ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
116 results found
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1 vote
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This search engine is useless for genealogy purposes. Suggest you go back to the old original version.
Use something that works! This version requires you have information that you are actually looking for in the search!>
1 vote -
regarding the covid deaths and ventilators can we know % of those people who were vaccinated
I'd like to thank you for your Covid-19 dashboard. Its easy to access and provides good intel. I would like to know the % of deaths and ventilators for those who were vaccinated. thanks!
1 vote -
Before you updated your website, I was able to type in my ancestors names and I was able to see birth and death certificates. Not now???
We want the old birth and death certificate search engine back. I was able to use this extensively, now, it doesn't allow me to find my great grandfather who was born in 1875 and passed away in 1944. What's with that? PLEASE HELP!
1 vote -
The new birth and death certificate search engine is a total disaster.
Returning the old vital records search engine would solve the problem...
6 votes -
Horrible, awful, terrible!!! A complete disaster.
You royally screwed up! The old search engine worked... really worked. This search engine is ****. I don't want to go through Family Search or Ancestry to access records. Don't get me started on what I think of their mulish search engines. My suggestion Give us back the old search engine...
1 vote -
Post a location for each area of the county and list groups eligible for the vaccine with the next date and times for appt's
I've been trying for weeks to get an app't for Covid 19 vaccine. My wife is 79 & I'm 85. We live in the east valley, Mesa. Every time it always ends that every appointment is taken for at least 2 months.....help please!
1 vote -
Add an event date input by user. Use the old program as a model, it worked very well!
The old search engine worked just fine. Why on earth did you gut the old program for this monstrosity??? Show deaths and births by Surname, Date and County,
1 vote -
3 votes
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Vaccination Registration
The site will not let me sign up. I tried about 20 times with every variation of my information I could imagine. I get the message to use correct information. My info IS correct. How can I register to get the vaccine? When I clicked on category, vital recrds popped up and I cannot delete it.
1 vote -
Allow to pick which County as in prior website and mother's maiden name allowance
This new format does not allow for Native American Names. They do not allow Navajo Name that does not always follow first, middle and last. Previous website was more user friendly. This site always show NO Results. Anything close to search does not show up. Which at least was the case in previous site.
3 votes -
Maintain previous format for Birth-Death records
Previous format and organization of CoB/DoD records presented an essential overview of related names which enabled the viewer to research uncertain relationships, correlate historic facts, and spontaneously identify related records. This new system is like searching for "a needle in a haystack" where the specific names and relationships need to be known. This is not an improvement for genealogical research. To the contrary, it makes it almost impossible to discover related records through association and inference. I have been using the az.gov-Arizona Genealogy website for many years and find this a gravely mistaken "improvement". Sadly it has rendered these records…
1 vote -
You need a chat feature on your website
Trying to register my mom for COVID Vaccine. You need a chat feature on your website to help us fill out the forms correctly.
1 vote -
Bring back previous genealogy.az.gov website!
I have been using genealogy.az.gov for years. The new Genealogy Record Search on azdhs.gov is awful! The old website displayed far more information, including: more records per page, total of how many records found, which county the record was from, and a color distinction between death and birth records. Also, the new webpage is far slower at searching the records and to make matters more frustrating, it doesn't even produce the same records. Also, all the old links that were saved to the records are now obsolete. At least have the old pdf pages link to same record, but at…
10 votes -
Recent changes to the online search of historic vital records is a terrible mistake
You have made the search less effective, and no longer searchable by county, and date ranges. Please restore the old functionality.
8 votes -
Your Vaccine Registration Process is Non-Functional
I am trying to make your system work more easily and not jam up with traffic: Your logic should be: STEP 1: Applicant enters all data required and it is saved (presently is erased and must be re-entered on each search). STEP 2: Rather than ask persons for a date to search vaccine event availability, the site should suggest the next available date and location to the applicant (!) I have been searching dates endlessly. I hit a wall (no available dates) then must leave, lose all data, and must start again (entering all data and searching for dates again!).…
3 votes -
add a county field on b and d records
I don't care for your new search engine. Could you, at least, please add a county field so the search results isn't to large
2 votes -
cannot get on line to get appt for 2nd vaccine
up at 6 am to register cannot get online
2 votes -
link to Office of Employment and Population Statistics within the Arizona Department of Administration
This page says that the data were developed by the Office of Employment and Population Statistics within the Arizona Department of Administration but I can't find that office and I would like to know more about how they created the population denominator estimates.
1 vote -
Update your process
I need to get a genealogical copy of my mother's death certificate(as required for application into Daughter's of the American Revolution and Daughter's of the Confederacy). In these days of identity theft, I am not comfortable in mailing protected personal information (i.e. copy of my driver's license and birth certificate. PPI, most states and companies go to great measures to protect such data.
I was told I didn't have to mail the documents if I had your form notarized, which I did. My driver's license and birth certificate was presented and verified by the notary.
I receive a letter from…1 vote
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