Skip to content

ADHS Customer Feedback

Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!

143 results found

  1. Fix your MMJL Survey

    You sent me an email requesting that I take a survey regarding the new MMJ digital license. I could not complete the survey because as soon as I answered one question it thanked me for completing the survey (which I could not complete). I suggest you check on the survey and see if it is working properly.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. help with ID #

    I currently have my medical marijuana card and I try to go to the tracker websites but they all say my card # is invalid can you please help me

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. To get my ID number

    I need my ID number

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. A digital problem, perhaps

    What happens if I lose my phone with my digital marijuana card on it? Can I replace it?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Database - Searchable

    A simple database that has all the licensed cannabis cultivators, retailers, wholesalers etc. would be nice.

    Pretty much everything on this website is worthless and just basically justifies the person(s) position entering the data. Certain I won't be back until I can find a downloadable database of information.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. web page question

    TERMS OF SERVICE IS MANY PAGES LONG AND TOTALLY RIDICULOUS FOR ONE SIMPLE QUESTION.....WHAT ARE YOU AFRAID OF!!!!!????

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. your communication skills suck.

    digital HOW ! how do we carry a digital card?????

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Live Chat

    602-364-1793 states that there is a Live Chat available from 8AM-5PM but that seems to be a lie

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Having an easy, efficient way for patients to check their own allotment directly through azdhs

    I do not believe it should be the dispensary's responsibility to inform patients of their allotment. The patients should have an easy, accessible way to check how much medicine they can purchase at any time no mater what time or day it is. This could be in the form of a checker website or a call in phone number.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Make it easier to ask questions

    I need to find out if I can be on a low level of opioids and medical marijuana at the same time.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Quicker employer response

    Immediate login access to register an employer to verify a medical marijuana card. I have been waiting for more than 24 hours and it is holding up hiring an employee.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. complaint tracker error

    I filed a complaint on a dispensary and added a pptx of the experience, when the boss discriminated but received an error, so i attempted to file the complaint this morning and received the error. Because I'm black and I'm also accused of calling them wbs if that's my belief its protected by the First amendment. the same dispensary before these happenings would make personal statement towards me from the dispensary, out loud.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I want to now and voice my opinion

    I understand as time changes the laws change too. I would like to know when these certain and special events for voting for and requesting changes to the laws. dealing with MMJ, the dispensaries, their customer service, and the type of MMJ being dispensed.

    So it wouldn't be so confusing, to read a law and rule just for the opposite to happen with no recourse, for it. I would like more option other then finding another dispensary, filing a complaint, retaliation for it. i would like to know my options. maybe request t find a caregiver instead of dispensary targets…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. MMJ Vending machines

    Add kiosks that allow a card holder to make speedy purchases and check their allotment.

    from this the plants and products would be in the Kiosk, so Unless it was trash before it was placed in the vending machine, with the growers information.

    and test to test the plant to make sure its mmj and not chewy's catnip mugwort

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Your renewal Website needs attention

    The application does not include the Doctor's certification upload. I treid it three times and upload everything else but there is no reference to the Physician's certification which renders the entire site useless

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. List of qualifying conditions needs an update

    In your FAQ for how to become a medical marijuana cardholder, the list isn't up to date and doesn't include ptsd.

    https://www.azdhs.gov/licensing/medical-marijuana/index.php#faqs-patients

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base