ADHS Customer Feedback
Welcome to the Arizona Department of Health Services’ Customer Feedback Forum. Please submit your feedback below. We strive to deliver the best resources and services possible and look forward to hearing from you!
222 results found
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map
map does not list dispesarys
1 voteThe is correct. The Medical Marijuana Act prohibits the Department from publicizing the locations of the dispensaries.
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state support *IN DISP*
AZ state med marj program rep to provide program and discounts for Combat Vets renewals w/docs being able to file w/state rep saving time locating MDs in rural areas ie Casa Grande. How about this suggestion for AZ State County in disp Reps and discounts for reapps Combat Vets. Thanks for your Support
1 voteTthe card fees are outlined in rule and the rules do not currently allow for a discounted fee for veterans.
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Frustration and disappointment
Make the payment page complete the process.
1 votePlease send more detailed information on what you are looking for and we will try to help you out.
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REGISTER ME FOR THE MARIJUANA
MARLENE J MILLER/OROSCO/OROSZCO U HAVE MY PERMSSION ON 5-21-2016
1 voteYou will need to go to the following website to learn about the requirements and how to register for the medical marijuana program.
http://azdhs.gov/licensing/medical-marijuana/index.php -
Licensed CHAA numbers
Can I receive a list of all CHAA numbers for licensed dispensaries?
1 votePlease visit our website Map Your CHAA feature to view the labeled map. Due to ARS § 36-2810 Confidentiality, additional information for licensed dispensaries cannot be made available.
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Where is my renewal card? It has been approved and over 2 weeks now and no card.
Where is my renewal card? It has been approved and over 2 weeks now and no card. A friend of mine went the same day for the first time and she is is still without a card to get any medicine. Why can't the dispensary's be able to see that she has been approved just no card yet so that she could at least get some relief. THIS IS MEDICINE! Just because it is not the chemicals that all governments get a kick back from the pharmacies does not mean it does not work. The states should not complain about…
3 votesPlease email your questions and comments directly to the Medical Marijuana Program
at:
M2_ADHS_TO_APPLICANT@azdhs.gov
They will be able to help you. -
More medical marijuana testing fascilities
What is the process to open a medical marijuana testing facility? Where growers, dispensaries and consumers/patients can send flowers or edibles or any product to test products for pesticides, genetics, concentrations? Do you need a special license?
1 voteAll rules for Medical Marijuana are found on our website at:
http://azdhs.gov/licensing/medical-marijuana/index.php -
Is it possible to fax my marijuana card application and supporting documantation to you?
No idea, just a question....
1 votePlease refer to the Arizona Department of Health Services website for complete instructions on submitting your application via the web.
The link is:
http://www.azdhs.gov/licensing/medical-marijuana/index.php -
1 vote
We apologize for the difficulty you are experiencing. Your problem appears to be specific to your application, and the link to make the correction may have expired. Please contact the program directly for assistance. You may contact the program by calling 602-364-1793 or by sending an email to M2programsupport@azdhs.gov.
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Onsite web technicians
Your website is in desperate need of onsite technicians to help patients with tech difficulties when entering information that can only be received by you electronically. Your website in general needs daily attention as it is not working properly, links are broken, information flow is degraded, etc.
1 voteThank you for contacting the Arizona Department of Health Services, Medical Marijuana Program. Thank you for reporting your user experience. We are currently experiencing technical difficulties and our Information Technology Services Department is actively working to resolve the reported issues. Should you need further assistance please call the Medical Marijuana Program at
(602) 364-1793. -
I lost my brand new card on Fri. 10 - 16 - 2015
Lost my card !
1 votePlease visit: https://medicalmarijuana.azdhs.gov/ReplaceApplicationSearch.aspx for information about replacing a lost or stolen registry identification card.
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Recertification for PTSD
I hold a valid AZ MML and have been diagnosed by the VA with PTSD. Since there is no cure and the VA has stated there is nothing else they can do for me. Question, how can I be resertified using PTSD as my primary medical condition?
This is my 2nd email with no response as yet.1 vote -
confusing and misleading web page
When directed to the renewal program an entire page of unrelated things pops up - this is not a clear and easy to use web page. It is very convoluted.
You need to separate things better - too many programs bunched together and no clear answer on what you are looking for,
1 voteThank you for contacting the Arizona Department of Health Services, we value your feedback. The Use Agreement Page for Medical Marijuana Renewal Applications contains relevant application requirements as well as legal notices the program is obligated to provide. We have provided your graphical feedback to our technology department for consideration. Thank you.
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FIND CARD ONLINE
HAVE TRIED MORE THAN ONCE USING CARD NUMBER AND COMPUTER CAN'T FIND (AFTER ENTERING EXACTLY AS ON CARD). HAS TO BE WAY TO SOLVE THIS PROBLEM, SEEMS LIKE COULD BE HELD UP TO GET RENEWAL/LOST CARDS
1 voteThank you for contacting the Arizona Department of Health Services, we are sorry to hear that you experienced difficulty with your application. The Medical Marijuana Card Registry Office can assist you please call (602) 364-1793 or email M2programsupport@azdhs.gov.
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I can'te get the address field to work
The map on your website is very helpful but when I put in an address to try and see what CHAA it is in it doesn't do anything. I am using google chrome
3 votesThanks for letting us know about this and that module is currently being replaced. We should have a functional module posted by the end of the day today on that page.
Update: This is now functional http://azdhs.gov/preparedness/medical-marijuana/#dispensary-map-chaa
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List of dispensaries
I am a patient. How can I receive a list of dispensaries?
1 voteYou can contact the Medical Marijuana Program at m2programsupport@azdhs.gov and they can help you.
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Can I take it in my luggage?
Hello and good morning,...I am flying to NC...driving to PA then flying out of PA to come home!...my question is can I take of marijuana on a plane in my luggage on my trip?
I was going to put my flower and my supplies and a copy of my card in my luggage when I check it...I do not wish to make the evening news...just have my medicine when I get there.1 vote -
refused service at YHS Cottonwood because of posts made to public social media page,FACEBOOK
I was refused access to my medical marijuana because of posts I made to public social media. The medical director, owner, and the manager are punishing me for posted on their public social media page. If comments were nor permitted, they should have locked comments, rather than penalize me for expressing my freedom of speech on their public social media page. Attempts tp resolve this have fallen on deaf ears, leaving me unable to get my medicine. PLEASE HELP!
1 voteIf you have a complaint about a dispensary, please use our online form to let us know.
https://medicalmarijuana.azdhs.gov/Complaints/Complaint.aspx -
1 vote
If you would like to change the email address associated with your card, please email us at M2programsupport@azdhs.gov.
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close the dispensary in Ajo
Seeings how the dispensary in Ajo hasn't opened or hung out a sign or sold a single gram in 20 days how about giving us back our grow rights !
1 voteIf you have a complaint about a dispensary, please complete the form on this page: https://medicalmarijuana.azdhs.gov/Complaints/Complaint.aspx
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