ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

  1. Your renewal Website needs attention

    The application does not include the Doctor's certification upload. I treid it three times and upload everything else but there is no reference to the Physician's certification which renders the entire site useless

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. List of qualifying conditions needs an update

    In your FAQ for how to become a medical marijuana cardholder, the list isn't up to date and doesn't include ptsd.

    https://www.azdhs.gov/licensing/medical-marijuana/index.php#faqs-patients

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Please Respond

    I have sent an email about getting my ID# as suggested on the website. It has been several days and am curious when I will be receiving this information so I can receive my new card.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I am new here. I found you on google with medical food process when people eat. I want to say something. Most of our college students are fr

    I am new here. I found you on google with medical food process when people eat. I want to say something. Most of our college students are from Kerala, India. One thing I notice they are using banana leaf when they are taking food instead of any material utensils. I told them what is the reason behind this? Our students answered amazingly, it has much healthy reason. So I want to know from you what is the exact healthy reason behind it. Please guide me.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. PAYMENT NOT BEING ACCEPTED

    THE BELOW MESSAGE IS WHAT I CONTINUE TO GET WHEN TRYING TO PAY FOR MMJ CARD. THE ENTIRE APPLICATION AND REQUIRED UPLOADS ARE COMPLETED AND YET THE PAYMENT PART IS SEEMING TO BE CORRUPTED. I AM NOT SURE WHAT THE RESOLUTION IS OR WHEN THE SITE WILL ACCEPT PAYMENTS. I HAVE CALLED AND THE REPRESENTATIVE SAID TO TRY AGAIN IN THE AFTERNOON. STILL NO RESOLVE. HAVE TRIED SO MANY TIMES. FRUSTRATING BECAUSE I HAVE TO GO THROUGH THE WHOLE PROCESS AND AT THE END AM NOT ABLE TO PAY. PLEASE ADVISE AND THANK YOU .
    below is what your site…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Confusion on Cultivation. ARS statutes unclear.

    We have a question.? My self and my cousin, both in our 70s, and both of us have 'authorization to cultivate' on our cards.

    We have a secure garden area, and would like to know if we both can grow our 12 plants together in this garden area.

    The garden is surrounded by a 6 feet tall security fence, with a locked gate.

    Could you please answer this question, The Arizona Revised Statutes are not clear on this issue.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Status on MMJ card delivery?

    I’m not sure if this has happened to anyone else but I received an email stating my application was accepted on february 17th and I still have yet to receive my medical card? Is there any way to see what’s going on with my card? All I see are tons of different phone numbers for contact but none of them explicitly state they’re for MMJ patients.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Where is my MMJ card? I sent in the correction requested 2/1. All the system will tell me is that my correction was received!

    More complete & informative feedback. I have no way to get through to anyone who can tell me what the holdup is. Please call at 602-625-2253 or email at dd85304@gmail.com to advise.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. update how you apply and your links

    Make it Mac friendly!! Make it so you can apply in person or through the mail I am trying to submit a better pic(You emailed me to tell me you needed a brighter pic) and the I type in my ID, name, DOB and it just sits there, I called someone and they told me it wasn't Mac friendly so I took time off work to go to the library and I'm having the same issue. I need to mail a pic in or bring one in, not very PC if you can't even do it in person! And I…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. cultivation facilities

    Looking for all regulations pertaining to cultivation facilities, especially security and CO2 enhancement

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I would like to increase my dosage from 2.5 oz to 4 oz per month

    2.5 oz is an arbitrary number. I often run out.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Mark your presence at Aging Meet 2019

    Dear Concern,

    Hope you are doing well.
    We are glad to invite your organization members to attend “Aging, Health, Wellness Conference: For a better Aging Care” which is going to happen during April 22-23, 2019 at Kuala Lumpur, Malaysia.

    We would be happy to provide following benefit for your participants:
    • Special discount for the members
    • Opportunity to conduct workshop
    • For more than 5 Member participating from your company, we would be happy to give the sponsorship benefits which mainly involve recognition and marketing.
    • The name of the company would be included throughout the conferences along with…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Make website more user friendly

    Make it possible to someone reach a live person. I don't understand how I am supposed to apply for a dupicate card (I lost mine) and have the number when I lost mine. How about a way to deal with that issue? I'm sure it's not uncommon.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Invitation for your team participation

    Heartiest Greetings for the day!!
    We are hosting 2nd International Conference on Neuroscience and Neurological Disorders the one in Barcelona, Spain during the month of April 11-12, 2019, a stage to collaborate along with external scientific associations, Academicians and Neuro related expertise and leaders from around the globe.
    I am deeply honored to invite you all to make valuable presence at our conference as Plenary Speakers/ Presenters/ Students/ Attendees/ / Delegates/Sponsors/ Business Exhibitors
    Kindly take a moment to go through our conference website:
    https://bit.ly/2PxDp0k
    Upon your valuable response we can have a further discussion about the benefits provided by us…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. so when application is complete- tell me what happens next

    the follow thru is lame. tell me what happens next " thank you for your application it will be processed and if accepted ..

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I have not received my card

    : it has been almost a month since I sent in my application. I can’t access the website because I forgot my password and the reset email isn’t getting to my email address.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Need an easier way to check allotment

    Some sort of app or option on the web site.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Discount

    Why can’t a disabled senior on SSID get a discount, but food snap can? What’s wrong with this picture?

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Recently Added MMJ Law

    Hoping to at least regulate opiates if we are regulating MMJ this ruthlessly. MMJ concentrates have never robbed someone of life- on the other hand, opiates? Opiates have robbed thousands of life. Folks within my family and dear friends close to our family have been demoralized, sick and dead. I do not understand the effort and the amount of energy going toward into this law- I hope the department of health can maintain a balanced outlook and considers regulations on all forms of medication.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Medical Marijuana Program  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base