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ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

My experience or suggestion is...

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140 results found

  1. Not Secure Website Warning

    I would love to log into my account but my internet security says your website in not secure and my info may be stolen if I log in. Suggestions? Also, why is this site not secure????????????

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  2. The Second PPP Loan Is Available...Click Link to Apply: https://www.smartbizloans.com/apply?partner_id=parkplacefitnessgroupinc1&sb_ap

    The Second PPP Loan Is Available...Click Link to Apply:

    https://www.smartbizloans.com/apply?partner_id=parkplacefitnessgroupinc1&sb_apply_form=paycheck_protection

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  3. Lower prices for MM patients or expand the 25 mile rule of cultivation to all patients located less than than 25 miles to allow cultivation.

    As a patient with card on very low SSD income, not getting food stamps because I don't want to deal with the hassle of the extra paperwork, etc., it is extremely expensive to purchase medicine at the dispensary in my area and none of them around here will deliver. If dispensaries refuse to lower prices for patients, I suggest Medical patients living less than the 25 mile rule should be allowed to cultivate, as the new recreational law allows for non-patients, or else create patient co-ops who teach each other how with workshops for personal use medicine.

    3 votes
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  4. purchasing CBD cream

    I have arthritis in my hands and shoulders. I would like to buy CBD cream containing THC for the pain. I acquired some CBD cream while in Colorado and found it is most helpful for the pain.

    Is there a procedure/registration that would allow me to purchase just CBD cream. My provider will write an RX for Steroids but not for CBD cream! The steroids have many bad side effects on my system.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  5. Medical Marijuana Dispensary List

    As a patient, I have not received an updated AZDHS Operating Dispensaries since March. How do I receive an new one??

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  6. Make available with ease

    Dispensaries are not able to provide a patient with their allotment amount. Would be helpful if it was easy to access via the ADHS site.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  7. kdewg kdeworkshops

    dasamplegang.org (kerstin.durdensample@student.aiuonline.edu)

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  8. where do i log in on this page? where do i check my allotment on this page? even the bud tenders don't know where to find this info!!

    make it easy to find where I log in and where I check my allotment. I cannot find either on the site. even the bud tenders don't know where to find this info!!

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  9. Make a sign in box that can be found !

    worst site ever. where is the sign in to my account. Home page is totally worthless.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  10. Licensee check

    An online means to search for and check cultivation licensee's status for non-individual licensees.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  11. LEGALIZE PRESCRIBE DISPENCE .

    To offer classes for high risk groups . All ages .

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  12. Had to let my card expire due to losing my job because of the pandemic how do I renew

    Is it possible to get my card back now that I am back working again

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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  13. Tell gov. Douche to grow a pair of balls

    Revoke Doug Douche-bag’s marijuana card.. I think he is abusing it

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  14. unable to access new system

    Old system worked fine

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  15. Change back to the old MMJ application system

    The rollout of the new application system has been riddled with problems. The processing time of applications has increased. Many patients are struggling to access their portals because of errors in the data being used by DHS. Hold times on the phones have increased. When speaking to anyone within the office, everyone regrets the changes were made. The easiest way to fix this terrible rollout is to resume accepting applications through the old system. In less than 8 weeks there will be no more renewal applications to process for a year. Those are the patients who are causing the most…

    2 votes
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  16. Individual portal

    I cannot access my individual portal. I have an acct.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  17. why cant i find a list of dispensaries?

    make a compiled list of licensed dispensaries.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  18. Missing card

    I received notice that my renewal application has been approved but my new card is not on my portal. Please advise.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  19. Enhanced Purchase History

    There is a section for purchase history, although only for the past month. Can I see a YTD purchases or the last year. Also since it is collected, it would be nice to see the detail of my purchases.

    1 vote
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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  20. Have someone actually ANSWER the phone!!!

    Have been on hold multiple times for over an hour each, have tried emailing but no response. I am a caregiver and NEED to have my card and my caree card synced by date. Can't buy for him because of different dates on cards! Would SOMEBODY PLEASE ANSWER??? I ALREADY tried emailing, so don't tell me to to that!

    2 votes
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    0 comments  ·  Medical Marijuana Program  ·  Admin →
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