ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. DROP VITAL CHECK AS A VENDO

    Drop vital check as state vendor. poor service. one hour wait times on phone. order certificate 11/12/20 as of today 11/24/20 still had not been processed or received by vital records in az. vital check offered no explanation as to why the order had been sitting unaddressed for 12 days. GET A RELIABLE VENDOR. Vital check fails the test.

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  2. more description with issues

    more descriptive with the issue and why my application was returned

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  3. Is it criminal to knowingly spread infection in Arizona that causes another persons illness or death?

    President Trump was in close contact with people in NJ when he knew he had been in contact with Hope Hicks who had close contact with him and had tested positive for COVID. As he was having mild symptoms himself after contact with Ms. Hicks, and failed to isolate after contact with Hope Hicks he has committed reckless endangerment of people on Wednesday and Thursday this week. Isn't contact tracing about accountability? If NJ knew the circumstances of President Trump's visit, would he have been prevented from holding the events? Would he or anyone else in similar circumstances be prevented…

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  4. Update Vital Statistics

    The death counts at https://pub.azdhs.gov/health-stats/mu/index.php include 2019 but the cross tabs at https://pub.azdhs.gov/health-stats/menu/info/trend/index.php?pg=deaths only include thru 2018. Can the latter be updated to include 2019?

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  5. Thank you

    Just to keep it up. The %positive in AZ remains concerning. While better than before, it's leveling off (not good). That number is a key indicator. I hope you are able to resist political pressure these days.

    Best

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  6. Get your web site working so I can do my businessof finding information on my birth parents

    Provide an easy option to find this information without having to go through an unnecessary procedures. I have medical issues that need family history on.

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  7. EBRS System Down

    Brooke Wright the birth recorder at Banner Thunderbird Hospital. I'm not able to log into the EBRS system since 7a.m. this morning 7/24/2020??

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  8. 1 vote
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  9. 1 vote
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    started  ·  ADHS responded

    Thank you for taking the time to let us know. We will work on getting the link restored right away.

  10. MobileIR

    Login Issue: Repeated attempts to login over last several days gets error "Something went wrong, please try again. If the problem persists, contact support for assistance". I also cannot find the MobileIR app on Google play. What's up with these?

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  11. Search by County

    The ability to search records by county was previously very helpful when searching for family records. It would be nice if that option was available again.

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  12. "Express Courier" options

    Additional shipping options, shown on your website, are available ONLY w/ UPS. I did not know that, checked USPS and could go no farther.

    It'd be helpful if "UPS" were stated somewhere near that info. VitalChek was unable to help; she said the "only" options were USPS or UPS.

    Once I'd gone back and checked "UPS" instead, I found a small drop down box on a later page that gave me the $17.50 and 19.50 options.

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  13. MY FATHER EXPIRED ON 30-6-21 AT PHOENIX. I NEED DEATH CERTIFICTE IN INDIA. HOW TO ORDER ? PL SUGGEST.

    I WANT DEATH CERTIFICATE OF MY FATHER , DIED IN JUNE ,21 AT PHONIEX , I NEED CERTIFICATE TO BE SENT TO INDIA ADDRESS. PL SUGGEST HOW TO ORDER?.

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  14. Make it easier to find immunization record

    I have received two Covid vaccines in Arizona and can't find a record of those in order to provide proof of vaccination

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  15. Fix PDF of records so that they can be opened/downloaded.

    Arizona Genealogy Record Search - cannot open PDF copies of DOB/DOD records to read details - this makes them almost completely useless for genealogy. The icons are grey and not active.....16DEC2021

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  16. Sample Send - Please verify mailing address (2920 N 7th St Phoenix, AZ 85014-5454)

    Please verify 530 Obstetrics equipment labeled as ''+ 'PRE CAST MFG CO' / 'MADE IN MEXICO'' Craftsman tools and other items are ensurable up to the amount it cost to replace (3) trees. My (4) plant personal growth allotment will be exponentiated with agriculture land access; righted by annexation.

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  17. COVID vax QR code?

    MyIR has stopped providing SMART Health Card QR codes to AZ residents - will AZ adopt a system like the Washington state system? https://waverify.doh.wa.gov

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  18. You need a chat feature on your website

    Trying to register my mom for COVID Vaccine. You need a chat feature on your website to help us fill out the forms correctly.

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  19. This search engine is useless for genealogy purposes. Suggest you go back to the old original version.

    Use something that works! This version requires you have information that you are actually looking for in the search!>

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  20. regarding the covid deaths and ventilators can we know % of those people who were vaccinated

    I'd like to thank you for your Covid-19 dashboard. Its easy to access and provides good intel. I would like to know the % of deaths and ventilators for those who were vaccinated. thanks!

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