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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

116 results found

  1. It would be FANTASTIC if you actually listed your email address instead of posting links to services I don't use.

    Your phones are down. I would very much like to help a family obtain a death certificate but I cannot because I need to change the location of the doctor's office who is going to sign the death certificate. I can't do that by myself because apparently I am not an adult, so I have to call to have someone else do it. The problem is that your phones are down. So I tried to email. The problem with that is your email address is a state secret, so I have no way to get in contact with you. It…

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  2. immunization record

    My name is Jin-young KIM.
    I'm a Korean.
    I am going to study at Arizona State University.
    I have two elementary school students.

    My daughter is 7 years old and 9 years old.

    It is hoped the elementary school on January 07, 2015.

    (kyrene del Cielo Elementary School or kyrene de la Mirada Elementary School

    I am ready immunization records in order to enroll in school for my elementary school.

    1) I want a form of Arizona immunization records.
    Please send the form by e-mail immunization records.

    2) Additional Questions
    Is varicella is essential items? (In Korea, the varicella is…

    1 vote
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  3. breakdown the # of Deaths by additional detail

    There have been X number of deaths attributed to Covid in Arizona. Is there a way to show some statistical demographic data of those in this number?

    Age group, whether or not there were other contributing health factors or was it just the COVID illness, male or female, etc.

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  4. Your site works like ****

    80% of the COVID19 dashboard doesn't even work. Let's gues you've got a bunch of techie twerps chasing shiny new approaches to web design - APPROACHES THAT DON'T WORK WITH 60% OF INSTALLED BROWSERS - just go back to HTML and fire you web architect

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  5. 1 vote
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    started  ·  ADHS responded

    Thank you for taking the time to let us know. We will work on getting the link restored right away.

  6. Bad Link: 404 Not Found

    There is a bad (404 not found) link on your web page.

    The page with the link is https://azdhs.gov/licensing/vital-records/index.php#local-county

    The Gila County link is http://www.gilacountyaz.gov/government/health_and_emergency_services/emergency_management/vital_records.php
    That page does not exist.

    (posted 9-13-2019, no way to contact webmaster)

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  7. Immunization Course Finality

    The pilot AZ Immunization course doesn't advance after the Immunity and the Community slide

    1 vote
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  8. My experience with the Arizona Office of Vital Statistics has been terrible. I am an attorney in Michigan who has been trying for 3 weeks

    to get a death certificate for an Arizona decedent. I am aware that Arizona is a closed records state. I reviewed Arizona law and administrative rules before sending a detailed written request setting forth my clients’ eligibilty (to clear title to jointly held property in Michigan). After 3 weeks I got a “form” deficiency letter that was not specific to my detailed request. A letter faxed to the supervisor went unanswered. Please help me. Randy Martinek, Esq. Cell: 810-434-3743. Email: rjmartinek@gmail.com

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  9. problems with expedited service for birth certificates

    I went thru Vital Chek for expedited service, nothing but a joke, they kept saying they needed more proof of ID I supplied them with (BC, drivers license, and military ID), I never received my certificate for my son but they sure enough charged my card for the service, WHAT A JOKE

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  10. Help poor service

    Need help getting birth certificate, on 8/21 order certificate. Still have not received it. No place on web to contact Heath service. Please help me. Slagman999@aol.com
    Edward George Smith, born 04/26/1952, Pima county, St.Marys hospital. 520-591-1858, leave message if no answer. Thank You

    1 vote
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  11. 3rd party vitalchek

    Ordered birth certificate on the 17th of August. Was told to keep checking the mail. It was sent to you on the 24th of August. Today is the 19th of Sept. AZDHS website states for faster service we use 3rd party services. It is so inconvenient and such a headache. I get nowhere talking with anyone. Told to go to the website and click on the big red link and I would be able to request another copy for free of charge. To no surprise, the link went to vitalchek so I can order a new one for a fee.…

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  12. Online Marketing of your business

    We can increase rankings of your website in search engines. Please reply to this message and we will prepare a special proposal for you.

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  13. When will this website be available?

    I need help to locate a copy of my immunization records, can you please let me know when the website will be available to retrieve these?

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  14. horrid

    I can't get into your system and no one will help me. I called twice and got a recording and can't get in to take care of a death certificate. Please make this system much easier for doctors to use. I can't even sign in.

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  15. Vitalchek Service

    I think you that you should mention that vitalchek charges $49 to essentially fill out a form that can just as easily be done directly from the state website. You will still have to pay the state fees. I am so disappointed with this lack of disclosure. What could have cost $33 will end up costing $82.

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  16. Your site states that my cookies are disabled. They are NOT yet your message box will not send with the continuous rejection message that co

    our contact section refuses to send my message stating that cookies are disabled. That is not so. Cookies are enabled so your tech needs to get to work and fix whatever problem your site has. Why does your Department not have direct email access as the other departments do?
    Too busy to answer email? too much work? Public servants, Bah!

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  17. You have no email contact addresses. Why? Too much extra work? My wife, Francisca Amada Acuna was born in the Ajo Hospital on 3 August, 1965

    My wife, Francisca Amada Acuna was born in the Ajo Hospital on 3 August, 1965. Would that birth have been automatically registered at your central records office for births, deaths and marriages? If so, how do we apply for a copy of the birth record, please?
    That hospital in Ajo was closed down many years ago so if there is no central recording office for the State, where are those hospital records archived so that a copy of the original birth certificate can be accessed?

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  18. quick link for providers to log in

    I am having difficulty finding the log in page for the DAVE site to be able to fill out a death certificate. once on the web page, it is not intuitive to be able to find the log in.

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  19. Is myIR not working?

    Is https://az.myir.net/ not working or is it always down for maintenance at night??? Every day now for 3 to 4 weeks, nothing!

    1 vote
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  20. Feedback and Support Button

    The Feedback & Support button on the right hand side of the screen covers up the last 2 characters of text that is actually on the page when in google chrome.

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