?

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    completed  ·  benjamin.palmer responded

    Contact the Arizona Department of Health Services at 602-364-1300 for more information.

  15. 1 vote
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    completed  ·  benjamin.palmer responded

    We apologize for the inconvenience. The phone system was down for the majority of the day.

  16. make it easy to edit my contact information

    I have recently retired and need to update my email contact info, you currently have my employer email address. I am unable to locate how or where I can edit my personal information,,,,even when I log into my EMCT profile

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  17. Please update contact information for T-3 Hearing trainers- My information is incorrect

    Updated information will allow people who need certification to make contact with a trainer for their State mandated hearing certification class.

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  18. list of all licensed urgent care facilities

    hello - i wouldl like to make an open data request to obtain a list of all the urgent care facilities licensed in the state of AZ. would like to include name, address, city, state, zip, and phone if possible. Thanks and looking forward to hearing from you.

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  19. I AM TRYING TO GET MEDICAL MARIJUANA FOR MY 84 YEAR FATHER. i HAVE EVERYTHING COMPLETED ON THE APPLICATION EXCEPT THE PHYSICIAN CETIFICATIO

    CERTIFICATION WHEN I TRY TO UPLOAD IT IT KEEPS SAYING THE FILE SIZE EXCEEDS 2 MEGABYTES. PLEASE TRY AGAIN. I HAVE DONE IT OVER A DOZEN TIMES AND IT DOES NOT WORK. I FOUND A DIFFERENT FORM ON YOUR WEB SIDE AND TRIED TO UPLOAD IT AND IT WORKED BY IT WAS NOT FILLED OUT AND MY DOCTOR WILL NOT FILL ANOTHER FORM. I DON'T KNOW WHAT TO DO

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  20. Re: Medical Marijuana Renewal Application

    In addition to warning applicants to have all electronic documentation downloaded prior to beginning the renewal application, PLEASE INCLUDE the requirements of said documents with respect to size and shape, i.e. the "not to exceed" megabytes and the "square" photo and PLEASE INCLUDE the fact that your payment page does not work well with Internet Explorer. That way, the applicant isn't required to start over with the proper size electronic documents once s/he reaches the subsequent warning or start over completely because the applicant wasn't warned beforehand that the entire application is dependent upon payment being made on a IE…

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